BIS Services

BIS Services Our services are designed to support individuals living with traumatic or acquired brain injuries and neurological illness.

🌟Meet Mike, our Talent Acquisition and Commercial Development Manager🌟🎓Mike joined BIS Services in 2021, bringing extens...
07/11/2025

🌟Meet Mike, our Talent Acquisition and Commercial Development Manager🌟

🎓Mike joined BIS Services in 2021, bringing extensive experience from a career spanning events, sales, and marketing across industries including publishing, film, energy, finance, and literature.

🤝He leads outbound recruitment and events, building relationships with partner universities and psychology faculties to promote careers in cognitive rehabilitation and attract new talent to the field. Mike also represents BIS at careers fairs nationwide, manages recruitment campaigns, conducts interviews for new talent, and coordinates partner content and media contributions with The NR Times. Mark is extremely dedicated to finding the best talent support our clients.

Outside of work, Mike is a passionate rugby fan, film enthusiast, and devoted father of two girls.

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On Tuesday we attended The Restful Rehabilitation Conference, held by Lime Solicitors in Birmingham, which focused on ...
06/11/2025

On Tuesday we attended The Restful Rehabilitation Conference, held by Lime Solicitors in Birmingham, which focused on the importance of sleep after trauma.💤

It was a fantastic afternoon of inspiring talks and discussion about the importance of rest, sleep hygiene and its significance in the recovery and rehabilitation process.

We know how integral sleep and fatigue management is in brain injury recovery, so it was great to have the opportunity to exchange ideas with other professionals about how we can prioritise rest and promote sustainable recovery for our clients.

Thank you to all the inspiring speakers for their insights and guidance, and to Lime solicitors & sponsors for hosting such an engaging event!

For many living with brain injuries, Bonfire Night can bring unexpected challenges such as fatigue, sensory overload an...
05/11/2025

For many living with brain injuries, Bonfire Night can bring unexpected challenges such as fatigue, sensory overload and anxiety. What feels like a few minutes of fun can take days to recover from.

This Bonfire Night, let’s remember to look out for our friends, neighbours, colleagues, and loved ones who may need calm rather than celebration. Here are a few ways you can make your celebrations more accessible and brain injury friendly.

Happy celebrating!🔥🎆

It's 🧠🔬Pathology provides the blueprint for understanding the behavioural, cognitive, and emotional changes after brai...
04/11/2025

It's 🧠🔬

Pathology provides the blueprint for understanding the behavioural, cognitive, and emotional changes after brain injury.

Every tailored strategy we use in neurorehabilitation is grounded in what pathology has helped to reveal to us about brain function. During national pathology week, we are celebrating the science that gives us insight into the brain and the people who turn that knowledge into strategies for recovery💪

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Fantastic Day of learning and networking at the Time For Change Summit in Manchester today!It was great to get together...
03/11/2025

Fantastic Day of learning and networking at the Time For Change Summit in Manchester today!

It was great to get together with other experts, professionals, leaders and advocates who share the same dedication: Improving support and outcomes for those affected by brain injury, and working towards a brighter future for .

Our team had a busy day manning our exhibition stand, sharing BIS Services approach to and how we expertly support individuals to rebuild independence and quality of life after brain injury. Thank you to all who who came to chat to us - it was brilliant to meet new faces and catch up with familiar ones!

Thank you to all the speakers, panellists and exhibitors for sharing their fascinating insights, and to UKABIF and sponsors for putting on such a successful event.🌟

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🌟 Meet Caroline, BIS Research Lead and Senior Cognitive Rehabilitation Assistant🌟🎓Caroline holds a BSocSci in Psychology...
31/10/2025

🌟 Meet Caroline, BIS Research Lead and Senior Cognitive Rehabilitation Assistant🌟

🎓Caroline holds a BSocSci in Psychology from the University of Cape Town and an MSc in Psychology from the University of Hertfordshire. She is currently pursuing her PhD in Psychology at the University of Reading and has also completed the Medical Neuroscience Course from Duke University.

🧠Caroline joined BIS Services in 2019 as a Cognitive Rehabilitation Assistant and has since gained extensive experience supporting individuals with brain injuries. In March 2024, she became the organisation’s Research Lead, overseeing BIS’s first major research project evaluating the effectiveness of Cognitive Rehabilitation Assistants in supporting community-based goal attainment for individuals with traumatic brain injury. Her work aims to inform and strengthen best practices in neurorehabilitation.

🔬Alongside her research leadership, Caroline mentors and supervises research assistants, guiding them through study design, data collection, and analysis. She has a specialist interest in the relationship between executive functioning and emotion regulation in brain injury and neurodegenerative disease, and her published work includes research on wayfinding impairments in TBI using virtual reality applications. Passionate about innovation, she is particularly focused on how health technology can improve independence and outcomes for those with cognitive impairments.

🤝Caroline has also delivered brain injury education workshops for clients and led cognitive strategy implementation training for Cognitive Rehabilitation Assistants to enhance rehabilitation outcomes.

Outside of work, she is an avid equestrian — having been in the saddle since before she could walk. 🐎

The real fright this Halloween lies in the failures of the brain injury support system. Too many brain injury survivors ...
31/10/2025

The real fright this Halloween lies in the failures of the brain injury support system.

Too many brain injury survivors are left navigating recovery without the right rehab, funding, or sufficient guidance. Access to specialist neurorehabilitation shouldn’t be a privilege. It’s a necessity.

