Healthwatch Liverpool

Healthwatch Liverpool Welcome to Healthwatch Liverpool! We're the local champion for people who use health & care services Healthwatch is independent from the services you use.

Healthwatch Liverpool has three main functions in the city to provide Information, Scrutiny & NHS Complaints Advocacy. Healthwatch Information & Scrutiny:
This is a single point of contact to supply information and advice about the city’s health and social care services. The team also gathers information and intelligence about health and care services to help improve them. Healthwatch NHS Complaints Advocacy:
Independent Healthwatch Advocacy in Merseyside & Cheshire is a free, independent and confidential advocacy service. It will support people to navigate their way around the NHS complaints procedure and help them understand their options in order to make informed choices and have a voice.

What is Healthwatch Liverpool?We are your independent, local champion for health and social care services. Think of us a...
04/11/2025

What is Healthwatch Liverpool?

We are your independent, local champion for health and social care services. Think of us as the link between you and the people who run NHS and social care services in Liverpool.

1️⃣ We Listen To You - our main job is to hear about your experiences: good or bad. Whether it's about your GP, dentist, hospital or care home, your story helps us understand what's working and what needs to improve.
2️⃣ We use your voice - We don't just collect stories. We share what you tell us (anonymously) with the decision-makers in Liverpool and at a national level. We use your feedback in reports and meetings to push for real, positive changes in local services.
3️⃣ We give you information & signpost - Unable to find a mental health service? Not sure which service to contact? We provide clear, confidential information and signpost you to the right local support for your needs.
4️⃣ The Live Well Directory - We managed Liverpool service information on The Live Well Directory! It's your one-stop shop to find local groups, services and activities for your health and wellbeing [link in bio]

Have your Say
Had an experience with a health or care service in Liverpool? Share it with us. It's confidential and can help make care better for everyone. Talk to us. We're listening. Your experiences can help drive change.

We're at the  Information fair this afternoon 💚 If you're new to Liverpool, come and say hello!
12/09/2025

We're at the Information fair this afternoon 💚 If you're new to Liverpool, come and say hello!

28/07/2025

Help improve ADHD services in Liverpool

Learning Disability Partnership Board: One week to go! Do you have a learning disability and live in Liverpool? Or know ...
15/07/2025

Learning Disability Partnership Board: One week to go!

Do you have a learning disability and live in Liverpool? Or know someone who does ?

Next Tuesday people with a learning disability are meeting with key professionals to help influence positive change across Liverpool for people with a learning disability.

For more information email: engagement@healthwatchliverpool.co.uk

Address

LCVS Building, 151 Dale Street
Liverpool
L22AH

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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