Customer Feedback Centre

19/11/2025

𝟭𝟬 𝗦𝗘𝗢 𝘁𝗮𝗰𝘁𝗶𝗰𝘀 𝘁𝗵𝗮𝘁 𝗮𝗰𝘁𝘂𝗮𝗹𝗹𝘆 𝘄𝗼𝗿𝗸 𝗳𝗼𝗿 𝗹𝗼𝗰𝗮𝗹 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀𝗲𝘀

✅ Google Business Profile optimisation
✅ Local keyword strategies
✅ Getting reviews the right way
✅ Mobile-friendly websites
✅ And 6 more practical tips

No complicated tech talk. No expensive tools needed. Just straightforward advice you can use today.

Read the full article here 👇
https://www.getcustomersfast.co.uk/seo-tactics-every-business-owner-should-know

16/11/2025

13/11/2025

Hands up if you've ever been tempted to buy an email list 🙋‍♂️

Someone promises you 50,000 "targeted" contacts for a few hundred quid. Instant audience. Instant results. Job done, right?

Wrong.

I've watched businesses make this mistake more times than I can count, and it never ends well.

Here's what actually happens:
❌ Nobody knows who you are, so they bin your emails
❌ Your sender reputation gets trashed
❌ You could face serious GDPR fines
❌ Half the addresses are dead anyway

But building your own list? Even starting with just 10 people who actually want to hear from you?
✅ They chose you
✅ They'll read your emails
✅ They'll trust you
✅ They'll become customers

Quality beats quantity. Every. Single. Time.

I've just written a full guide on why building your own email list (even from scratch) beats buying one - plus five simple ways to start growing yours today.

No gimmicks. No shortcuts. Just proper marketing that works.

Read it here 👇
https://www.getcustomersfast.co.uk/why-building-an-email-list-is-better-than-buying-one

10/11/2025

𝗪𝗵𝘆 𝗱𝗼 𝘀𝗼𝗺𝗲 𝘄𝗲𝗯𝘀𝗶𝘁𝗲𝘀 𝗰𝗼𝗻𝘃𝗲𝗿𝘁 𝘃𝗶𝘀𝗶𝘁𝗼𝗿𝘀 𝗶𝗻𝘁𝗼 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀, 𝘄𝗵𝗶𝗹𝗲 𝗼𝘁𝗵𝗲𝗿𝘀 𝗷𝘂𝘀𝘁... 𝗱𝗼𝗻'𝘁?

It usually comes down to one thing: TRUST!

When someone lands on your site, they're asking themselves "Can I trust this company?" within about five seconds. If they don't get a good answer, they're off to your competitor.

I've just written about the trust signals that actually work for small businesses - the ones that turn browsers into buyers.

Things like:
✅ Customer reviews front and centre
✅ Your Google rating on your homepage
✅ Clear contact details (don't make people hunt for them)
✅ Guarantees that take the risk away

A local business owner I know added a reviews section to his homepage. His enquiries went up 40%. That's the power of showing people you're the real deal.

If your website isn't converting as well as you'd like, this might be why.
Read the full article here: https://www.customerfeedbackcentre.co.uk/how-small-businesses-can-improve-sales-by-adding-trust-signals-to-their-website

31/10/2025

"𝗔 𝟭-𝘀𝘁𝗮𝗿 𝗿𝗲𝘃𝗶𝗲𝘄 𝗻𝗲𝗮𝗿𝗹𝘆 𝗱𝗲𝘀𝘁𝗿𝗼𝘆𝗲𝗱 𝗺𝘆 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀... 𝘂𝗻𝘁𝗶𝗹 𝗜 𝗹𝗲𝗮𝗿𝗻𝗲𝗱 𝘁𝗵𝗶𝘀."

Most business owners are terrified of customer reviews. But here's the truth nobody talks about: 𝘁𝗵𝗲 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀𝗲𝘀 𝘄𝗶𝗻𝗻𝗶𝗻𝗴 𝗿𝗶𝗴𝗵𝘁 𝗻𝗼𝘄 𝗮𝗿𝗲𝗻'𝘁 𝘁𝗵𝗲 𝗼𝗻𝗲𝘀 𝘄𝗶𝘁𝗵 𝗽𝗲𝗿𝗳𝗲𝗰𝘁 𝗿𝗮𝘁𝗶𝗻𝗴𝘀.

They're the ones who've figured out how to make reviews work FOR them, not against them.

We've just published exactly what every service business owner needs to know about online reviews in 2025 – the good, the bad, and the surprisingly ugly truth about "perfect" 5-star ratings.

