Luton and Dunstable University Hospital

Luton and Dunstable University Hospital Luton and Dunstable University Hospital is part of Bedfordshire Hospitals NHS Foundation Trust. Frequently Asked Questions

1. How is the site managed?

This is the official page for Luton and Dunstable University Hospital. You can also visit our website at www.bedfordshirehospitals.nhs.uk

Please note that this site is not monitored 24 hours a day and that cannot be used to give medical advice. In a medical emergency you should dial 999 and for non-urgent medical advice you should dial 111. This site does not have a dedicated team to service the enquiries made through it. The staff who post the responses are doing so in addition to their main roles.


2. What can I post on the site? Please remember that Facebook is a public forum and is not the appropriate place for us to discuss specific cases or complaints. In such cases we may message you directly to inform you on how best to resolve your issue. Whilst we encourage healthy debate and appreciate that our users will have opinions on current events, we ask everyone to remember that this site has a large and diverse user base, so please be respectful when making your comments. Our Patient Advice and Liaison Service (PALS) is our dedicated department that deals with these enquiries and can be contacted via email at PALS@ldh.nhs.uk


3. What is your deletion policy? Bedfordshire Hospitals NHS Foundation Trust will remove any comments that are considered to be:

- Offensive
- Abusive
- Threatening
- Deliberately insensitive or inflammatory
- Contain links

We may remove posts that have no connection to the Trust as this site is for local healthcare information. It is inappropriate for us to comment on or host debates about actions being undertaken by other Trusts, other professional bodies or other countries. Where possible we will try to inform a user that their post has been deleted and offer an explanation as to why. However, as this site is not run by a dedicated team, we may not always be able to do this.


4. Why do you mention the names of some patients? Patients that we name in our articles and posts have agreed and signed to do so. Each patient fills out a consent form which must be signed by them and authorised by a responsible clinician if appropriate.


5. How can I contact you if I don’t want to post my questions on here? You can contact the communications team via email at Communications@bedsft.nhs.uk. Again please note that emails are not monitored 24 hours a day cannot be used to give medical advice. Alternatively, you can contact our PALS team (patient advice and liaison service) via email at PALS@ldh.nhs.uk.


6. Key information and advice

You can find out more about our hospital at www.bedfordshirehospitals.nhs.uk

Terms

Posts which do not comply with our Facebook terms or are offensive, discriminatory or accusatory will be deleted immediately. Bedfordshire Hospitals is not responsible for content posted up by members of the public or external companies. Our acceptance of their profile is not an endorsement of the content.

We’d like to wish a happy   to all our patients, staff and members celebrating!St Patrick’s Day (Feast of Saint Patrick)...
17/03/2026

We’d like to wish a happy to all our patients, staff and members celebrating!

St Patrick’s Day (Feast of Saint Patrick) is a religious and cultural holiday that commemorates St Patrick, the patron saint of Ireland.

Meet mother and daughter Paula and Aimee who both work at the L&D.Paula, Urology Nurse Practitioner, said: “My daughter ...
15/03/2026

Meet mother and daughter Paula and Aimee who both work at the L&D.

Paula, Urology Nurse Practitioner, said: “My daughter Aimee works as the Enhanced Recovery Senior Sister and our relationship is often strengthened by our shared passion for nursing.

“We have shared values with regard to empathy and resilience for the challenges of healthcare. We benefit from a bond that allows us to learn from each other’s clinical experience.

“Anyone who knows us from our combined 40 years of nursing at the L&D would know that we speak up for what we believe is in the best interest of our patients.”

This photo was taken as part of a calendar for Bedfordshire Hospitals NHS Charity based on family connections within the Trust.

Wishing a very happy   to everyone who is celebrating today!Meet mother and son Sarah-Jane and Joe, who both work at Bed...
15/03/2026

Wishing a very happy to everyone who is celebrating today!

Meet mother and son Sarah-Jane and Joe, who both work at Bedfordshire Hospitals.

