Home Instead Norfolk - Home Care & Live-In Care

Home Instead Norfolk - Home Care & Live-In Care Home Instead are an award winning CQC Outstanding rated home care provider based in Norfolk. Mid Norfolk : 37 Market Place, Hingham, NR9 4AF.

Tel : 01362 708420
North Norfolk : 3 Market Place, Holt, NR25 6BE. Tel : 01263 650983
West Norfolk : 4 St Nicholas Court, Dersingham, PE31 6GZ. Tel : 01485 496987
Live In Care : 37 Market Place, Hingham, NR9 4AF. Tel : 01362 708420

The Home Instead Norfolk franchise group comprises of three franchises, West Norfolk, Mid Norfolk and North Norfolk. Present day it is run by Husband and Wife team Tom and Laura McEwan

The decision to go into care was made in 2008 after a local family member received very poor care, however, a family member in the north of England received a fantastic service from a Home Instead Senior Care branch. From the very beginning our aim has been to provide good quality care, enabling people to stay in their own familiar surroundings, improving the quality of life and to give piece of mind to the whole family. Each individual package is tailored to meet the needs and requirements on an outcome based care plan. We have now built a fantastic reputation across West Norfolk and have built relationships with various councils, hospitals & numerous health centres. The company now employs over 200 CAREGiver's from all walks of life, but each with the same goal in mind.... to provide the very best support and care to the elderly people across west Norfolk. What Makes us different? No Rushing

We realise many elderly don’t like to be rushed. At Home Instead Senior Care we have a minimum of 1 Hour visits, that means that the service we provide is the very best available and our CAREGivers have the time to get to know our clients. No Strangers

Continuity is key, Our CAREGivers are matched to our clients' personalities and needs so that a bond can be struck up and over time trust can develop between the two. We have many clients who have just one regular CAREGiver, which enables a great service. With clients who require a significant amount of care (more than one visit daily) then we will make you aware of all the CAREGivers that will be coming in, we will come out and introduce you to any new CAREGivers, which rarely exceeds 3, even in the most complex of cases. We Really Do Care

Home Instead Senior Care was born due to our own experiences with poor care, we have filtered down our companies ethos to our teams of office staff and CAREGivers. We regularly keep in touch with our clients, be it a home visit or a telephone call to make sure that they are more than satisfied with the service and to see if we can help in any other ways. Thank you for taking the time to find us online, please feel free to have a look through the services we offer and what people who have experienced our service had to say about it. If you are interested in receiving additional information or wish to book an appointment to discuss care for someone, please get in touch

Our new carers in training, using sensory glasses in Betty’s Room to gain a deeper understanding of the challenges some ...
05/01/2026

Our new carers in training, using sensory glasses in Betty’s Room to gain a deeper understanding of the challenges some of our clients live with every day. Building empathy, awareness, and better care from the very start.

Happy New Year from Home Instead Norfolk and Cambridge! 🥂
01/01/2026

Happy New Year from Home Instead Norfolk and Cambridge! 🥂

Congratulations to Katrina and Vicky on completing their first year with Home Instead! Thank you for your dedication, ki...
29/12/2025

Congratulations to Katrina and Vicky on completing their first year with Home Instead! Thank you for your dedication, kindness, and the wonderful care you bring to every visit. We’re so grateful to have you both as part of our team. 🫶

Merry Christmas! 🎄
25/12/2025

Merry Christmas! 🎄

Festive Fun has been happening in Mid, we had a few evenings of celebrations with our care pro's to end off the year.A f...
23/12/2025

Festive Fun has been happening in Mid, we had a few evenings of celebrations with our care pro's to end off the year.

A few games and Christmas crafts were enjoyed by all.

