Deaf Umbrella

Deaf Umbrella We are a trusted provider of British Sign Language (BSL) communication support across London and the South East (Kent).

We support Deaf people and train CSWs through:

👉 BSL Interpreting and support services
👉 Job Club for Deaf professionals
👉 CPD-accredited training and Deaf Awareness courses Whether you’re a college, business, or organisation, we offer cost-effective, reliable BSL interpreting services tailored to your needs. Looking for work as a Communication Support Worker or Interpreter? Deaf Umbrella offers a supportive team, caring community, and meaningful employment opportunities in the Deaf sector. With 25 years of specialist experience, we focus entirely on Deaf support services, so we don’t spread ourselves thin. From emergency cover to ongoing placements, we’re here to help. We also offer:
✔️ CPD-accredited online courses for CSWs
✔️ Job support for Deaf professionals
✔️ Deaf awareness training for UK workplaces and colleges
✔️ Free resources and toolkits to build inclusive spaces

If you're ready to improve communication, confidence, and access, we’ve got you covered.

Still struggling to engage your Deaf students? This might be why your ‘support’ isn’t working.⁠⁠Relying on a radio aid o...
24/02/2026

Still struggling to engage your Deaf students? This might be why your ‘support’ isn’t working.⁠

Relying on a radio aid or hoping they’ll “lipread fine” isn’t enough. Many Deaf students sit in lessons without access to what’s happening, especially in fast-paced or group settings.⁠

👉 Did you know that CSWs (Communication Support Workers) are trained to bridge this exact gap?⁠
They adapt to each student’s communication needs and help them access content without losing independence.⁠

Download our free eBook "How to Support Deaf Students in Your College", packed with checklists, strategies, and tools to help your team get it right this term: https://www.deafumbrella.com/ebook-colleges

Our online CPD courses for Communication Support Workers walk learners through practical modules, real-world scenarios, ...
24/02/2026

Our online CPD courses for Communication Support Workers walk learners through practical modules, real-world scenarios, and skills you can use from day one — from confident communication to inclusive classroom practice.
Learners leave more competent, calm and ready to support Deaf students and colleagues. Employers and education providers across the UK gain reliable, disability-confident CSWs who raise service quality and inclusion.
Find out more: https://deafumbrella.mykajabi.com/

The best accommodation you can give a Deaf or disabled employee is simple: Believe them.Then act.Believe them when they ...
23/02/2026

The best accommodation you can give a Deaf or disabled employee is simple: Believe them.Then act.

Believe them when they say they are capable.
Believe them when they say they need support.
Believe them when they say they are BOTH.

Workplaces often don’t fail at adjustments, but at trust.

This article explains why belief is the foundation of accessible employment and how HR teams and employers can turn belief into real, meaningful action.

Want help navigating recruitment, adjustments, or Access to Work?

We’re here.💜 Deaf Umbrella

Workplace accommodations start with belief. Why trusting disabled employees is the first step toward real inclusion.

Secure your session for Deaf Awareness Week (4-10 May 2026) before it's too late.⁠⁠⁠
23/02/2026

Secure your session for Deaf Awareness Week (4-10 May 2026) before it's too late.⁠


Ready to level up your CSW career? We’re here to help! At Deaf Umbrella we offer CPD-focused pathways — online modules, ...
23/02/2026

Ready to level up your CSW career? We’re here to help! At Deaf Umbrella we offer CPD-focused pathways — online modules, clear skill milestones, and practical steps that build confidence and increase bookings.
Our training is trusted across the UK and designed for CSWs, BSL learners.

Learn more and join our courses: https://deafumbrella.mykajabi.com/

At Deaf Umbrella we provide high-quality British Sign Language (BSL) interpreting, Communication Support Workers (CSWs) ...
20/02/2026

At Deaf Umbrella we provide high-quality British Sign Language (BSL) interpreting, Communication Support Workers (CSWs) and assistive tech to help Deaf people access jobs and education with confidence.
From our online job club to CPD-accredited training and free resources, we support real outcomes: greater independence, clearer workplace communication and better access to opportunities.

Want to find out how we can help you or your organisation? Visit https://deafumbrella.com to get started!

