Luton and Dunstable University Hospital

Luton and Dunstable University Hospital Luton and Dunstable University Hospital is part of Bedfordshire Hospitals NHS Foundation Trust. Frequently Asked Questions

1. How is the site managed?

This is the official page for Luton and Dunstable University Hospital. You can also visit our website at www.bedfordshirehospitals.nhs.uk

Please note that this site is not monitored 24 hours a day and that cannot be used to give medical advice. In a medical emergency you should dial 999 and for non-urgent medical advice you should dial 111. This site does not have a dedicated team to service the enquiries made through it. The staff who post the responses are doing so in addition to their main roles.


2. What can I post on the site? Please remember that Facebook is a public forum and is not the appropriate place for us to discuss specific cases or complaints. In such cases we may message you directly to inform you on how best to resolve your issue. Whilst we encourage healthy debate and appreciate that our users will have opinions on current events, we ask everyone to remember that this site has a large and diverse user base, so please be respectful when making your comments. Our Patient Advice and Liaison Service (PALS) is our dedicated department that deals with these enquiries and can be contacted via email at PALS@ldh.nhs.uk


3. What is your deletion policy? Bedfordshire Hospitals NHS Foundation Trust will remove any comments that are considered to be:

- Offensive
- Abusive
- Threatening
- Deliberately insensitive or inflammatory
- Contain links

We may remove posts that have no connection to the Trust as this site is for local healthcare information. It is inappropriate for us to comment on or host debates about actions being undertaken by other Trusts, other professional bodies or other countries. Where possible we will try to inform a user that their post has been deleted and offer an explanation as to why. However, as this site is not run by a dedicated team, we may not always be able to do this.


4. Why do you mention the names of some patients? Patients that we name in our articles and posts have agreed and signed to do so. Each patient fills out a consent form which must be signed by them and authorised by a responsible clinician if appropriate.


5. How can I contact you if I don’t want to post my questions on here? You can contact the communications team via email at Communications@bedsft.nhs.uk. Again please note that emails are not monitored 24 hours a day cannot be used to give medical advice. Alternatively, you can contact our PALS team (patient advice and liaison service) via email at PALS@ldh.nhs.uk.


6. Key information and advice

You can find out more about our hospital at www.bedfordshirehospitals.nhs.uk

Terms

Posts which do not comply with our Facebook terms or are offensive, discriminatory or accusatory will be deleted immediately. Bedfordshire Hospitals is not responsible for content posted up by members of the public or external companies. Our acceptance of their profile is not an endorsement of the content.

This Advanced Practice Celebration Week, Selva Loganathan, Trust Strategic Lead for Advanced Practice, said: “We'd like ...
14/11/2025

This Advanced Practice Celebration Week, Selva Loganathan, Trust Strategic Lead for Advanced Practice, said: “We'd like to take this opportunity to thank all the Advanced Practitioners working across various specialities at both sites for their expertise, dedication, compassion and unwavering commitment in delivering high-quality care to our patients across diverse healthcare settings.

“The value Advanced Clinical Practitioners (ACPs) bring to the team cannot be underestimated. They make significant contributions to clinical care, education, research, quality and safety improvements, and patient satisfaction on a daily basis. Their contributions are vital in reshaping healthcare delivery, improving access to care and driving innovation in clinical practice for the NHS in the short and long-term future.”

Our resident doctors are taking strike action from today, until 19 November. During this time our Emergency Departments ...
14/11/2025

Our resident doctors are taking strike action from today, until 19 November. During this time our Emergency Departments will prioritise urgent and life-threatening emergencies only.

If you attend for a minor health issue you will be redirected to alternative health care services. Please use 111 online as the first port of call for health needs. https://111.nhs.uk/

We are delighted to announce the arrival of the first baby born in the brand new Cedar Wing at the Luton and Dunstable U...
13/11/2025

We are delighted to announce the arrival of the first baby born in the brand new Cedar Wing at the Luton and Dunstable University Hospital.

Baby boy Leo was born on 11 November!

Mum Malgorzata said: “It was an incredible experience to be the first to give birth in the new unit. The facilities are absolutely fantastic, and the team have looked after me and my baby so well. I’m very grateful for the care and support of Midwife Victoria, Midwife Kerry, and the overall team.”

Read the full story: www.bedfordshirehospitals.nhs.uk/news/celebrating-the-first-baby-born-in-cedar-wing-at-the-luton-and-dunstable-university-hospital/

Mary Jane is a Paediatric Advanced Clinical Practitioner (ACP) Trainee and has worked at Bedfordshire Hospitals for 23 y...
13/11/2025

Mary Jane is a Paediatric Advanced Clinical Practitioner (ACP) Trainee and has worked at Bedfordshire Hospitals for 23 years.

“What I truly enjoy about being a paediatric ACP trainee is witnessing the positive impact I have on my patients and their families. It is also uplifting to see a patient recover, especially after discussing their case with senior clinicians and having my plan and impressions recognised.

“Working with the team highlights the importance of teamwork in achieving excellent outcomes for our patients. It reminds me of why I am in this field and motivates me to deliver the best possible care for my patients.”