Sarah-Jane, Organisational Resilience Manager, said: “For the past 10 years, I've had the privilege of serving Bedfordshire Hospitals. Within my role, I have been supporting our teams to ensure our hospitals continue to care for our community through every challenge.

“What makes it even more special is sharing this journey with my son, Joe. For the last four years, he has worked alongside incredible colleagues as an IT Systems Administrator, playing an important role in keeping our systems running and supporting patient care behind the scenes.

“Being a mother is my greatest achievement and I couldn't be prouder, not only as a colleague, but most importantly, as a mum.”

We are also thinking of those who may find today difficult.

To close our   celebrations, meet Lina, a Forget-Me-Not Volunteer and student studying Psychology and Criminology:“It’s ...
14/03/2026

To close our celebrations, meet Lina, a Forget-Me-Not Volunteer and student studying Psychology and Criminology:

“It’s great to be able to relate to the female patients I interact with at the hospital. It’s lovely to find similar interests and connections. It’s a real privilege hear their wisdom and listen to their experiences.

“International Women’s Day is important for remembering how important women are, and championing their incredible role in society. It’s also so inspiring to learn about the achievements of other women around the world.

“To anyone seeing this, keep going! Don’t give up on your dreams, and take the time to listen to the stories of your elders. There is so much to learn from them. Let their stories inspire you.”

This week marks  , highlighting those who work behind-the-scenes contributing to diagnostics, innovation, and patient ca...
13/03/2026

This week marks , highlighting those who work behind-the-scenes contributing to diagnostics, innovation, and patient care. Today we hear from Dr Kaur, a Consultant Haematologist at the L&D:

“My dad was a GP, and together with my ability in the sciences, this inspired me from a young age to become a doctor. I have now worked for the NHS for over 20 years!

“Being a Haematologist means not just managing patients clinically, but also being involved in diagnostics. To review a sample under a microscope, or interpret molecular diagnostics prior to meeting the patient, and to merge both the clinical and laboratory sciences, makes it the most interesting of the medical specialities (in my biased opinion).

“In recent years, we have seen many new treatments emerging. With the use of molecular diagnostics, we can detect diseases at the cellular level, allowing for early treatment. Bleeding disorders such as Haemophilia have seen major advances, so that many of our patients are cured, or are living free from significant symptoms.

“I really enjoy teaching new team members, chemotherapy nurses, and doctors as part of the Trust’s education programme. It makes me proud is seeing so many of our resident doctors choosing to pursue a career in Haematology due to their experience within our department.”

Nisha, Consultant Paediatrician at the L&D, shares her powerful message for  :“  reminds us that equality grows when we ...
13/03/2026

Nisha, Consultant Paediatrician at the L&D, shares her powerful message for :

“ reminds us that equality grows when we support others as we progress in our own career.

“As an Asian woman who came to the UK as a refugee from Uganda, I know how powerful support, opportunity and encouragement can be. My journey in the NHS has been shaped by many people who helped with gentle nudges, time, knowledge and their belief in me. I hope that in my various roles I have helped others through my own experience.

“Stories and experience can be exceptionally powerful. When we share these we empower and motivate others. All our staff and patients are on a journey, and with an inclusive approach we can be a positive part of those journeys.”

“Giving back through mentoring, advocacy and creating opportunities for others is how we all continue our individual legacy. When we share our experiences and empower others, we build a stronger, more inclusive NHS.”

It’s  .Ovarian cancer treatment can affect fertility, but it's possible to have a healthy baby if the cancer is treated ...
13/03/2026

It’s .

Ovarian cancer treatment can affect fertility, but it's possible to have a healthy baby if the cancer is treated early and monitored closely. The NHS can provide information about ovarian cancer and pregnancy, including treatment options and fertility preservation.

