Poppy's

Poppy's Poppy's takes a fresh approach to funerals, creating a funeral that works for you. B Corporation Certified. Poppy’s takes a fresh approach to funerals.

Instead of following rigid traditions, we listen to what you want and need. Instead of hiding behind closed doors, we’re open about how we care for the living and the dead. We’re by your side every step of the way, creating a funeral that works for you. We're based in Tooting, South London and provide funeral services throughout Greater London. We also regularly help families across the South East and beyond. At Poppy's, we believe in looking after you, the person who's died and the planet in the best way possible. We believe that great care for both the living and the dead can transform your experience. Our team will offer you meaningful choice and transparency, supporting you to make the decisions that are right for you. Respect for the environment is very important to us, with a range of sustainable choices available and a commitment to minimising our own environmental impact. Above all else, we’ll give you honest, straightforward advice and support you every step of the way. You can reach us anytime between 9am and 5pm Monday to Friday (except Thursdays, where we open at 9:30am). Our collections team are available 7 days a week, between 8am and 8pm. If you are calling after 8pm, please leave your name, number and any info you feel we should know. We will call you back in the morning to arrange bringing the person who has died into our care.

Poppy Mardall recently shared her advice for young people experiencing grief in a lovely feature in The Week Junior.Subs...
12/12/2025

Poppy Mardall recently shared her advice for young people experiencing grief in a lovely feature in The Week Junior.

Subscribers can read the full article now, which contains more practical advice, both for young people experiencing grief and for those around them.

Holly is a Client Support Advisor at Poppy’s. Holly’s dad, Lee, died by su***de when she was fourteen. In our latest blo...
11/12/2025

Holly is a Client Support Advisor at Poppy’s. Holly’s dad, Lee, died by su***de when she was fourteen.

In our latest blog, she shares her story and talks about how she relates to her grief - including the unique challenges both of losing a parent, and losing someone by su***de.

You can find a link to the blog article in the comments.

We're grateful to every client who trusts us to take exceptional care of their person, and to help them organise the fun...
10/12/2025

We're grateful to every client who trusts us to take exceptional care of their person, and to help them organise the funeral that is right for them.

If you need us, we're here for you.🧡 Give us a call on 020 3589 4726 within business hours, or visit our website to learn more.

Are you or someone you know considering being a coffin bearer at a funeral?Carrying the coffin can be a very meaningful ...
09/12/2025

Are you or someone you know considering being a coffin bearer at a funeral?

Carrying the coffin can be a very meaningful act for some people, but it’s natural to feel a little nervous, especially if you’ve never done it before.

These simple steps may help you to better understand how being a bearer works. Your funeral director will also guide you through every step on the day, and there’ll be an opportunity to ask any questions.

To watch a full video tutorial, find the link in the first comment below this post. Please share this with anyone you think may find it helpful.

Every year at the end of National Grief Awareness Week, a wave of orange lights up around the country,  to remember thos...
08/12/2025

Every year at the end of National Grief Awareness Week, a wave of orange lights up around the country, to remember those who have died, and those who are grieving.

So here we are, in Poppy’s signature orange, to join in and say - if you are grieving, we are thinking of you.

04/12/2025

Did you know this?

There are no natural burial grounds in London, so if you want to arrange a funeral with a natural burial, you’ll need to travel outside the M25. This may be a consideration if one of your reasons for choosing a natural burial ground is the environmental impact.

That being said, there are always creative ways to minimise a funeral’s impact on the planet - like the family Victoria mentions, who cleverly transported all their funeral guests to the burial ground in one vehicle.

Or, you might make greener choices elsewhere, such as in your choice of flowers or coffin.

There’s no wrong choice - at Poppy’s, what matters to us is helping clients make the choices that are right for them.

To explore more sustainable options, find the full reel in our pinned posts.

The holiday season can be a challenging time of year for people who are grieving.If this is you, here are a few ways you...
03/12/2025

The holiday season can be a challenging time of year for people who are grieving.

If this is you, here are a few ways you can take care of yourself. 🧡

If you feel able to, please share in the comments what you find helpful to navigate grief and bereavement at this time of year.

