Chorlton Family Practice

Chorlton Family Practice Chorlton Family Practice (Chorlton GP Surgery) is based in the heart of the Chorlton community, South Manchester. There are currently 10 GPs working here.

Chorlton Family Practice is based in the heart of the Chorlton Community. It currently has ten practising GPs, who look after patients in Chorlton.

03/11/2025

πŸ“ž Patient Calls

πŸ“ˆ Inbound calls: 9,248
⏱️ Average talk time: 2m 53s
πŸ“‰ Average queue time: 4m 58s (our shortest yet!)
πŸ“ž Missed calls: 588
πŸ“² Callbacks requested: 893
βœ… Callbacks completed: 840

πŸ‘©β€βš•οΈ Appointments & Consultations

πŸ₯ Face-to-Face: 6,059
πŸ“ž Telephone: 1,529
πŸ’» Online: 631
🏑 Home Visits: 340
πŸ“… Total patient contacts (incl. admin): 12,270
πŸ’‰ Higher this month thanks to our busy flu clinics!

🚫 Did Not Attend (DNA): 477
πŸ‘‰ Please remember to cancel if you can’t make it – every slot counts πŸ’™

πŸ’Š Prescriptions & Admin

🧾 Prescriptions issued: 6,782
πŸ“„ Documents processed: 5,997
πŸ’Š Pharmacy team contacts: 3,762
πŸ“‘ Patient referrals: 615

πŸ‘₯ Practice List Size: 22,581

πŸ’¬ October was our busiest month so far this autumn β€” more calls, more clinics, and thousands of patient interactions delivered safely and efficiently.

Thank you for your continued patience and kindness towards our hardworking team πŸ’™

24/10/2025

πŸ“£ Patient Notice – Technical Issues

We’re currently experiencing some computer problems which are affecting our systems this morning. Our team is working hard to get everything back up and running as quickly as possible.

In the meantime, please bear with us if things take a little longer than usual β€” we really appreciate your patience and understanding. πŸ’™

Thank you for bearing with us while we get this sorted!

β€” The Chorlton Family Practice Team

22/10/2025

πŸŽ‰πŸ’™ You asked… we listened! πŸ’™πŸŽ‰

After an amazing response β€” with over 100 patients signed up at our last event (a HUGE thank you to our incredible Admin Team for all their hard work πŸ‘πŸ‘) β€” we’re doing it again!

πŸ“… Next Sign Up Day: Friday 21st November 2025
πŸ•— 8:00am – 1:00pm
πŸ“ Baby Clinic

Come along and let our friendly team help you:
βœ… Sign up to the NHS App
βœ… Set up your PATCHS account
βœ… Learn how to manage appointments, order prescriptions, and access your medical record – all from your phone!

It only takes a few minutes to get connected – see you there! πŸ’™

15/10/2025

πŸ“… September 2025

πŸ‘₯ Practice List Size: 22,521
πŸ“ž Calls answered: 9,058
⏱️ Average queue time: 5 mins 15 secs
πŸ“ž Missed calls: 639
πŸ“² Callbacks requested: 1,071 (with 958 completed successfully!)

πŸ’¬ Appointments & Consultations

Face-to-Face: 4,209

Telephone: 1,498

Online consultations: 591

Home visits: 303

Total patient contacts (including admin): 4,209

🚫 Did Not Attend (DNA): 340

πŸ“‘ Referrals made: 610
πŸ’Š Pharmacy team contacts: 3,455
🧾 Prescriptions issued: 6,757
πŸ“„ Documents processed: 6,583
πŸ‘₯ Practice List Size: 22,489 β†’ 22,521
➑️ Our patient list continues to grow steadily, showing ongoing trust from the community.

πŸ’¬ In summary:
September was a busier month across nearly every area β€” more calls, more appointments, and faster response times. Our team is working hard to improve access, reduce waiting times, and make sure every patient gets the right care, at the right time.

Thank you for your patience, support, and understanding as we continue to evolve πŸ’™

06/10/2025

πŸ’‰βœ¨ Thank you, Chorlton! βœ¨πŸ’‰

A huge thank you to everyone who came along to our Saturday Flu Clinic, it was a fantastic day and we loved seeing so many of you.

If you haven’t had your flu jab yet and you’re eligible, don’t worry there are still plenty of opportunities coming up. Keep an eye on our page for clinic times, or ask at reception next time you’re in.

Let’s keep protecting our community this winter ❄️πŸ’ͺ

πŸ“ Chorlton Family Practice

03/10/2025

πŸ’‰ Flu Jabs Available Tomorrow! πŸ’‰

We still have spaces left in our flu clinic tomorrow, so if you missed out on booking an appointment β€” don’t worry! Just pop in between 9am – 4pm and we’ll get you vaccinated.