Worth a read if you've ever lost sleep over a negative review (or wondered why you're not getting ANY reviews at all).
👉 https://www.customerfeedbackcentre.co.uk/the-pros-and-cons-of-customer-reviews

27/10/2025

𝗠𝗼𝘀𝘁 𝗱𝗼𝘂𝗯𝗹𝗲 𝗴𝗹𝗮𝘇𝗶𝗻𝗴 𝗰𝗼𝗺𝗽𝗮𝗻𝗶𝗲𝘀 𝗮𝗿𝗲 𝗹𝗼𝘀𝗶𝗻𝗴 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 𝗯𝗲𝗳𝗼𝗿𝗲 𝘁𝗵𝗲𝘆 𝗲𝘃𝗲𝗻 𝗽𝗶𝗰𝗸 𝘂𝗽 𝘁𝗵𝗲 𝗽𝗵𝗼𝗻𝗲. 📞

Your website might be costing you thousands in lost business - and you don't even know it.

I've worked with dozens of home improvement businesses over the years, and the same problems keep cropping up. Rubbish photos. Reviews hidden away. No mention of where you actually work.

If you're doing great work but the phone's not ringing like it should, this one's for you.

👉 https://www.getcustomersfast.co.uk/how-double-glazing-companies-can-get-more-customers-online

22/10/2025

Are your happy customers leaving you glowing reviews? Or are those recommendations staying in their heads?

You're doing brilliant work, but if your online presence doesn't show it, you're losing business to competitors with more reviews.

The good news? Getting more customer reviews isn't about luck — it's about having the right system in place.

We've just published a comprehensive guide covering:

✅ When to ask for reviews (timing is everything)
✅ How to make it ridiculously easy for customers
✅ The follow-up approach that actually works
✅ Why you shouldn't just focus on Google
✅ How to automate without losing the personal touch

Whether you're a garage door installer, optician, tree surgeon, or any local service business — this one's for you.

Read the full article here: https://www.customerfeedbackcentre.co.uk/how-do-i-get-more-customer-reviews-for-my-local-business

09/10/2025

𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗿𝗲𝘃𝗶𝗲𝘄𝘀 𝗮𝗿𝗲𝗻'𝘁 𝗷𝘂𝘀𝘁 𝗳𝗼𝗿 𝗔𝗺𝗮𝘇𝗼𝗻 𝗽𝗿𝗼𝗱𝘂𝗰𝘁𝘀 🛒

We've all checked reviews before buying something online. A phone charger. A pair of trainers. Even a £5 kitchen gadget.

But when someone's choosing who to trust with their new conservatory, their wedding day, or their health? Reviews matter even more.

Yet so many brilliant local businesses still treat online reviews as an afterthought.

If you're a service business owner wondering why reviews are so important (and how to actually collect them without it becoming a full-time job), this one's for you 👇

https://www.customerfeedbackcentre.co.uk/customer-reviews-are-not-just-for-amazon-products

01/10/2025

𝗬𝗼𝘂𝗿 𝗼𝗻𝗹𝗶𝗻𝗲 𝗿𝗲𝗽𝘂𝘁𝗮𝘁𝗶𝗼𝗻 𝗺𝗮𝘁𝘁𝗲𝗿𝘀 𝗺𝗼𝗿𝗲 𝘁𝗵𝗮𝗻 𝘆𝗼𝘂 𝘁𝗵𝗶𝗻𝗸 👀

I've lost count of how many brilliant businesses I've seen struggle simply because their online presence doesn't match the quality of their work.

You know the ones - fantastic service, loyal customers, but Google them and it's either nothing or that one bad review from ages ago sitting right at the top.

Building a solid online reputation isn't complicated, but it does take some effort and consistency.

𝗜𝗻 𝘁𝗵𝗶𝘀 𝗮𝗿𝘁𝗶𝗰𝗹𝗲, 𝗜'𝘃𝗲 𝘀𝗵𝗮𝗿𝗲𝗱 𝘄𝗵𝗮𝘁 𝗮𝗰𝘁𝘂𝗮𝗹𝗹𝘆 𝘄𝗼𝗿𝗸𝘀 (𝗮𝗻𝗱 𝘄𝗵𝗮𝘁'𝘀 𝗷𝘂𝘀𝘁 𝗮 𝘄𝗮𝘀𝘁𝗲 𝗼𝗳 𝘁𝗶𝗺𝗲) 𝗯𝗮𝘀𝗲𝗱 𝗼𝗻 𝘄𝗼𝗿𝗸𝗶𝗻𝗴 𝘄𝗶𝘁𝗵 𝗵𝘂𝗻𝗱𝗿𝗲𝗱𝘀 𝗼𝗳 𝗨𝗞 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀𝗲𝘀:
✅ Getting your basics sorted (you'd be surprised how many don't)
✅ Creating content that's actually useful, not just noise
✅ Handling reviews - the good, bad, and awkward ones
✅ Why being consistently decent beats being occasionally brilliant
✅ What to do when things go wrong (because they will)

No fluff, no magic bullets - just practical advice that works.
Have a read and let me know what you think 👇
https://www.customerfeedbackcentre.co.uk/how-to-build-an-online-reputation-what-actually-works