What are the opening hours?

Monday 8:30am - 6pm Tuesday 8:30am - 6pm Wednesday 8:30am - 6pm Thursday 7:30am - 6pm Friday 8:30am - 6pm

Heilendi Practice

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Heilendi Practice

Located in The Balfour, Kirkwall. Dr Van Schayk
Dr Lyon
Dr Tyson
Dr Seatter
Dr Shepherd
Dr Nicolson
Dr Moss

04/02/2026

When it’s blowing a hoolie and the winter weather feels relentless, it can really wear you down — especially with short days and ongoing disruption.

If you’re feeling anxious or low, you’re not alone. Our website shares trusted mental health and wellbeing support, including local and national helplines if you need someone to talk to: https://heilendipractice.co.uk/health-information/

It’s okay to ask for help. Support is there

02/02/2026

Today is National Sickie Day 🤧

The first Monday in February is often noted as one of the days with the highest number of sick days taken across the UK – as winter bugs, dark mornings and tiredness all start to add up.

If you’re genuinely unwell, rest and recovery are important.

A quick reminder that you can self-certify for the first 7 days of illness, so you don’t need a sick note from the surgery during that time.

If you do need a sick note after 7 days, these can be requested online via our website – no need to phone the practice.

Using the online form helps to:
• Make requests quicker and easier for patients
• Reduce waiting in phone queues
• Support our team to manage requests efficiently

Thank you, as always, for helping us look after the community – and for using our online services where you can.

Take care and keep well.

30/01/2026

Many common requests can be handled quickly and easily through our website — without needing to phone the surgery.

You can:
📝 Request sick / fit notes
📄 Find health information and support
🔍 Get advice for non-urgent health concerns

Using the website can save you time, and helps keep phone lines free for patients who need urgent help.

Explore our online services here: https://heilendipractice.co.uk

27/01/2026

Living with a long-term condition can take up a lot of headspace.

Our Patient Resources page brings together trusted information and tools for conditions like:
• Diabetes
• Chronic pain
• Menopause
• Prostate health

These resources are there to help you understand your health and feel more in control: https://heilendipractice.co.uk/patient-resources/

25/01/2026

This Burns Night, we’re grateful for our patients and our wonderful staff, and wishing everyone across Orkney good health, warmth and simple comforts through the winter.

Happy Burns Night from all of us at Heilendi

21/01/2026

In December, we welcomed 26 new patients to the practice — and over a third registered using the online form on our website.

👋 Welcome to all our new patients — we’re glad to have you with us.
And thank you to everyone who’s using our online website forms. We hope they’re making things easier for you. They also help our team to process new patient registrations and routine requests more efficiently, especially during busy winter months.

💻 You can find our registration form and other online services here: https://heilendipractice.co.uk/

Thanks for helping us support patients and staff across our community

19/01/2026

Today is often called Blue Monday — a reminder that this time of year can feel heavy for many people.

If you’re feeling low, stressed or overwhelmed, you don’t have to manage it alone. There’s local and national support available, including:
• Breathing Space
• Samaritans
• Local counselling and support services

You can find links and contact details on our website: https://heilendipractice.co.uk/patient-resources/

NHS inform also has some great resources: https://www.nhsinform.scot/illnesses-and-conditions/mental-health

15/01/2026

Winter can make caring feel harder — with colder weather, shorter days and winter illnesses adding extra pressure.

You might be helping a partner, parent, child, friend or neighbour, and not think of yourself as a carer. But caring can be tiring and isolating, and support is available.

Our website includes useful organisations that support carers, as well as information on carer assessments and local help: https://heilendipractice.co.uk/patient-resources/

You can also find additional resources and support via NHS inform here: https://www.nhsinform.scot/campaigns/support-for-unpaid-carers

If you think you might be a carer, even if you’re unsure, please get in touch. We’re here to help.

12/01/2026

In December, the surgery received 61 sick / fit note requests — a common pressure during winter illness season.

To make things easier, sick and fit notes can now be requested online, with no need to phone the practice.

Requesting online means:
⏱️ You can submit your request at a time that suits you
📄 Requests are processed more efficiently
📞 Phone lines stay free for urgent medical needs

Find out when you need a fit note and request one online here:
https://heilendipractice.co.uk/appointments/been-off-work/

Thanks for helping us support everyone more smoothly this winter

09/01/2026

Sleep can be harder in winter — darker days, broken routines, busy minds.

If sleep has been a struggle, there’s free online support available through Sleepio, a proven programme for improving sleep over time.

You can access it via our website under Mental Health Resources here: https://heilendipractice.co.uk/patient-resources/

08/01/2026

Thinking about making a small change for your health this January?

Whether it’s cutting back on alcohol, stopping smoking, or just exploring your options, support is available, when you’re ready.

Our website links to local smoking cessation and community support services with self-referral options: https://heilendipractice.co.uk/health-information/

07/01/2026

With snowy and icy conditions across Orkney, getting out and about, or reaching the surgery, may be more difficult for some people.

If your health concern is non-urgent, there’s lots of trusted advice and support available online to help you decide what to do next: https://www.nhsinform.scot/

These services can help you manage symptoms at home and understand when medical care is needed.

📞 We are now returning to normal service but please bear with us as we catch up on rescheduled workload due to the snowy conditions.
🚑 As always, in an emergency, call 999.

Thank you for your patience and understanding during the winter weather, and please take extra care in the snow.

Address

The Balfour, Foreland Road
Kirkwall
KW151NZ

Opening Hours

Monday	8:30am - 6pm
Tuesday	8:30am - 6pm
Wednesday	8:30am - 6pm
Thursday	7:30am - 6pm
Friday	8:30am - 6pm

Telephone

+441856888270

Website

http://www.heilendipractice.co.uk/

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