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Monday 8am - 6pm Tuesday 8am - 6pm Wednesday 8am - 6pm Thursday 8am - 6pm Friday 8am - 6pm

Lochmaben Medical Group

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Lochmaben
Lochmaben Medical Group

Lochmaben Medical Group is a 6-partner General Practice surgery situated on the High Street of Lochmaben. We are open Mon-Fri 0800-1800.

05/01/2026

⚠️ IMPORTANT NOTICE ‼️

🖥️ Compulsory computer system update

NHS Dumfries and Galloway IT services are completing a compulsory computer system update in all GP practices. Our surgery is scheduled to have this essential work completed this Thursday 8th January 2026 between 08:00-16:00.

We have put measures in place to ensure minimal disruption to our patients. All pre-booked appointments will go ahead as scheduled (we will print out our appointment book the night before).

eConsult is NOT affected by this so we will still be able to process these requests. Same day appointments for URGENT issues will still be available as normal (but may take a little longer to be booked as one person will be required to do this manually with the written diary). However, we won’t be able to contact you to schedule routine appointments until after 16:00 when the upgrade is complete.

During this time, we will NOT be able to:

💊 Process prescriptions (EXCEPT emergency prescriptions required during urgent same day appointments which will required to be hand written e.g. antibiotics)

📆 Make routine appointments

📺 Our self check in screen will be turned off (as it won’t work whilst the computer system is down).

🕒 If you have been waiting more than 15 minutes for your appointment, please let reception know.

Thank you for your cooperation and patience during this essential upgrade 😌

31/12/2025

Wishing all our patients a happy and healthy New Year! 🎉

24/12/2025

Lochmaben Medical Group wishes all our patients a Merry Christmas!

19/12/2025

Very proud of our team who have organised a large donation to local food bank this Christmas, to support local people in financial difficulty over the festive season

Foodbanks are a vital support, the below link gives details of local foodbanks that can be accessed or you can donate to:

https://www.dumfriesandgalloway.gov.uk/benefits-financial-support/find-food-bank?page=1

08/12/2025

❗️Upcoming Festive Public Holiday 🎅🏻🎄

We are closed:
Thursday 25th & Friday 26th December
Thursday 1st & Friday 2nd January

For any URGENT health problems that cannot wait until we re-open please call 111, if it is Life Threatening please call 999

💊 Annandale community pharmacy rota is below

Please make sure any essential repeat prescriptions are ordered in time so these are processed in time before Christmas.

🎄😊

03/12/2025

😷🤧 Unfortunately we have SIGNIFICANT short term staff absence currently within our clinical staff group.

Our staff are working hard to minimise the disruption and ensure urgent medical needs are prioritised. Please try to only contact if your condition is urgent and needs seen this week.

Thank you for your support, patience and understanding as we manage this temporary (and rare) situation over the next few days.

01/12/2025

🤧😷 Important Patient Notice

Respiratory infections (particularly flu A) are significantly on the rise in the local area. To help protect our patients and staff, NHS Dumfries and Galloway have requested that we ask:

• All patients attending the practice wear a face mask if possible. These will be available in reception if you don’t have your own.

• Please use hand sanitiser upon entering the building.

Your cooperation helps us keep everyone safe. Thank you for your understanding.

17/11/2025

8500 women within NHS Dumfries and Galloway are overdue their smear test. This is 1 in 5 woman in the region.

Current estimates indicate that every year 3791 women in the UK are diagnosed with cervical cancer and 1121 die from the disease. 293 women from Scotland were diagnosed with cervical cancer in the most recent reporting period October 2022 to September 2023.

Today is World Cervical Cancer Elimination Day. Smear tests can be a lifesaving test and pick up changes at an early stage.

Patients get invited when their test is due. If you are overdue/ have previously not booked following your invite, please call us to book an appointment with our practice nurse.

10/11/2025

📆🩺 After week 1 of eConsult, our face to face appointment numbers are higher than pre-COVID

06/11/2025

We would like to thank our patient’s for their patience during our switch to eConsult this week! 😊

📋 We have had a few teething issues (as with any new change), but overall it has went well with over 90% of forms being filled in by patient/carer themselves (with over 10% of those submitted by people age over 90).

💻 Our staff have happily helped the minority with no internet access or no family to fill in for them. As always, if you are struggling but do have internet access, please pop in and we can help you use it - several people have found this helpful. No one will suffer from access due to eConsult, it improved access to all.

✅ Each day the duty GP has reviewed ALL completed forms and either offered advice directly or offered either a same day or routine appointment, depending on clinical urgency.

💬 We have utilised texts/emails for those who prefer this.

☺️>😊 ALL patients requiring an appointment, following review of their eConsult, with our doctors/ANPs/students can have this face to face, if preferred, even if it can be managed over the telephone. eConsult has allowed us to safely achieve this and our F2F consultation numbers have hugely increased.

❗️We’d just like to highlight that eConsult is totally separate to Patient Access (that is used to order medicines). This wasn’t working earlier this week but is now fixed (this was unrelated to eConsult starting). You DO NOT need to register for eConsult, simply click the blue box on our website homepage as per the below video. Then select the relevant option.

31/10/2025

📲💻 eConsult begins this Monday 3rd November

You will be able to submit an eConsult from 07:00-16:00 Mon-Fri

Reminder - you don’t need to register. You only need to click on eConsult link and fill in a form whenever you need to contact us about a medical issue

ℹ️ We hope people that attended our information drop ins found these useful. Please keep asking our staff if you have any practical questions.

🧑‍🧑‍🧒‍🧒 The majority of our patients will be able to use this, but please remember, if you can’t access the internet (on your phone/computer) and you have no friends/family that can fill in a form for you, please just call and our reception team will help – no one will be excluded from getting help – don’t worry!

27/10/2025

1️⃣ week to go until eConsult is live!

eConsult begins at 07:00 on Monday 3rd November.

ℹ️ Just a reminder that our last drop in session is this Thursday 30th 1400-15:30 – there are still spaces available to book.

We felt it would be useful to share some commonly asked questions from our drop-ins:

✅ I’ve tried clicking the link on the website, but it won’t work? – It won’t be live to click until Monday 3rd November

✅ Do I need to register for it? – No, you simply click the link, fill in your name and answer the questions

✅ Do I need to let you know I’ve filled it in? – No, it will come straight through to us. When you fill in the form, it will confirm to you it’s been sent and we have received it.

✅ Can I still use patient access to order prescriptions? – Yes, this will still work. eConsult is MUCH simpler to use than patient access.

✅ I don’t have a computer, but my phone has internet, can I use this? – Yes, you can access eConsult on your phone or computer. You can access it with WiFi or 3G/4G/5G

✅If my relative fills it in, will you call them or me? – This is up to you, it asks for both the person filling in the forms details and patient details and who you will like us to call. Your relative can fill it in from wherever for you, they don’t need to be with you.

🧑‍🧑‍🧒‍🧒 Please remember, if you can’t access the internet (on your phone/computer) and you have no friends/family that can fill in a form for you, please just call and our reception team will help – no one will be excluded from getting help – don’t worry!

Address

42-44 High Street
Lochmaben
DG111NH

Opening Hours

Monday	8am - 6pm
Tuesday	8am - 6pm
Wednesday	8am - 6pm
Thursday	8am - 6pm
Friday	8am - 6pm

Website

http://www.lochmabenmedical.co.uk/

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