's damning 'When Funding Fails' report, released earlier this year, lays out the devastating impact that funding cuts are having on brain injury survivors and their families across the UK.

We are seeing crisis in community-based services leading to service closures, reduced support hours for survivors, increased reliance on more costly, and often inappropriate, state services, and significant strain on brain injury charities and carers.

We've heard too many horror stories about this. It’s time to shine a light on what’s truly scary - build a system that supports brain injury survivors beyond survival, and doesn't ghost people who need support.👻🎃

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I'm sure most people aren't even aware that it's , but at BIS Services, we're very excited about it!😅Sometimes, it’s th...
30/10/2025

I'm sure most people aren't even aware that it's , but at BIS Services, we're very excited about it!😅

Sometimes, it’s the smallest tools that make the biggest difference.
In brain injury rehabilitation, checklists aren’t just about staying organised — they’re about rebuilding:

✅confidence
✅clarity
✅independence
✅calm

After a brain injury, memory, attention, and planning can all be affected. A simple checklist can act as an external brain, helping you structure you day, track you progress, and feel more in control.

At BIS, we celebrate simple, practical tools like these that empower people to live meaningfully and independently. Because sometimes, rehabilitation begins not with complexity, but with clarity.

What's on your checklist today?👇💬

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Delivering excellent brain injury support is a skill. Today, on the International Day of Care and Support, we want to hi...
29/10/2025

Delivering excellent brain injury support is a skill.

Today, on the International Day of Care and Support, we want to highlight the professionalism and expertise of those working in brain injury rehabilitation and extend a thank you to all of our fantastic staff members at , working tirelessly to raise the standards in brain injury support.

Every day, our teams deliver structured, goal-based cognitive rehabilitation, combining compassionate care with evidence-based practice to support recovery and independence for each individual we support.

Brain Injury recovery is complex, and each individual deserves the highest calibre of support to improve functioning and maximise independence after a life changing injury.

We see everyday how skilled support changes lives - let’s make sure it’s recognised as such.

Thank you to all the skilled care and support workers out there, showing dedication to exceptional support for individuals and the industry as a whole. 👏

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🌟 Meet Kathy Cox, our Compliance Manager 🌟 🎓 Kathy joined BIS in 2019 as a founding member of the administration team, h...
29/10/2025

🌟 Meet Kathy Cox, our Compliance Manager 🌟

🎓 Kathy joined BIS in 2019 as a founding member of the administration team, helping to establish and streamline key processes as the company grew. She later moved into the role of New Referral Manager, where she expertly matched Cognitive Rehabilitation Assistants (CRAs) to clients, supported recruitment, and managed documentation.

🧠 Since January 2024, Kathy has served as BIS’s Compliance Manager, ensuring policies and procedures are upheld through regular audits and high standards of practice. Her diligent, personable approach has made her an invaluable part of the team.

🤝 Kathy is proud of her work at BIS, describing it as the best job she’s ever had, taking well-deserved pride in being part of its growth and success.

😊 Outside of work, she enjoys spending time with her family and four grandchildren — and once even took part in banger racing!

At BIS Services, we are driven by our core values. What are they?👇_____________________✊TRUST & EMPATHY: By maintaining ...
28/10/2025

At BIS Services, we are driven by our core values. What are they?👇

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✊TRUST & EMPATHY: By maintaining honesty and dependability in all our interactions, we aim to foster long-term relationships with clients, their families, and associated professionals, ultimately improving our client outcomes.

💪INTEGRITY: Transparency and professionalism are at the heart of what we do. We are committed to being honest and ethical in every aspect of our service delivery, ensuring that all our clients can rely on us.

🧠EXPERTISE: The field of cognitive rehabilitation is constantly evolving, we stay ahead through continuous learning and innovation. Our team is dedicated to enhancing knowledge and skills, ensuring we deliver the highest standards.

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Our values are more than just words, they are behind everything we do. This doesn't just go for the work we do directly with clients. Our values are embedded in our recruitment and training processes, our dedication to improving standards in the neurorehabilitation industry, our partnerships with other organisations, how we support our staff, how we network, advocate, and in our push for better education around brain injury.

Driven by our values, we are here to make real change across the board.

It's . Many will see finishing treatment as the end of the journey, but for survivors, it’s often just the beginning o...
27/10/2025

It's .

Many will see finishing treatment as the end of the journey, but for survivors, it’s often just the beginning of a new one.

Up to 80% of brain tumour survivors experience lasting neurological effects such as fatigue, memory loss, or changes in mood, attention, and communication. These “invisible” challenges can make everyday life feel unfamiliar and overwhelming, leaving them in need of ongoing support.

Raising awareness means recognising that recovery doesn’t end when medical treatment does. Ongoing neurorehabilitation, understanding, and community support are key to helping individuals rebuild confidence, independence, and identity after a brain tumour.

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Queen Anne House, 43 Albion Place
Maidstone
ME145DZ

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Who are we?

Raising the standards in cognitive rehabilitation provision. BISS provide high calibre, quality rehabilitation assistants who work collaboratively to increase function and develop independence.

We are committed to providing a person centered quality service to individuals living with cognitive deficits aquired through brain injury, neurological illness and mental health difficulty.

As specialised providers of cognitive rehabilitation and support services in the community, our aim is to maximise function in our clients who are living with a brain injury or neurological illness. Working within a multi and inter disciplinary team, we can improve outcomes and enable our clients and their families to manage the effects of brain injury effectively.