03/01/2026
Meet Helen Jordan – Ear Technician (Elland & Sowerby Bridge)
For the past six years, Helen Jordan has been a familiar, friendly face at Hearing Check — known for her calm manner, gentle approach and the strong rapport she builds with clients who return to her year after year.
As an experienced Ear Technician, Helen specialises in safe, effective wax removal, offering the kind of almost-instant relief that can transform someone’s hearing — and often their confidence — in just one appointment.
“It’s incredibly satisfying,” she says. “When someone has been struggling with blocked ears or hearing problems, being able to help them hear clearly again feels wonderful.”
A career built on helping people
Before joining Hearing Check, Helen spent 20 years as an Occupational Therapist working in stroke rehabilitation, supporting people through some of the most challenging moments of their lives. That background shaped her approach today: patient-centred, thoughtful, and always respectful of each person’s individual needs.
“I’ve learned that we’re all different,” she explains. “Some clients feel extremely nervous every time, others breeze through without a worry. You have to respect those differences and adapt.”
Helping nervous patients feel at ease
Helen’s gentle, step-by-step style helps patients feel safe, reassured and never rushed.
“I talk them through the whole process so nothing feels unexpected,” she says. “And if someone needs to take their time or prefers to come back for a second appointment, that’s absolutely fine.”
Her message on hearing health
If there’s one thing Helen wishes everyone knew, it’s this: “Please, please don’t ignore hearing loss, pain or wax build-up — do something about it!”
Early action can make all the difference, and Helen sees every day how much easier life becomes when people seek support sooner.
What she finds most rewarding
For Helen, the highlight of her work is simple: “The end result — clear ears and satisfied clients.”
Seeing someone leave happier, more comfortable and hearing clearly again is why she does what she does.
Life outside the clinic
Away from work, Helen loves swimming and long walks with her Bedlington Whippet. She’s also a keen cook — and an adventurous one at that. Many colleagues are surprised to learn she has taken on wild swimming spots in Burnsall and Staintondale, as well as lidos in Helmsley, Penzance and Jubilee Park.
Words she lives by
Helen holds onto two pieces of advice that say everything about her outlook on life:
“Never go to bed on an argument.”
“Spend money on a good pair of shoes and a good mattress — you spend a long time in both!”
Compassionate, steady and highly experienced, Helen brings warmth and reassurance to every appointment — and is a vital part of the Hearing Check team in Elland and Sowerby Bridge.
