Heron Hill Care Home

18/11/2025

Hi everyone

Its that time of year again, SURVEYS.

We value everyone's feedback, as this helps us to develop as a team.

We have placed a QR code that links to the survey next to the visitor signing in area. There are also some paper copies there's well.

We appreciate you help with this.

15/11/2025

Today the labels were kindly dropped off by our neighbours at the Heron. ❤️
They are putting a tree up in the pub and getting their customers to help bring joy and festive magic for our residents by helping with gifts and surprises that will be greatly recieved this Christmas. We are so thankful ❤️🎄🎅xx

14/11/2025

What can we say!

Just WOW.

As some of our regular visitors will know, we had an unannounced CQC inspection back in September and the feedback that we have received from The CQC inspectors (6 over 3 days), our residents, staff and families is amazing.

We are overwhelmed, excited and so so happy that we have been rated OUTSTANDING in caring. This is something that we are all very proud of.

You can read the full report on The CQC website

https://www.cqc.org.uk/location/1-452087348/reports/AP14288/overall

Thank you all so much for your continued support. 😊

14/11/2025

This afternoon we enjoyed the company of Bev Abley in singing live, we had dancing and lots of singing together having fun and enjoying the music. ❤️🎶🎤x

13/11/2025

This afternoon we have helped Kevin celebrating his birthday with friends, cake and a beer. Happy birthday Kevin love from us all at Heron Hill Care Home 🎂❤️🍺x

13/11/2025

Yesterday the residents enjoyed two visits to Hayes Garden Centre in Ambleside to visit their Annual Christmas experience 🎄 We visit every year, and this year was another festive surprise not to be forgotten. The centre looks amazing and the residents loved their time, with the decorations, the lights, the smells and the vast amount of flowers and plants all displayed to bring the joy of Christmas for our guests. A great day had by all. ❤️🎅x

11/11/2025

We are starting a quarterly- meeting the chef drop in.

Our first event will be held on Friday 28th November at 3pm.

Please pop in for coffee and cake, and a chat with Dragos

10/11/2025

This afternoon, residents from all floors enjoyed the company and live singing from Liz Walker on Cavell. A nice time for company and a singalong. ❤️🎶x

09/11/2025

This morning the residents on all floors were set up in their rooms and the lounges to watch the remembrance day celebrations on TV. Suly visited residents and distributed some kindly donated knitted poppies from our good friend Christine Whiteley. A good day to celebrate for all at Heron Hill Care Home ❤️🪖x

09/11/2025

08/11/2025

Looking to start your Christmas shopping, why not pop along to Bendrigg Trust Christmas fair at the Beck Centre

07/11/2025

Thank you to our amazing neighbours for helping to make Christmas extra special for our residents x

Shortly we will be putting together a Gift Tree in The Heron to give our wonderful neighbours Heron Hill Care Home residents the greatest gift you can give. Let’s help bring comfort & joy to them & show our love. The tree will be full of gift tags with ideas on what to buy. Let’s work together and really show what community spirit is all about. ♥️♥️