💡 How to respond to… Part 9⁠⁠Sadly, many Deaf job seekers know this moment well: when your skills got you the interview,...
18/02/2026

💡 How to respond to… Part 9⁠

Sadly, many Deaf job seekers know this moment well: when your skills got you the interview, but your identity suddenly becomes a “surprise” to explain.⁠

Disclosing a disability is always a personal choice. But that choice shouldn’t come with guilt, pressure, or the fear of being misunderstood.⁠

Swipe for 5 clear, powerful responses to handle this moment with confidence and set the tone for the rest of the interview, without apology💪⁠

Because being Deaf isn’t a red flag.⁠
It’s not deception.⁠
And it certainly doesn’t belong in the “gotcha” part of an interview.⁠

📌 Save this. Share it. And if you’ve faced this question before, we see you💜⁠





AccessMatters DeafAndEmployed

18/02/2026

"The sessions was very informative and effective in creating awareness. The key points were clearly explained and easy to understand."

"Such a great course, it has helped all of us here so much. Our hearing and deaf staff all found it very useful and enjoyable."

"The communication between staff has increased and become a lot easier.

Thank you Abi and all at deaf umbrella who make it possible."

This is the feedback we receive after Deaf Awareness Training sessions.

May dates are filling quickly.

https://www.deafumbrella.com/post/why-book-deaf-awareness-training-early

Every year, employers contact us in April asking for Deaf Awareness Training for Deaf Awareness Week in May (4-10 May 20...
17/02/2026

Every year, employers contact us in April asking for Deaf Awareness Training for Deaf Awareness Week in May (4-10 May 2026).⁠

Every year, we have to say no because we are fully booked.⁠

With 25 years of experience delivering Deaf Awareness Training across London and Kent, we know how quickly Deaf Awareness Week fills up.⁠

Booking early avoids disappointment.⁠





I spent my childhood in Deaf clubs.They were noisy. Warm. Chaotic.Full of stories, gossip, arguments, laughter, and sign...
17/02/2026

I spent my childhood in Deaf clubs.

They were noisy. Warm. Chaotic.
Full of stories, gossip, arguments, laughter, and sign language everywhere.

For my Deaf parents, Deaf clubs were where life happened after school ended at 16.

Today, many Deaf clubs are closing.
Funding is shrinking. Attendance is dropping.
And not everyone can access or replace that community online.

I’ve written a personal article about why Deaf clubs still matter, especially for Deaf young people.

👉 Click the link if you’d like to read it:

I grew up in a Deaf club. Here’s why these spaces still matter, and what the Deaf community risks losing if they disappear.

A special day delivering Deaf Awareness Training at Morgan’s Butchery.Their team has just received a prestigious Equalit...
16/02/2026

A special day delivering Deaf Awareness Training at Morgan’s Butchery.

Their team has just received a prestigious Equality and Diversity award and will be travelling to the United Nations tomorrow to collect their recognition at the Zero Project Conference 2026.

This level of commitment to inclusion is powerful.

It shows that accessibility is not just policy. It is people making the effort to learn, understand, and improve communication.

Every training session creates more confident staff, better communication, and safer, more inclusive environments.

We are proud to be part of their journey 💜

There are behaviours that despite of being completely acceptable within the Deaf community, in the hearing community mig...
16/02/2026

There are behaviours that despite of being completely acceptable within the Deaf community, in the hearing community might be seen as "rude".⁠

Pointing during a conversation is normal for the Deaf community. We use pointing as a part of our language and is a normal cultural behaviour. This is often used as a means of establishing a reference point.⁠

This disconcerts many hearing people who were taught “it’s not polite to point".⁠

Want to know more about the socially acceptable behaviours in the Deaf community? ⁠ Read the article here: https://www.deafumbrella.com/post/socially-acceptable-behaviours-in-the-deaf-community-that-i-want-you-to-know


Address

Unimix House, Platinum Suite, Abbey Road
London
NW107TR

Telephone

+443337007474

Website

https://deafumbrella.mykajabi.com/

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Our Story

London & South East Region (Kent) provider of Sign Language Personnel. If you are looking for reliable cost effective solutions for British Sign Language support staff in and around London and South East Area (Kent) then you have come to the right place. If you are looking for work as a Communication Support Worker or Interpreter and you value a support network and caring employment community; we are your employers. In the current economic climate cost cutting is a fact of life, many clients are looking to gain the maximum from their investment in such services - that is where we can help you. Deaf Umbrella have been providers of specialist support for almost 20 years, we do not work in any other field supplying staff, that is why we are good at what we do. Whether you need to cover sickness, short notice support, maternity cover or support whilst waiting to employ a new member of staff we can help.

🏆 Business of the Year 2019 winners 🏆 Online Business Award winners

by the Royal Borough of Greenwich Business Awards 2019.

- British Sign Language (BSL) Interpreter