04/11/2025
What is Healthwatch Liverpool?
We are your independent, local champion for health and social care services. Think of us as the link between you and the people who run NHS and social care services in Liverpool.
1️⃣ We Listen To You - our main job is to hear about your experiences: good or bad. Whether it's about your GP, dentist, hospital or care home, your story helps us understand what's working and what needs to improve.
2️⃣ We use your voice - We don't just collect stories. We share what you tell us (anonymously) with the decision-makers in Liverpool and at a national level. We use your feedback in reports and meetings to push for real, positive changes in local services.
3️⃣ We give you information & signpost - Unable to find a mental health service? Not sure which service to contact? We provide clear, confidential information and signpost you to the right local support for your needs.
4️⃣ The Live Well Directory - We managed Liverpool service information on The Live Well Directory! It's your one-stop shop to find local groups, services and activities for your health and wellbeing [link in bio]
Have your Say
Had an experience with a health or care service in Liverpool? Share it with us. It's confidential and can help make care better for everyone. Talk to us. We're listening. Your experiences can help drive change.