29/10/2025
Medical Receptionist Post
We are a split site GP Practice in the Scottish Borders looking for a Medical Receptionist 19 hrs/week (over 2 days).
The successful candidate must be flexible to cover holidays and sick leave, sometimes at short notice, and must have a current driving licence and own transport as they will be required to work at both sites. Excellent communication skills are essential as well as the ability to work on your own initiative and as part of a team, meeting the high standards of this friendly GP Practice. Knowledge of general IT systems would be an advantage, but full training will be given.
Start date December 2025/ January 2026 preferable.
Interested candidates should apply by sending in an application letter and a copy of your CV to the Practice Manager, Stow & Lauder Health, Crofts Road, Lauder, TD2 6QJ or by email to aileen.monaghan@borders.scot.nhs.uk
Closing date – 14th November 2025
Summary
As a Medical Receptionist, you will be essential in ensuring smooth operations within a GP surgery. Reporting to the Practice Manager, your role involves managing patient appointments, handling inquiries, and maintaining accurate records. Your core skills in office and administrative tasks will be complemented by strong communication abilities and IT proficiency. A valid driving license is also required for covering both sites. Your experience in a healthcare setting will enhance patient interactions and contribute to a welcoming environment, making you a vital part of our team dedicated to quality patient care.
Responsibilities
Greet and assist patients as they arrive at the GP surgery, ensuring a welcoming environment.
Manage appointment scheduling and patient records efficiently using IT systems.
Communicate effectively with patients and healthcare staff to address inquiries and provide information.
Maintain confidentiality and adhere to data protection regulations.
Utilize office and administrative skills to support daily operations and enhance patient experience.
