12/01/2026
AccessAva is a free digital service that helps you navigate the complexities of health and social care in England. Available 24/7, it offers clear, straightforward legal information and guidance so you can understand your rights. The AccessAva pop up is available on our website. www.expect.org.uk
A social prescriber used AccessAva to find the right legal wording for a situation that was holding up much needed respite support. With the guidance generated through AccessAva, an email was sent to the relevant authority. As a result, the council contacted the carer and put the respite support in place.
This is the impact of one letter, sent to the right senior team. It shows how AccessAva’s clear legal information and personalised letter generation can turn confusion into action and help people secure the social care support they need.
Importantly, almost 40% of letters downloaded are from people not yet in receipt of social care. This highlights just how vital it is to have clear, accessible information at an early stage, before situations reach crisis point.
AccessAva is making it easier for people to understand their rights and take action. 💜
👉 https://ow.ly/538v50XSOtq