The Aesthetic Consultant

The Aesthetic Consultant Bespoke, expert consultancy for Aesthetics

05/12/2025

Forgive me for the egg sucking post, but sometimes we do need a reminder. Make business decisions based on what benefits YOU.
❗️Generic social media templates are useful, but NOT a benefit if everyone else has them. How will you stand out?
❗️A certain number of shots or pulses are useful if you’ll use them, but NOT a benefit if they expire before you’ve had the chance to.

Great salespeople will find out what you need and then tailor relevant benefits as part of your package. If they haven’t, give them a gentle reminder. Everyone can benefit from mutually beneficial benefits

Did I mention this was about benefits? 😉

03/12/2025

If you sells to clinics, your team needs to understand how clinic decisions have changed and how to convert more effectively in 2026.
Message me to check January availability for a focused presentation at your sales meeting.

02/12/2025

Are you a Michelin Star clinic or are you more McBeauty?
Here’s why you may be inadvertently sending out the wrong message, and in doing so, attracting bargain hunters.
The clinic window is a great way to attract attention, but it shouldn’t be a place to sell.
Like and share and send to someone who can also benefit from this.

30/11/2025

Are you and your team switched on when it comes to Hot Buttons? Or are you guilty of always using the same features and benefits every time you speak?

What resonates with one patient won’t resonate with another, and if you get it wrong you’ll lose the booking. So look and listen for the clues of what’s important to the patient and use relevant benefits only.

For help with this please reach out and ask for details on the various options available to you.

28/11/2025

Save this and use it as a team exercise to brainstorm ways to improve the patient experience and boost patient loyalty. It’s simple yet effective, and helps your clinic team understand why simple things such as anticipating needs, acknowledging patients by name and being efficient are so important.

25/11/2025

Nervous about the budget? Don’t make these common mistakes. Use the budget to think creatively and make smart investments. Never cut back on PR and marketing, never jump to a cheaper provider and always consider a versatile new product or device to keep the enquiries coming.

I’ll post more budget coping tips later this week

24/11/2025

One of the key reasons people are loyal to luxury brands is down to their interactions and experience. Standards are consistently high, staff deliver exceptional customer service and it makes every experience enjoyable. Price never comes into it.
For help with developing your patient loyalty, please get in touch.

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About The Aesthetic Consultant

For over a decade Vanessa Bird at The Aesthetic Consultant has been at the forefront of Medical Aesthetics, collaborating with the top names in the Industry, the best Aesthetic Practices and the most advanced Device Manufacturers. Working with the most successful and well-known clients in the UK, UAE & the Middle East, Vanessa builds world-class luxury VIP patient experiences within clinics, dramatically increases sales revenue, maximises patient retention and introduces exceptional customer care.

With a background in medical device sales, Vanessa has an in-depth understanding of the different technologies available and the science behind them. Not only does she know what works and what doesn't, she has years of experience about how best to combine a range of devices and treatments for optimum results. This is invaluable to clinics looking to make a risk-free investment in capital equipment as well as those wanting to introduce new, more effective treatments by combining existing technologies.

Excelling at Event Planning, Vanessa generates in-house sales from clinic open events & targeted sales promotions, and understands how to maximise your professional brand to target the right patient demographic. Experienced at Press and Influencer launches in the UK and Dubai, Vanessa increases positive brand exposure to the public which further enhances positioning and reputation in the Aesthetics market.

An experienced Public Speaker, Vanessa has presented at Aesthetic Conferences in the UK & Europe as well as being an accomplished TV Presenter & published writer. These skills are shared with her Industry clients who specifically want to make a name for themselves among their peer group as presenters, Key Opinion Leaders and contributors to Industry and Media publications.