We are delighted to be welcoming patients, service users and their families to our brand new Neonatal Intensive Care Uni...
12/11/2025

We are delighted to be welcoming patients, service users and their families to our brand new Neonatal Intensive Care Unit (NICU) and maternity facilities within the newly built Oak Wing and Cedar Wing.

On the ground floor of Oak Wing is maternity reception, maternity triage, maternity Day Assessment Unit (DAU), a charity retail unit and vending machines.

On the first floor is Daisy Ward (Postnatal) and on the second floor is Willow Ward (Antenatal) and the neonatal unit reception.

In Cedar Wing, delivery suite and the Snowdrop bereavement suite and garden are located on the ground floor.

The enhanced NICU, including transitional care, is situated on the second floor, there are milk expressing rooms, parent rooming-in rooms and a dedicated bereavement suite. On the first floor there is an outside balcony for use of NICU parents.

Oak Wing also offers beautiful outdoor spaces, including a tranquillity garden for pregnant women/birthing people and a dedicated staff garden, providing peaceful areas for reflection and wellbeing amongst nature.

It’s been many years of waiting to see these services move into a modern environment with the very best facilities and the teams are excited to continue providing expert care within this state of the art building.

Access to maternity and neonatal services is through the light blue entrance, titled ‘Oak Wing’ as you enter the site via Calnwood Road, opposite the social club.

Maternity drop-off is situated outside the Oak Wing entrance.

Read the story on our website: www.bedfordshirehospitals.nhs.uk/news/new-neonatal-unit-and-maternity-facilities-open-at-luton-and-dunstable-university-hospital/

Andrea is the Lead Frailty Advanced Clinical Practitioner (ACP) at the L&D.“I enjoy the challenge and autonomy that adva...
12/11/2025

Andrea is the Lead Frailty Advanced Clinical Practitioner (ACP) at the L&D.

“I enjoy the challenge and autonomy that advanced practice provides every day. It is a constant learning cycle. I have been in many managerial roles previously, but for me, the clinical patient focused roles are why I went into nursing. I love looking after the elderly patients as that itself presents more challenges in terms of polypharmacy and multiple co-morbidities.

“The frailty ACP role involves multi-disciplinary working with many other health professionals in both the acute trust and community. This strong working bond with all domains of both primary and secondary care is very beneficial in making patient centred care plans for individuals.”

For , we encourage patients, visitors, and staff (who can do so safely) to take part in the national two-minute silence...
11/11/2025

For , we encourage patients, visitors, and staff (who can do so safely) to take part in the national two-minute silence at 11am.

We remember the commitments and contributions of the Armed Forces and those affected in our community, and thank those who have sacrificed. If you’re finding life difficult after leaving the UK Armed Forces, and live in England, Op COURAGE will help you get the right type of specialist care. Op COURAGE is a mental health and wellbeing service developed by veterans, for veterans.

This week, we are marking Advanced Practice Celebration Week – a chance to appreciate the hard work and dedication of Ad...
10/11/2025

This week, we are marking Advanced Practice Celebration Week – a chance to appreciate the hard work and dedication of Advanced Practitioners, as well as raising awareness about their roles.

Louise Molson, Associate Director of Nursing for Professional Development, said: “We are proud of our ongoing commitment to developing our advanced practice workforce. Over the past decade, we have made meaningful strides in embedding advanced practice roles across the Trust. What began in paediatrics has grown into a diverse and dynamic workforce that now includes advanced practitioners in nursing, midwifery, allied health professions, and pharmacy - demonstrating the breadth, adaptability, and impact of these roles.

“This growth has been driven by the dedication of our clinicians and the advanced practitioners themselves, whose commitment to excellence continues to shape the future of care delivery.”

On , we pay tribute to all those who lost their lives for the cause of freedom and peace, and reflect on the sacrifices...
09/11/2025

On , we pay tribute to all those who lost their lives for the cause of freedom and peace, and reflect on the sacrifices made by veterans, reservists and their families, both past and present.

If you’re finding life difficult after leaving the UK Armed Forces, and live in England, Op COURAGE will help you get the right type of specialist care. Op COURAGE is a mental health and wellbeing service developed by veterans, for veterans.

Throughout the week, the Trust has celebrated and the theme ‘We can all help make medicines safer’. The Medicines Safe...
08/11/2025

Throughout the week, the Trust has celebrated and the theme ‘We can all help make medicines safer’.

The Medicines Safety Team coordinated a programme of ward visits, staff engagement events, and educational sessions, engaging ward teams and pharmacy staff across key clinical areas, including the Emergency Department, Paediatrics, Maternity, and Inpatient wards.

Thank you to all staff that participated in open discussions about managing side effects, documenting adverse reactions, and supporting patients in safe self-medication practices.

The Endoscopy department at the L&D is committed to providing the highest standards of patient care. To help achieve thi...
08/11/2025

The Endoscopy department at the L&D is committed to providing the highest standards of patient care. To help achieve this, we value your feedback and invite you to join our patient focus group on Friday 28 November 11am -13:30pm at The Peter Newton Pavilion, LU5 4JU.

Lunch and refreshments will be provided with free parking available.

If you have previously used the Endoscopy service and would like to attend please email endoscopypatientfocusgroup.luton@bedsft.nhs.uk with your name and contact number and a member of the team will be in contact with you prior to the event.

Address

Lewsey Road
Luton
LU40DZ

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