13/02/2026
The practice has a complaints process, please do contact us if you wish to discuss your issues further.
https://www.fitzalanmedicalgroup.co.uk/complaints-procedure
Please be aware that the practice operates a zero-tolerance policy towards any form of abuse directed at our staff. Anonymous or offensive comments are not helpful and cause unnecessary distress to our reception team.
https://www.fitzalanmedicalgroup.co.uk/zero-tolerance