Certitude

Certitude We are a leading adult social care provider for people with learning disabilities, autistic people, and people with mental health support needs.

We believe everyone is unique and support people to live the life they want. Certitude is proud of the support it provides to over 1500 people living across London who have learning disabilities and mental health support needs. You can also visit our Treat me Right! page here: https://www.facebook.com/treatmerightcertitude/

However you choose to celebrate this holiday season, we’d like to wish you a Merry Christmas from all at Certitude. We’d...
24/12/2025

However you choose to celebrate this holiday season, we’d like to wish you a Merry Christmas from all at Certitude. We’d also like to say a special thank you to everybody who will be working over the festive period.

22/12/2025

We pride ourselves in encouraging the people we support to pursue their passion or hobbies. In the past we have supported people to do a tandem bike ride, have a friendly kickabout in a Bi-weekly football group to growing their own fruit and veg at our community allotment project.

This couldn’t be done without the support from everyone who fundraises and donates to our many projects. We want 2026 to be a year of personal growth and give more opportunities for everyone to follow their passions!

Support a Certitude Project today: https://certitude.enthuse.com/profile

Meet Christine, one of our     runners. We asked her why she chose to run in aid of Certitude:“I’m a support worker for ...
19/12/2025

Meet Christine, one of our runners.

We asked her why she chose to run in aid of Certitude:

“I’m a support worker for adults of learning disabilities. I understand how stretched the funding is and I've always wanted to run the marathon”

Every penny raised from the runners goes directly to helping support people to develop their passions and interests in one of our community projects.

To find out more about how you can support Christine visit: https://2026tcslondonmarathon.enthuse.com/pf/christine-davey

In  , we actively engage in community networks and have long standing community partnerships and collaborations to deliv...
16/12/2025

In , we actively engage in community networks and have long standing community partnerships and collaborations to deliver our comprehensive community support programme.
“Your dedication to partnership working has strengthened local bonds and helped create a more inclusive, empowered, and united community.” C-Change West London
To read more about our community partnerships you can download the report here https://certitude.london/who-we-are/our-impact/impact-reports/being-local

Some excellent insights from Certitude’s Chief Executive, Aisling Duffy, and Olaide Akintola, one of our Ealing colleagu...
11/12/2025

Some excellent insights from Certitude’s Chief Executive, Aisling Duffy, and Olaide Akintola, one of our Ealing colleagues, both talking about their suggestions to the Casey Commission at a Social Care Future national gathering this year.

The launch of the film and accompanying report ‘Growing a brighter future together’ continue to ensure that the voices of people who draw on support are central to shaping the future of adult social care.

As Vicky says at the start of the film ‘Stop calling us service users, we’re humans at the end of the day’.

We couldn’t agree more. As Aisling mentions in the film, we believe it’s important to be “working alongside people, communities and local voluntary sector organisations to drive change locally”.

Earlier this year we welcomed the Casey Commission team to showcase some of our co-produced community programmes and share how we support people to live fulfilling lives in their communities.

Please take a moment to watch and share the film and follow the conversation.

https://www.youtube.com/watch?v=zfX_QcP_rEc&t=49s

People who attended 's September 2025 gatering in Manchester sharing their suggestions about reforming adult social care

To ensure that we remain a strong and capable organisation, we launched our new Ways of Working Principles, which are co...
10/12/2025

To ensure that we remain a strong and capable organisation, we launched our new Ways of Working Principles, which are coproduced with people we support to ensure that as we grow, we stay focused on making a meaningful difference to the lives of the people and their families.
You can read more in our report https://certitude.london/who-we-are/our-impact/impact-reports/being-local

Certitude has officially welcomed Vibrance’s care and support services to our wider community! Vibrances services are no...
08/12/2025

Certitude has officially welcomed Vibrance’s care and support services to our wider community!

Vibrances services are now part of Certitude, marking an exciting step in strengething our commitment to people and communities across London and now Essex.

👏 We are now supporting more people in more places, helping them live the life they want.
👏 We are delighted to support over 250 additional people, joining our wider Certitude community.
👏 Over 430 skilled and passionate colleagues have joined Certitude, bringing invaluable experience to our shared mission.

We have worked closely with Vibrance to make this transition smooth and supportive. In the coming weeks we look forward to connecting with our new colleagues, the people we support, and their families and carers.

We are incredibly proud to now be working in partnership with local communities across Essex, Redbridge, Newham, Waltham Forest, Haringey, Thurrock, and Merton. Together we can help more people thrive and feel truly connected in their communities.

We believe the best support is shaped by the people who experience it. Kirsty belongs to The Voices Group, part of the H...
08/12/2025

We believe the best support is shaped by the people who experience it. Kirsty belongs to The Voices Group, part of the Hounslow Quality Partnership which gives people and their families a regular opportunity to talk about what matters and make decisions together.

“I like that people have listened to what I’ve said. It means we talk about the decisions that are being made together.” Kirsty, Hounslow Voices member who is supported by Certitude.

If you’re a family member of somebody we support and you’re interested in joining one of our local quality partnerships, please talk to your local Certitude manager.

To read more about our Brilliant Local Support you can download the report here https://certitude.london/who-we-are/our-impact/impact-reports/being-local

This week we launched our latest impact report: ‘Being Local - The impact of our work in Hounslow’ with stories and case...
03/12/2025

This week we launched our latest impact report: ‘Being Local - The impact of our work in Hounslow’ with stories and case studies to show how ‘Being Local’ isn’t just about where we work - it’s about how we work. As Executive Director of Quality and Operations, Emma Main, explains;
“Our ‘Being Local’ approach means we are part of the same communities as the people we support. We make decisions based on local knowledge and know-how, so our support is personal, responsive, and focused on what matters most.”
Click here to download and read the report https://certitude.london/who-we-are/our-impact/impact-reports/being-local

02/12/2025

Want to make new friends or discover a new hobby?

Our team are back with another month of free sessions designed to spark creativity and strengthen community connections.

All sessions are led by one of our amazing facilitators who are ready to support everyone, whether you’re a complete beginner or a seasoned crafter.
Explore our upcoming sessions here: https://certitude.london/events/connect-and-do-programme-december-2025

28/11/2025

Could you be a Shared Lives carer?
Do you want to make a real difference to someone in your community while being paid for your time and support?
We're looking for people in London who can:
• Provide a welcoming home
• Offer genuine support and friendship
• Work openly and honestly
• Have a warm nature and good sense of humour!
If this sounds like you, read our Shared Lives Carer FAQs to understand what’s involved and see if you’re a good fit!

https://certitude.london/what-we-do/shared-lives/shared-lives-carers-faqs

Only one week to go until we publish our report: ‘Being Local’ about the social impact of our work in  . The report incl...
26/11/2025

Only one week to go until we publish our report: ‘Being Local’ about the social impact of our work in .

The report includes examples and stories to show how being deeply embedded as part of local communities ensures that we make a real difference in people’s lives.

Make sure to follow us to see extracts and links to the report as soon as it is published. https://certitude.london/newsletter

Address

31-33 Lumiere Court, 209 Balham High Road
London
SW177BQ

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 5pm

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At Certitude, we believe everyone is unique.

Working together We can only be successful by working alongside people we support, their families, carers and local communities.

Inspired by people We believe in people and their capabilities; everyone has skills, strengths and something to offer.

Continuously improving We are always looking to improve the quality of our support.

Dependable We are reliable; we understand the stability that our support can provide to people and their families.