Thank you to all our Care Pro's for a fabulous year, may we continue to deliver outstanding care together in 2026

✨ A few little Christmas gifts for our amazing carers, with huge thanks for everything you do. We’re so grateful for eac...
22/12/2025

✨ A few little Christmas gifts for our amazing carers, with huge thanks for everything you do. We’re so grateful for each one of you 🎄🎁

🎄 Our North Norfolk team out celebrating Christmas together, a great evening filled with festive cheer, laughter, and te...
19/12/2025

🎄 Our North Norfolk team out celebrating Christmas together, a great evening filled with festive cheer, laughter, and team spirit! 🎄

We are proud to announce Robert as the very first recipient of our new Guy Bartlett Award. 🏆This award is given in honou...
17/12/2025

We are proud to announce Robert as the very first recipient of our new Guy Bartlett Award. 🏆

This award is given in honour of our wonderful Carer Guy, who sadly passed away this year. Guy embodied dedication, kindness, and an unwavering commitment to his clients. The award will continue his legacy by recognising carers who live out these same values and go above and beyond every day.

Congratulations Robert, this recognition is truly well deserved. 👏

✨ End of Year Christmas Meal with Our Central & Senior Leadership Team ✨Today we came together for our end-of-year Chris...
11/12/2025

✨ End of Year Christmas Meal with Our Central & Senior Leadership Team ✨

Today we came together for our end-of-year Christmas meal — a wonderful moment to pause, reflect, and celebrate the incredible work of our central and senior leadership team.

This special group has had a truly fantastic year. Their commitment to providing exceptional support never wavers. They lead our key player teams with passion, steadiness, and a deep sense of purpose. They are the people who keep the wheels turning across the business, day in and day out.

As we reach this time of year, it’s natural to look back on what we’ve achieved and ahead to what’s still to come. And what a year it’s been…

🎄 568 clients supported in 2025
🎄 Over 187,000 hours of care delivered

These numbers are mind-blowing — not just for their scale, but because behind every single hour is a person who needed us, and a team who showed up with compassion and professionalism.

A heartfelt thank you to all our teams across the business. Without you, there simply is no Home Instead. We are proud of every one of you and incredibly grateful for the extraordinary work you do.

Here’s to another year of making a difference. ❤️

Looking for some mid-week festive cheer? The Companionship Café is BACK NEXT WEEK! 🎄☕Don't spend a cold afternoon alone!...
11/12/2025

Looking for some mid-week festive cheer? The Companionship Café is BACK NEXT WEEK! 🎄☕

Don't spend a cold afternoon alone! Join us next Thursday, 18th December for a cozy dose of friendship and fun.

🎶 Live Music: The incredible The McLovens will be performing!
🥧 Festive Treats: Enjoy a mince pie and a warm cup of tea on us.

🗓️ WHEN: Next Thursday, 18th Dec | 1:30 PM - 3:30 PM
📍 WHERE: The Railway Tavern, Dereham 🎟️ COST: Free entry!

Everyone is welcome! 👋

Our Care Pro Gemma thoroughly deserved the Care Pro of the Month for October after acting swiftly and appropriately when...
09/12/2025

Our Care Pro Gemma thoroughly deserved the Care Pro of the Month for October after acting swiftly and appropriately when a medication was incorrectly prescribed to one of her clients. Gemma's confidence in her role has blossomed since joining us and we are very lucky to have her as part of our team. Here is our lovely Gemma with her certificate. 💚

Companionship Café: Festive Edition! 🎶☕Don't miss a cozy afternoon of friendship, fun, and live music by The McLovens.En...
04/12/2025

Companionship Café: Festive Edition! 🎶☕

Don't miss a cozy afternoon of friendship, fun, and live music by The McLovens.

Enjoy a FREE entry event with a mince pie and tea provided. Activities & Entertainment included! (Dementia Friendly Refreshments available).

🗓️ Date: Thursday, 18th December 2025
⏰ Time: 1:30 PM - 3:30 PM
📍 Location: The Railway Tavern, Dereham

Address

66 High Street
King's Lynn
PE301AY

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