The ones that make me a living all tend to revolve around people, the Law and process. I have worked in the hospitality and licensed retail sectors most of my working life and quickly developed a passion for them. When I had to rethink my employment becoming self-employed and working with the industries I loved was a no brainer. I was lucky to get breaks from great people I had met along the way. Luck was getting the first ‘gig’, keeping those gigs was down to the quality of the training and the learner successes that came from the sessions. I’ve worked with some of the best businesses on the high street owning hundreds of outlets and I’ve also worked with little independent restaurants. I've worked with 5 star hotels in London and small 12 bedroom boutique hotels, pub chains of hundreds and pub chains of three not to mention private members clubs, red brick universities and food manufacturers. The setting may be different and I may dress differently for each job but a couple of things always stay the same - People and Laughter! The subjects I train are pretty serious stuff, food safety, health & safety, HACCP, first aid, ensuring we discuss the legalisation and regulations in enough detail to achieve the learning outcomes and achieving the qualification but that doesn’t mean you can’t have a good ole belly laugh when you’re training the course. If we all enjoy the course the results are there, it’s a pretty simple formula. I’ve been privileged to work with some of the best people in each sector and they have taught me as much as I have taught them, by transferring skills we all get better at what we do - again that simple formula. FACT isn’t a huge company, that deliver a one size fits all approach to compliance.
