We are a trusted provider of British Sign Language (BSL) communication support across London and the South East (Kent).
We support Deaf people and train CSWs through:
đ BSL Interpreting and support services
đ Job Club for Deaf professionals
đ CPD-accredited training and Deaf Awareness courses Whether youâre a college, business, or organisation, we offer cost-effective, reliable BSL interpreting services tailored to your needs. Looking for work as a Communication Support Worker or Interpreter? Deaf Umbrella offers a supportive team, caring community, and meaningful employment opportunities in the Deaf sector. With 25 years of specialist experience, we focus entirely on Deaf support services, so we donât spread ourselves thin. From emergency cover to ongoing placements, weâre here to help. We also offer:
âď¸ CPD-accredited online courses for CSWs
âď¸ Job support for Deaf professionals
âď¸ Deaf awareness training for UK workplaces and colleges
âď¸ Free resources and toolkits to build inclusive spaces
If you're ready to improve communication, confidence, and access, weâve got you covered.
23/12/2025
At Deaf Umbrella we pair Communication Support Workers, BSL interpreters and assistive tech to open real employment routes for Deaf people in London and the South East. Our online Job Club helps polish CVs and run mock interviews so you turn skills into offers.
Want support, training or workplace guidance? Visit https://www.deafumbrella.com/jobclub and letâs get you work-ready today!
22/12/2025
đ The final newsletter of 2025 will be sent this evening, and trust us, you donât want to miss this one! đ â
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This isnât just any newsletter; itâs the BEST one of the year, packed with everything you love: laughs, insights, milestones, and a look back at all the incredible things YOU'VE helped us achieve. â
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From the posts youâve shared to the memes youâve loved and the lives youâve impacted with your actions, this newsletter is a celebration of YOU 𼳠â
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Ready to ring in the New Year with inspiration, joy, and maybe even a surprise or two? Make sure youâre subscribed, so you donât miss a thing. Letâs finish 2025 on the highest note together! đ â
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đŠ Subscribe now: www.deafumbrella.com/subscribe
Letâs end this year with a bang and step into 2026 ready to break even more barriers đŞâ¨
22/12/2025
Want an easy way to make meetings more inclusive right away? Try using clear, visible signing space: stand or sit facing the person, keep your hands mid-torso to chest height, and ensure good lighting so BSL users can see you clearly.
Why does it matter? It reduces missed information and shows respect for communication access.
Our Deaf-led training reports measurable improvements in workplace accessibility after organisations adopt simple changes like this.
Weâre experienced and here to make meetings, appointments and learning genuinely accessible for Deaf people across London and the South East. How do we help? By pairing BSL interpreters and CSWs with organisations, information is accurate, wait times are reduced, and everyone can participate in the conversation.
Our mission is to build trust through lived experience â thatâs why we specialise in BSL interpreting and Deaf-centred training. Ready to improve access at your organisation? Visit https://www.deafumbrella.com/ to book or learn more.
18/12/2025
Curious how our online courses can genuinely change your practice? Weâve broken it downâlearning objectives, activity types, and the professional behaviours youâll start using right away.
We design every module from lived experience to boost confidence and competence in real settings.
Ready to level up your skills? Visit https://deafumbrella.mykajabi.com/ to find out more and book.
17/12/2025
One of the most commonâand unhelpfulâthings people say. But letâs clear something up: deafness isnât a tragedy!â
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Deafness isnât something to be âsorryâ about: itâs a natural part of human diversity. If a deaf person isnât sorry, why should you be? đâ
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So next time you meet someone whoâs deaf, remember: â
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â Be curious, not pitying. Instead of saying "I'm sorry," ask them about their experience with sign language or deaf culture.â
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â Respect their identity. Avoid saying things like, âBut you donât look deaf!â It undermines their lived experience.â
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â Ask how to communicate. Donât shout or assume they canât understand; ask if they prefer to write, text, or lipread.â
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Want to learn more? Take the next step toward inclusion. Join our Deaf Awareness Training today.â
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Alt text: Torn paper with the text "You're Deaf? Oh, I'm so sorry" on a purple and blue background.â
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17/12/2025
At Deaf Umbrella we build skills that lead to real outcomes â improved employability and interview confidence. Our online training courses help CSWs move from learning to landing roles.
Ready to invest in your future? Visit https://deafumbrella.mykajabi.com/ to find out more and join our courses today!
16/12/2025
The Trump administration says sign language services âintrudeâ on Trumpâs image.
Weâve shared our thoughts on why later access is never equal access, and why this conversation matters.
Read and share if you believe accessibility should be real, not delayed:
Sign language is not decoration. It is access. When governments offer transcripts instead of interpreters, Deaf people are excluded in real time.
16/12/2025
Why do so many Deaf people choose not to disclose their disability when applying for jobs? đâ
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Because for too long, ticking that box has meant being judged before being seen.â
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Our latest article breaks down why this happens and how employers can fix it with awareness, empathy, and Access to Work support: https://www.deafumbrella.com/post/why-deaf-people-hide-their-disability-job-applications
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15/12/2025
Many Deaf job seekers face a difficult choice: disclose their disability and risk rejection, or stay silent and risk misunderstanding later.
It shouldnât be this hard.
In our new article, we explore why many people fear ticking the âdisabilityâ box and how employers can address this issue through awareness, empathy, and the Access to Work scheme.
Be the first to know and let us send you an email when Deaf Umbrella posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.
London & South East Region (Kent) provider of Sign Language Personnel.
If you are looking for reliable cost effective solutions for British Sign Language support staff in and around London and South East Area (Kent) then you have come to the right place.
If you are looking for work as a Communication Support Worker or Interpreter and you value a support network and caring employment community; we are your employers.
In the current economic climate cost cutting is a fact of life, many clients are looking to gain the maximum from their investment in such services - that is where we can help you.
Deaf Umbrella have been providers of specialist support for almost 20 years, we do not work in any other field supplying staff, that is why we are good at what we do.
Whether you need to cover sickness, short notice support, maternity cover or support whilst waiting to employ a new member of staff we can help.
đ Business of the Year 2019 winners
đ Online Business Award winners
by the Royal Borough of Greenwich Business Awards 2019.