Practice Index

Practice Index The UK’s leading provider of compliance, training and software to GP practices. Join over 15,000 m Support
To provide support during changes to the profession.

Practice Index supports GP Practice Managers at surgeries throughout the UK. We aim to:

Unite
To unite the profession and strengthen their voice during key changes within the NHS. Encourage good practice
To encourage networking and the sharing of best practice in order to raise standards. Influence policy
To provide a platform for practice managers to unite and influence policy.

Signed Documents is now available as part of the Compliance Package in the Practice Index HUB. Book a demo to see how yo...
08/04/2026

Signed Documents is now available as part of the Compliance Package in the Practice Index HUB.

Book a demo to see how you can store, retain and monitor your signed documents in one secure location https://bit.ly/4sYAZGD

On International Transgender Day of Visibility, we are sharing this informative blog from The Institute of General Pract...
31/03/2026

On International Transgender Day of Visibility, we are sharing this informative blog from The Institute of General Practice Management LGBTQA+ representative Jonathan.


International Transgender Day of Visibility is often referred to simply as Trans Day of Visibility (TDOV). It was founded on 31st March 2009 by US-based transgender activist Rachel Crandall, and is an annual event dedicated to celebrating transgender people. It’s primarily a day to embrace diversi...

GP practices will soon be expected to formally record how they handle clinically urgent patient requests, as part of new...
30/03/2026

GP practices will soon be expected to formally record how they handle clinically urgent patient requests, as part of new contractual requirements coming into force from April.

So, how will this work in practice?

GP practices will soon be expected to formally record how they handle clinically urgent patient requests, as part of new contractual requirements coming into force from April. Under the 2026/27 GP contract updates, practices must ensure that all clinically urgent requests are dealt with on the same....

Start your week with a better way to manage your HR, learning, finance, compliance and rotas - all in one place!  Book a...
23/03/2026

Start your week with a better way to manage your HR, learning, finance, compliance and rotas - all in one place!

Book a demo here https://bit.ly/4bGBmOW

From 1st April, unpaid parental leave will become a day-one right for new or short-serving employees.What is parental le...
20/03/2026

From 1st April, unpaid parental leave will become a day-one right for new or short-serving employees.

What is parental leave, and how might this impact your practice?

If you’re a close follower of Practice Index blogs, you might remember this last one where I explained about upcoming employment law changes connected to the Employment Rights Act 2025. One upcoming change, which doesn’t generally hit the headlines despite coming into force on 1st April, is the ...

What are we expecting from QOF in the 2026/27 contract? What do you need to know as we approach April 1st? Delve into th...
16/03/2026

What are we expecting from QOF in the 2026/27 contract? What do you need to know as we approach April 1st?

Delve into the changes in this useful blog.

The previous weeks’ blogs have looked at Practice Managers’ responses to the 26/27 GP contract as well as those from organisations such as the IGPM, the BMA and AISMA. Hanging on by its fingertips for another year and sitting quietly in the corner is the QoF. I started my general practice career...

We're committed to development, and your feedback helps us shape the future of the Practice Index HUB.Discover the lates...
16/03/2026

We're committed to development, and your feedback helps us shape the future of the Practice Index HUB.

Discover the latest features designed to help your practice. Book a demo today! https://bit.ly/418HfPQ

NEW! Manage PGDs with Signed Documents in the Practice Index HUB.See more in this short video, or book a demo here https...
13/03/2026

NEW! Manage PGDs with Signed Documents in the Practice Index HUB.

See more in this short video, or book a demo here https://bit.ly/3NANh8L

https://hub.practiceindex.co.uk/Managing multiple signatures for important documents at your practice can be time consuming. With the new Signed Documents fe...

HR Clinic: Managing Grievances - Tuesday 17th March at 12pmWorking in a pressured environment and small teams, it’s inev...
11/03/2026

HR Clinic: Managing Grievances - Tuesday 17th March at 12pm

Working in a pressured environment and small teams, it’s inevitable that at some stage, you’ll be faced with someone who is unhappy and wants to make a complaint.

So, how do you, as a manager, deal with grievances? Should it be informal, or should it be formal? Does it link in with other HR policies you have in place?

Book your place on this helpful and insightful webinar here. https://bit.ly/4lt4AFw

How do key stakeholder organisations across primary care view the changes to the 2026/27 contract, and the impact on gen...
09/03/2026

How do key stakeholder organisations across primary care view the changes to the 2026/27 contract, and the impact on general practice?

Last week, we looked at the 2026/27 GP contract through the eyes of Practice Managers, sharing early reactions from those responsible for turning policy into day-to-day delivery. You can read that article here. That piece focused on the practical reality of implementing the contract at practice leve...

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We are the UK's leading provider of support and services to GP Practice Managers. Join over 14,000 members and start improving your practice today.