Auchenblae Medical Practice

01/12/2025

Dr Taylor and his family would like to say thank you and goodbye to all the patients.

We really appreciate all the kind words, cards and well wishes.

We will really miss you all, take care and stay in good health!

27/11/2025

PLEASE COME TO THE SURGERY AND
COLLECT YOUR DISPENSED MEDICATION ASAP

With the changeover to Stonehaven next week we would like all dispensed medications to be collected this week.

If possible please come to the surgery today or tomorrow to collect your orders

Reception will be open until 8pm tonight for medication collection to help those at work through the day.

We will do our very best to turn around ordered medications today as quickly as possible.

We would like the shelves to be clear for next week to assist Stonehaven, avoid any disruption and ensure you all have the medication you need.

We will continue to work on dispensing medications ordered over the next few days and the weekend so please continue to order, preferably using the online service.

Orders placed at the weekend should be available to collect on Monday. If any medications need to be ordered these would be following shortly.

Many thanks for your help!

24/11/2025

Contacting Us for Routine Matters

On Monday 1st and Tuesday 2nd December, we will have limited access to patient records.

This means we cannot process any routine requests on these dates.

• The eConsult service will remain open, and our team will use it to triage contacts so that urgent matters are dealt with promptly.

• Routine issues will be deferred until Wednesday 3rd December, when normal services resume.

Please do not contact the practice about routine matters on 1st and 2nd December. This includes:

• Routine test results
• Hospital or service correspondence
• Copies of notes
• Booking routine appointments (e.g., asthma or diabetes reviews)

Our team will not be able to answer queries or book these appointments until normal service is restored.

Thank you for your understanding.

20/11/2025

Prescriptions During the Transition

On Monday 1st and Tuesday 2nd December, we will only be able to issue urgent prescriptions.

Routine prescriptions cannot be processed on these dates, so please make sure you order any repeat medication or request additional items well in advance to cover you until Friday 5th December.

Important deadlines:

The last date and time to submit a repeat prescription request and guarantee it will be processed is:

Monday 1st December by 10am

Urgent requests on 1st and 2nd December will only be considered for critical medication. Requests for items you have simply run out of, which are not clinically urgent, will not be processed.

You can still submit acute prescription requests via the usual email address or by handwritten note at the practice, but these will not be processed until services return to normal on Wednesday 3rd December.

Thank you for planning ahead and helping us make this transition as smooth as possible.

19/11/2025

For patients from 1st December following Transfer of the Practice to Stonehaven Medical Group

Using eConsult:-

eConsult is our preferred way for patients to contact the practice when requesting an appointment or advice.

It’s available 24/7 and can be used for:

Clinical issues (e.g., back pain, skin concerns)
Non-clinical requests (e.g., fit notes, admin queries)

Access eConsult via from 1st December visit our website: www.stonehavenmedicalgroup.scot.nhs.uk

Benefits of eConsult:
Submit your request at a time that suits you
Avoid waiting on phone lines
Complete on behalf of a child or relative
Attach photos if needed
Take your time to explain your concerns clearly

eConsult is safe and secure, approved by NHS Scotland, and helps us respond more quickly while freeing up appointments for those who need face-to-face care most urgently

If you can’t complete an eConsult, don’t worry – our team can still help over the phone.

We provide comprehensive NHS primary care services to help you manage your health and well-being. Our aim is to provide a high quality, caring and personal healthcare service to our whole patient…

18/11/2025

POTENTIAL ISSUE WITH ONLINE MEDICATION REQESTS - 18th November 2025

Please be aware that some online medication requests may not have been received by the practice over the last 24 hours.

We have been made aware of this issue this afternoon and that this issue is due to a central problem on the online portal and is outwith our control.

It may be that on pressing send your request will have failed.

Please check to see if you had a confirmation of your request today and if not please do not resubmit this but please contact the practice directly by email or telephone.

If you have confirmation message online we would expect this has been submitted as expected.

Apologies for any inconvenience this may cause.

18/11/2025

Contacting the Practice

From 1st December, the phone number for the Practice will change to:

0345 337 1160

When you call, you may be answered by staff in Auchenblae or Stonehaven.

All staff have access to the same systems and information, so they’ll be able to help with your query.

The Auchenblae dispensary line will still be available from 1pm to 6pm on Monday, Tuesday, Thursday and Friday. To access this, please call the main surgery number first.

18/11/2025

IMPORTANT UPDATE FOR PATIENTS

From 1st December 2025, Stonehaven Medical Group will take over the running of Auchenblae Medical Practice.

Both teams are working closely to make this transition as smooth as possible for everyone.

As part of this process, we need to merge our electronic patient records into one system.

This essential work will cause some disruption on Monday 1st and Tuesday 2nd December.

On these two days, the Practice will operate an urgent care service only. Routine appointments and services will not be available.

We’ll share regular updates over the next two weeks to keep you informed about this disruption and any other important changes.

Thank you for your understanding and support as we make these improvements.

14/11/2025

MESSAGE FOR PATIENTS

You will all hopefully now be aware of the exciting news that on the 1st of December Stonehaven Medical Group take over the running of Auchenblae Medical Practice.

Please have a look at this message from their team we have published on our website:

https://www.auchenblaesurgery.co.uk/a-message-from-stonehaven-medical-group/

30/10/2025

A great opportunity to join an amazing team!

Receptionist/Administrator – 2 Positions Available

Location: Auchenblae Branch

We are seeking two enthusiastic and reliable individuals to join our small, friendly team at the Auchenblae branch of Stonehaven Medical Group, located in the heart of the Mearns.
Ideal candidates will have:

> Strong IT and keyboard skills
> A professional telephone manner
> Experience in customer service or working with the public

Previous NHS experience is desirable but not essential, as full training will be provided. Initial training may take place at our Stonehaven branch.

Essential qualities:

> High level of accuracy
> Excellent communication skills
> Ability to work independently and as part of a team

Working hours:

> Post 1: Mondays and Tuesdays, 08:00–18:00 (with lunch break from 12:00–12:45)
> Post 2: Approximately 30 hours per week (flexible), but must include Mondays and Tuesdays

Salary: Dependent on experience

A full job description is available on request, and informal enquiries are welcome.

Closing date for applications: Monday 10th November 2025

To apply, please send your current CV to:

Mrs Jackie Paul
Practice Manager
Stonehaven Medical Group
32 Robert Street
Stonehaven
AB39 2EL

📧 jackie.paul@nhs.scot
📞 0345 337 1160 (select option 2)

https://www.stonehavenmedicalgroup.scot.nhs.uk/stonehaven-medical-group-update/

22/09/2025

IMPORTANT PATIENT NOTICE

On Thursday 25th September (this week) the surgery will be closed from 10:30am to 1pm.

This is for essential staff training.

During this 2.5 hour period there will be no access to the surgery. The door will be closed and the phone line switched to emergencies only - selecting option 1.

If you have a genuine emergency we will still be able to deal with this , call the surgery and this will be triaged by one of the Doctors.

Thank you.

19/09/2025

The surgery will be closed on Monday 22nd September for the bank holiday.
Please call 111 if needed