βœ… Protect yourself this winter
βœ… Quick and easy
βœ… Free if you’re eligible

πŸ“ Chorlton Family Practice
πŸ•˜ 9:00 AM – 4:00 PM

Please share with family and friends who may be eligible β€” let’s keep our community safe this winter! ❄️πŸ’ͺ

23/09/2025

πŸ“’βœ¨ Due to popular demand… βœ¨πŸ“’

We’re excited to announce another Sign Up Day for the NHS App and PATCHS!

πŸ“… Friday 3rd October
πŸ•£ 8:30am – 1:00pm
πŸ“ Baby Clinic

πŸ’™ Today we helped over 100 patients get signed up – a huge thank you to our amazing Admin Team for making it happen! πŸ‘πŸ‘

Our friendly staff will once again be on hand to help you:
βœ… Sign up to the NHS App
βœ… Set up your PATCHS account
βœ… Learn how to manage appointments, order prescriptions, and access your health record online

Come along and get connected – it only takes a few minutes!

23/09/2025

βœ¨πŸ“± Sign up today! πŸ“±βœ¨

We’re making it easier than ever for you to manage your health online.
πŸ‘‰ Sign up to the NHS App and set up your PATCHS account today!

πŸ’™ Our friendly staff are on hand to guide you through the process.
πŸ“ Just pop into Community Clinic Room 1, where our team is ready and waiting to help you.

Take control of your health – quick, simple, and secure! βœ…

This September, organisations across the country will come together to support parents and carers during ICON Week 2025 ...
19/09/2025

This September, organisations across the country will come together to support parents and carers during ICON Week 2025 (22–26 September).

The national campaign shares the important message: β€œBabies cry, you can cope!”

Crying is a normal part of every baby’s development. For many parents, it can feel overwhelming – especially when combined with the pressures of everyday life. ICON Week helps families understand why babies cry, offers practical coping strategies, and highlights the importance of looking after your own mental health.

The ICON message is simple:

β€’ I – Infant crying is normal and will stop

β€’ C – Comfort methods can sometimes soothe your baby

β€’ O – It’s OK to walk away for a few minutes if your baby is safe and the crying feels too much

β€’ N – Never shake or hurt a baby

This year’s theme is about mental health and staying calm. And that applies to everyone – mums, dads, and carers. For men in particular, talking about stress and finding ways to calm down before handling a crying baby can be a big challenge. ICON encourages both men and women to reach out for support, talk to someone they trust, and take breaks when needed.

Coping tips that can help:

β€’ Create a calm space – turn off screens, lower the lights, and reduce noise. This can help both you and your baby feel more settled.

β€’ Plan ahead with the ICON Crying Plan. In the heat of the moment, being told to β€œcalm down” isn’t always helpful. The Crying Plan helps you think in advance about what works for you – whether that’s stepping outside for a breath of fresh air, calling a friend, or listening to music. Having a plan makes it easier to cope when the crying feels too much.

Dr Suzanne Smith, nurse, health visitor and founder of ICON, said: β€œCrying can push any parent to the edge, and it affects men just as much as women. ICON Week is about reassuring families that crying is normal, encouraging parents to care for their own mental health, and showing that support is always available. Taking steps to stay calm – whether that’s using the Crying Plan, reducing stimulation, or reaching out for help – can make all the difference.”

Download the Crying Plan and find more advice at

Learning, sharing and fundraising to help keep babies safe πŸ“…Β 22–26 September 2025 ICON Week returns this September, bringing together professionals,...

Chorlton has sent out booking links for patients - BOOK NOW to  avoid missing out!
19/09/2025

Chorlton has sent out booking links for patients - BOOK NOW to avoid missing out!

15/09/2025

πŸ“’ We’re Recruiting – Admin / Receptionist

Chorlton Family Practice is seeking a motivated and reliable Admin / Receptionist to join our patient-focused team.

πŸ•’ Working hours required:

Monday: 8:00am – 4:30pm

Tuesday: 8:00am – 4:30pm

Wednesday: 8:00am – 4:00pm and 12:30pm – 6:30pm

Thursday: 12:30pm – 6:30pm and 8:00am – 1:00pm

Friday: 8:00am – 4:30pm and 8:00am – 4:00pm

πŸ’» Experience preferred in:

EMIS clinical system

Docman

Clarity TeamNet (CTN)

Microsoft Teams

PATCHS (online consultation system)

πŸ—‚οΈ Key duties include:

Welcoming and assisting patients at reception

Managing phone calls and patient queries

Processing prescriptions, documents, and referrals

Maintaining records on practice systems

Supporting the wider team with general administration

βœ… We’re looking for someone with good communication skills, attention to detail, and the ability to work well under pressure in a busy environment. Previous GP practice or NHS admin experience is preferred.

πŸ“© To apply, please email your CV and covering note to:
gmicb-mh.chorltonfamilypractice@nhs.net

FAO: Kimberley Corley, Business Manager

Tuesday 23rd September
10/09/2025

Tuesday 23rd September

Address

1 Nicolas Road
Manchester
M219NJ

Opening Hours

Monday 7am - 8pm
Tuesday 7am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 6:30pm

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