Bassett Road Surgery

13/11/2025

We have no on the day appointments left for today but we do still have eConsult open for advice. First, please consider if your local pharmacy can help with your concern.

27/10/2025

We currently have an issue with our website, therefore you will be unable to access econsult. Please call our reception team who will deal with your concern. We apologise for the inconvenience caused to you.

20/10/2025

We apologise for any inconvenience caused this morning as eConsult is currently off line. Whilst eConsult is investigating the issue, please call our reception team to enable them to triage you accordingly.

15/10/2025

The surgery (including eConsult) will close today at 2.30pm for staff training. This morning we have very limited availability and may ask you to attend an urgent care centre. Please use econsult (accessible from our website) and a GP will triage your concern accordingly.
We will reopen econsult at 7.30am tomorrow morning and our doors from 8am.
We thank you for your understanding

02/10/2025

Thank you for bearing with us. The issues are now resolved.
We are aware there are issues with eConsult this morning and patients will not be able to access it. Should you require an on the day appointment please contact our reception team on 01525 373111 whilst the issues are resolved.
We apologise for the inconvenience.

01/10/2025

25/09/2025

The surgery (including eConsult) will close today at 2.30pm for staff training. This morning we have very limited availability and may ask you to attend an urgent care centre. Please use econsult (accessible from our website) and a GP will triage your concern accordingly.
We will reopen econsult at 7am tomorrow morning and our doors from 8am.
We thank you for your understanding

18/09/2025

Our entrance from the car park is only partially operational, we have called an engineer but they are unable to attend until Monday.

Those with buggies, wheelchairs, walking aids may prefer to use the front door until the repair is effected.

11/09/2025

⚠️ The “Salt & Ice Challenge” is NOT harmless. It causes severe cold burns, scarring & sometimes skin grafts. Please talk to children & young people—don’t risk lasting damage for online likes.

Parents & carers beware the “Salt & Ice Challenge.” ❄️+🧂 = serious burns.
✅ Cool under lukewarm water 10+ mins
✅ Cover with cling film
✅ Seek medical help
Don’t let a trend leave permanent scars.

Young people: the “Salt & Ice Challenge” can leave scars for life. ❄️ It’s not worth it for likes. Protect your skin, protect your future. 💙

18/08/2025

NHS Cervical Screening Programme – Digital results launching September 2025

From September, NHS plans to start sending results from the NHS Cervical Screening Programme, utilising the NHS App.

In September, those who have a negative test result will be notified of this by an NHS App message. It will also appear as an NHS App notification. If the NHS App message isn’t read within 72 hours, a letter will be sent as a failsafe.

Abnormal result letters will continue for the time being to be delivered by post.

This change follows the successful rollout of digital invitations and reminders in June 2025, where since the launch, 9 out of every 10 invitations are being sent digitally, with the remainder being sent by post.

Download the NHS App, or open the NHS website in a web browser, to set up and log in to your NHS account. Owned and run by the NHS, your NHS account is a simple and secure way to access a range of NHS services online.

24/07/2025

We appear to have an issue with our phone lines and apologise for any inconvenience caused to you. We understand it is a national issue with the BT, 3 and EE networks. Our provider is doing their utmost to resolve this situation.