“I strongly believe there is no such thing as unusual when it comes to wants and needs after someone has died. This is a...
02/12/2025

“I strongly believe there is no such thing as unusual when it comes to wants and needs after someone has died. This is a belief I’m proud the team at Poppy’s continues to share.”

Poppy's founder Poppy Mardall answers twenty questions on her life and her career in the funeral sector with the Funeral Service Journal - FSJ.

Read the full interview in the December issue of the Funeral Service Journal – with thanks to FSJ for permission to share.

We will always speak about your person by using their name - or a chosen name/nickname, if you want to share it with us....
02/12/2025

We will always speak about your person by using their name - or a chosen name/nickname, if you want to share it with us. We know how much it can mean to talk about them as the individual they were and are.🧡

One of the hardest parts of grief is how people tiptoe around the name of the person who’s died. They worry it will upset you, as though saying the name will reopen a wound you’ve somehow managed to close.

But anyone who has lived with grief knows the opposite is true. Their name is already with you, in your thoughts, your memories, your everyday life. What hurts far more is when others pretend that person never existed, as if love and loss can be tucked away.

Grief Awareness Week is a reminder that speaking their name is not something to fear. It’s one of the ways we honour who they were and how much they still mean. And if you’d like to, this space can be one place to do that.

I’ll start by sharing a name of someone I’m remembering this week, and you can follow if you wish:

This week I remember my friend Susanna. Vibrant, loving, funny, original, beautiful and brilliant. We had such s simple and deeply loving friendship. 💔 I never had enough time with her and I’m devastated there is no more time to spend with her. 

So if it feels right, share the name of someone you love who has died in the comments, just their name, or a word or two about who they were. Both are enough.

When we speak their names, here and everyday, something shifts. We feel connected. Seen. And we remember that grief isn’t a sign of weakness but of love that continues.

The focus this year of grief awareness week is ‘growing with grief’ we are more likely to grow if we are met where are at, and you say their name. 

I look forward to reading the names you share.

Love, Julia ❤️ Xx

Sheen neighbours - if you’ve been meaning to join us at a Death Café, now’s your chance.☕ Sheen Death Café📆 Thursday, 4 ...
01/12/2025

Sheen neighbours - if you’ve been meaning to join us at a Death Café, now’s your chance.

☕ Sheen Death Café
📆 Thursday, 4 December, 10.00-11.30
📍 The Hare & Hounds Pub, 214-216 Upper Richmond Rd West, SW14 8AH

Death Cafés are inclusive, informal and friendly opportunities to drink tea and talk about death. You don’t have to have been to a Death Café before to come along.

This Death Café will be hosted by Natalie Charles, a humanist funeral celebrant and experienced facilitator who will guide an open conversation over a cuppa. There’s no agenda, and we'll supply the biscuits!

You don't have to book to attend, you can just show up, but if you'd like to register your interest or learn more, you can do so using the link in the first comment.

Elena appointed Poppy’s for her mother Angela’s funeral. A couple of months later, her brother Philip also died, and she...
28/11/2025

Elena appointed Poppy’s for her mother Angela’s funeral. A couple of months later, her brother Philip also died, and she chose Poppy’s again.

On our blog, Elena tells us about these beloved members of her family, shares a little about the choices she made for their funerals, and offers some advice for anyone considering a family-led funeral service.

Thank you to Elena for sharing her story with us.

We talked to Elena about organising two very different funerals for her mum and brother with Poppy’s.

27/11/2025

There’s a lot to think about when it comes to choosing a more sustainable funeral. In this video, Victoria talks you through some of the more earth-friendly options, including choices of coffin, how you source your flowers and choosing between burial and cremation.

If you have more questions for our team, pop them in the comments, or send them to us via direct message.

NB: we can’t reply to each question individually, but if you do need to talk to us about planning a funeral, either now or in the future, you can call Poppy’s on 020 3589 4726 Monday to Friday 9am-5pm (except Thursdays, when we open at 9:30am).

Address

The Gatehouse, Lambeth Cemetery, Blackshaw Road
London
SW170BY

Opening Hours

Monday 8am - 8pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 8pm
Sunday 8am - 8pm

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