Wycliffe Medical Practice - Lutterworth

29/10/2025

Dear all
As you may recall, Smart Triage will soon become the main way to book medical appointments and make admin requests. We plan to start using it from Monday, 3rd November 2025, and it will be available through our Practice Website.

When you report a medical issue, Smart Triage will ask a series of questions about your problem. Smart Triage doesn’t know your medical history, but will ask relevant questions to guide you to the right care.

Depending on your problem, and appointment availability, you’ll either be able to book an appointment directly or send your answers for practice review. Remember, if you don’t have online access, our phone lines will be available as normal.

You can find further information on our website.

Please remember, you need an email address on your medical record to use the system. You can update your details via the NHS app, through our website or by emailing

Wycliffe.Medicalpractice@nhs.net

We look forward to making it faster and easier for you to access care.

27/10/2025

Patient Services Adviser
Hours: 25 Hours (Part time)

We are looking for an additional Patients Services Adviser for a fixed term contact with the potential view to continue. We open 7:45am - 6:45pm each weekday. You will be required to work shifts that start or end at the above times. You must have experience in a customer care environment, ideally medical and have energy, enthusiasm and be self-motivated with excellent communication skills.

Practice Profile
We have modern, purpose built, premises in the South Leicestershire town of Lutterworth and a growing list size of 10850 patients and pride ourselves on providing a friendly, patient centred service.
· 10,850 patient list size
· SystmOne
· The GP team includes 4 partners and 5 Salaried GPs
· Our partners have varied interests and include an LPT board member.
· We also have a large team of clinical staff including 1 ANP, 4 Nurses, 2 HCAs and 2 Mental Health Practitioners.
· Experienced reception and administrational team.
· GP registrar training
· Medical Students (1st 3rd and 5th years)
· PCN Pharmacist Support
· High QOF achievement and Prevalence
· Opportunities to develop skills
· We are also part of a strong South Blaby and Lutterworth PCN.

We are advertising this role on the NHS Jobs website but also welcome direct application by covering letter and CV to:
Katherine Churcher/ Kay Hill
Practice Manager
Wycliffe Medical Practice
Gilmorton Road
Lutterworth
Leicestershire
LE17 4EB

The Closing Date: 24th November 2025

For an informal chat about this position, please call on 01455 553531. You can also find out more about us on our website www.wycliffemedicalpractice.nhs.uk

We look forward to hearing from you.

To provide high quality, caring and professional healthcare services, that are accessible to all, and inspire confidence in our patients and local community. What is Smart Triage? Patient Q&

20/10/2025

29/09/2025

Access to Appointments:

We have listened to patient feedback and recognise that access to appointments, including online booking is important to you. With the ever-growing demand within the NHS, we are continuously looking at ways we can increase capacity. To achieve this, and ensure patients are receiving the best possible care, we have opted to use the Rapid Health Triage tool which will allow us to maximise availability, and ensure patients are seeing the right clinician in the appropriate time frame. We will be coming out with more detailed information over the next few weeks, however, in the meantime, please ensure that all your contact details are up to date with the Practice including and most importantly your email address if you have one.