03/12/2025
Hey lovely people.
I need to gently remind everyone about my cancellation policy. This is my only income and it keeps a roof over my head while I run the wildlife rescue for free, so every appointment matters.
If an appointment is missed or cancelled without at least 24 hours notice, the full fee is due. When a space is left empty at the last minute, I cannot refill it and another client is left waiting for support they needed sooner.
A few key points from my terms:
• All bookings require at least 24 hours notice to cancel or move.
• Missed sessions are payable in full.
• All terms are clearly written here:
https://www.sandycristel.com/terms/
Thank you for respecting my time. It allows me to keep doing what I love, both here and at the rescue. 🤗