Know the symptoms of ovarian cancer. Symptoms include frequently (roughly 12 or more times a month) having:
• a swollen tummy or feeling bloated
• pain or tenderness in your tummy or the area between your hips (pelvic pain)
• no appetite or feeling full quickly after eating
• an urgent need to p*e or needing to p*e more often

Other symptoms of ovarian cancer can include indigestion, constipation or diarrhoea, back pain, feeling tired all the time, losing weight without trying and unusual bleeding from the va**na, including between periods, heavier periods or after the menopause.

Consultants Mr Jose and Ms Akbar, said: “If you are experiencing any of the above symptoms, please contact your GP. If needed, they will make a referral to Bedfordshire Hospitals so we can investigate further.

“It's important to get any symptoms of ovarian cancer checked as soon as possible. Finding it early can mean it's more treatable.”

For more information, visit www.nhs.uk/conditions/ovarian-cancer/

Today was a truly special day for our paediatric oncology patients, their families and paediatric staff as we were joine...
12/03/2026

Today was a truly special day for our paediatric oncology patients, their families and paediatric staff as we were joined by Brit Award winner, Myles Smith.

A heartfelt thank you to Myles for taking the time to visit his hometown hospital and perform for our patients. His music brought smiles, comfort, and a sense of joy to so many people who are going through incredibly challenging times.

Abbi Flint, Health Play Specialist - Oncology and Surgical Play Lead said: "It was an honour to have Myles visit the ward today and spend time meeting some of our patients. Being in a hospital environment can be a frightening and daunting experience for many children, but visits like today’s provide a welcome distraction and help to uplift patients during their stay, supporting children both emotionally and psychologically.

“One of our patients shared that Myles’ song Stargazing was something they regularly listened to during treatment. This highlights how powerful music can be as a source of comfort and distraction for many of our patients."

Today is  .Senior Sister in Urology, Paula, shares some tips on keeping these amazing organs in good shape, and what to ...
12/03/2026

Today is .

Senior Sister in Urology, Paula, shares some tips on keeping these amazing organs in good shape, and what to do if you are concerned:

“Our kidneys filter waste from the blood, balance fluids and electrolytes, regulate blood pressure, and help produce new red blood cells.

“Healthy lifestyle habits like eating a healthy diet, staying hydrated, regularly exercising, and attending screenings can help prevent many kidneys problems and slow the progression of kidney disease.

“A good rule of thumb is ‘blood in the p*e, see the GP’. Blood in the urine can be an indication of serious conditions like cancer, kidney disease, or severe infection, and should not be ignored.”

Meet Alica, our Business Manager for Redevelopment & Strategic Planning as part of  .“The Trust Redevelopment team, and ...
12/03/2026

Meet Alica, our Business Manager for Redevelopment & Strategic Planning as part of .

“The Trust Redevelopment team, and the organisations who assist the Trust in our construction projects, have a sizable number of female colleagues in various roles. Working with a varied team is fantastic because it gives you a wider perspective and a wealth of expertise and knowledge that you can carry forward. Women are respected for the work they do and have great opportunities to grow their careers.

“ is significant as it honours women from all walks of life, working across many different industries, including those once perceived as male dominated. This promotes employment prospects for future generations, which can already be seen in the growing number of women starting construction apprenticeships.”

For  , Clinical Director Dr Angel and our Dementia team share how we can all SPOT and SORT in delirium care:"Delirium is...
11/03/2026

For , Clinical Director Dr Angel and our Dementia team share how we can all SPOT and SORT in delirium care:

"Delirium is common, serious, and often preventable, but it continues to go unrecognised or underreported. In 2024–2025, our hospitals diagnosed 1,320 patients with delirium, and want to help everyone recognise this condition to allow for faster, effective treatment. This year’s focus is simple:

"SPOT IT – Notice changes in behaviour: sudden confusion, agitation or withdrawal, changes in alertness or disorganised thinking.

"SORT IT – Act quickly to find and treat the cause:
• P – Pain
• I – Infection
• N – Nutrition
• C – Constipation
• H – Hydration
• M – Medication
• E – Environment

"It can happen fast. It can be serious. It can be prevented and treated, if recognised early."

Address

Lewsey Road
Luton
LU40DZ

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