We are a trusted provider of British Sign Language (BSL) communication support across London and the South East (Kent).
We support Deaf people and train CSWs through:
👉 BSL Interpreting and support services
👉 Job Club for Deaf professionals
👉 CPD-accredited training and Deaf Awareness courses Whether you’re a college, business, or organisation, we offer cost-effective, reliable BSL interpreting services tailored to your needs. Looking for work as a Communication Support Worker or Interpreter? Deaf Umbrella offers a supportive team, caring community, and meaningful employment opportunities in the Deaf sector. With 25 years of specialist experience, we focus entirely on Deaf support services, so we don’t spread ourselves thin. From emergency cover to ongoing placements, we’re here to help. We also offer:
✔️ CPD-accredited online courses for CSWs
✔️ Job support for Deaf professionals
✔️ Deaf awareness training for UK workplaces and colleges
✔️ Free resources and toolkits to build inclusive spaces
If you're ready to improve communication, confidence, and access, we’ve got you covered.
17/11/2025
👀 Did you know that only 7% of communication is words? The rest is all in your body language and tone.
For Deaf people, non-verbal cues aren’t just extras. They’re essential.
We’ve refreshed our blog on the 7 key areas of non-verbal communication you need to watch, from eyes to arms to the infamous “manspread.”
People who use BSL as their first language can now communicate with our Stroke Support Helpline Team. They can answer any immediate questions people might have about stroke, what to expect on the road to recovery and connect them to the support they need. With just one click on their website (https://www.stroke.org.uk/), people will be instantly connected to a BSL interpreter who’ll relay the call.
Ever feel like you’re the only one struggling to find your footing in this exciting world of BSL? You’re definitely not alone! We’ve all been there, navigating the ups and downs of learning something new.
Just remember, every little step counts, and those 'aha!' moments are worth celebrating! 🎉
Our online course, Becoming a Professional CSW, is the perfect next step for you! It builds on our acclaimed course, 'How to be a CSW,' and will equip you with essential skills to serve as that vital link between Deaf and hearing individuals, especially in educational settings.
Ready to take your skills to the next level? Comment below "KNOW MORE", and we'll send you the link to the course straight to your DMs
17/11/2025
✨ 93% of communication is non-verbal.
And Deaf people are experts at picking up on it.
From your eyes to your legs, your body is always talking. The question is… do you know what it’s saying?
💬 We’ve refreshed our blog with 7 body language cues you should watch if you want to connect better with Deaf and hearing people.
Want to read it? Click the link: https://www.deafumbrella.com/post/master-non-verbal-communication-7-key-areas
93 percent of communication is non-verbal. Discover 7 body language cues that matter most when connecting with Deaf and hearing people.
17/11/2025
Access shouldn’t depend on who can fill out a form.
We apply for Access to Work for you.
✅ Deaf employees: get support
✅ Employers: get clarity
We’re here to help organisations and individuals communicate with confidence. Want to make your workplace or classroom truly inclusive? Our Deaf awareness training builds practical skills, respects Deaf culture, and improves day-to-day communication. Ready to take the next step for accessibility and compliance? Visit https://wix.to/66HKZ0F to learn more and book a session. 🌟🤝
14/11/2025
The British Sign Language (BSL) GCSE has come a step closer to becoming a reality in England, after Ofqual released their final consultation feedback on the qualification. The qualification is now …
14/11/2025
We’re here to help make communication inclusive across London and the South East. Need BSL interpreters, CSWs or Deaf awareness training for your workplace or school? We provide expert, practical support rooted in lived experience. Visit us to learn more and book: https://wix.to/OCK9aGD Ready to make your space more accessible? Get in touch today! 👋🔗
13/11/2025
Want to deepen your skills supporting Deaf people? Our CPD-accredited online training for Communication Support Workers gives practical, BSL-aware guidance grounded in lived experience. Join us to boost confidence, improve outcomes, and make everyday settings more accessible. https://deafumbrella.mykajabi.com/
12/11/2025
💡How to respond to… Part 8
One of our Communication Support Workers (CSW) recently saw a Deaf student ask for captions on a video during class — the tutor said, “The video doesn't need captions. It's really easy to follow.”
Our perfect reply?
👉 “OK, let’s turn off the audio too, so we’re all on the same playing field.”
Access isn’t optional.
Captions aren’t a “bonus.”
They’re a basic right.
💜
📌 SAVE IT. SHARE IT. And try one of these out next time it happens. Got a situation you want help responding to? Drop it in the comments or DM us!
Alt text: Text graphic with a soft purple and blue background. The text reads: 'How to respond to "Do you really need captions?", it features the website URL: www.deafumbrella.com
12/11/2025
There’s something magical about theatre when you can catch every word.
Celebrate with The Wanderers, a captivating story of love, faith, and identity.
Captions change everything. For 18 million Deaf, deafened and hard of hearing adults in the UK, they make moments like this truly accessible.
12/11/2025
We’re Deaf-community-rooted, and here to make communication inclusive across London and the South East. Need BSL interpreters, CSWs, or Deaf awareness training that’s practical and respectful? We offer courses, workplace support, and free resources to help organisations and individuals get it right. Ready to make your setting more accessible? Visit us: https://wix.to/zW7xcoJ ✨🤝
Address
Unimix House, Platinum Suite, Abbey Road London NW107TR
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London & South East Region (Kent) provider of Sign Language Personnel.
If you are looking for reliable cost effective solutions for British Sign Language support staff in and around London and South East Area (Kent) then you have come to the right place.
If you are looking for work as a Communication Support Worker or Interpreter and you value a support network and caring employment community; we are your employers.
In the current economic climate cost cutting is a fact of life, many clients are looking to gain the maximum from their investment in such services - that is where we can help you.
Deaf Umbrella have been providers of specialist support for almost 20 years, we do not work in any other field supplying staff, that is why we are good at what we do.
Whether you need to cover sickness, short notice support, maternity cover or support whilst waiting to employ a new member of staff we can help.
🏆 Business of the Year 2019 winners
🏆 Online Business Award winners
by the Royal Borough of Greenwich Business Awards 2019.