New Horizons Broad Oak Ltd

New Horizons Broad Oak Ltd New Horizons is an agency that provides 1:1 support for Adults with Learning Disabilities. We love w

Our support services are designed with the individual service users in mind.


• Motivating people to learn independent living skills including travel training, money skills, cooking and shopping.

• Assisting people to integrate into everyday community activities such as bowling, swimming, cinema, pub lunches and hairdressing.

• Keeping those with more severe mental health issues or disability in touch with the relevant statutory services.

• Assisting with shopping and budgeting.

• Assisting with obtaining welfare rights advice.

• Helping to link with social support networks including Mencap, Gateway Club, Youth Clubs and Discos.

• Accompanying people to Opticians, GP, Hospital or Dental appointments.

• Help with finding and keeping accommodation

• Monitoring people’s well-being.

• Undertaking personal support tasks where specified in the Support Plan such as feeding, managing continence, washing and dressing.

• Sitting service.

• Respite service – 24 hour care in your home.

• Personal hygiene and bathing service. Each Support Worker has an enhanced CRB check & POVA check before they are able to work. Support workers undergo induction training, mandatory training, NVQ training and regular supervision from their line manager. This ensures that we deliver the highest quality of service to you. All staff are assessed for training needs on an individual basis. No member of staff is permitted to work with people until we are satisfied they are competent to carry out their duties. Staff are specifically matched to a service user to enable them to utilise previous skills or training and experience. We have a Resource Centre on Westwood Industrial Estate in Margate, we use this Resource Centre as a base when the weather is not so good, but we mainly like to get our Service Users out and about. We meet at the resource centre in the mornings and head out in groups from there.

I cannot believe it is 2 years since we moved in to our new Resource Centre!! How different and empty it looked without ...
20/02/2026

I cannot believe it is 2 years since we moved in to our new Resource Centre!! How different and empty it looked without us!! Can you work out what we are now using each room as?
It was definately fate that the building we were looking at .....the old University carey building now the new Drs hub fell through....luckily Marnie our Activities co-ordinator would not be beaten and had a look online....this was the first building she found!!!! Definately fate!! The rest is history!!

Hello everyone, hope you are all well!

We would like to share some good news with you!! 🍀...

We have a new building 🥳🥳

We are just in the process of changing our registered address with CQC. Behind the scenes, we will be moving everything from Resource to the new building (we will still be running from the old building for now) and setting up ready for the guys, we can't wait for you to see it, it's substantially bigger than our old Resource Centre and its all ground floor so much more suitable for our wheelchair users 😀

It has a ladies toilet, mens toilet and a disabled toilet, a small kitchen (which we will make bigger in due course) and it will eventually have a wet room as well as a normal PC Room. It will have a sensory room which will be a lot larger and more advanced than our old one. We will have lots of rooms instead of just the main room. Weve got lots of plans but it's all a working progress so just bear with us 🤣

As much as we loved our old building, sadly we have outgrown it and need somewhere bigger to continue supporting our people as best as we can. We are committed to providing the best service for them and we will have so much more space and better facilities!

Please look out for a date in the near future for an open day so you can come and see it for yourselves 🤩

We have been looking for somewhere suitable for years and our lovely Marnie Wood finally found the perfect place!! We looked at another building which fell through as someone bought it at the last minute, Marnie was browsing online and came across this, phoned Karen and said 'wow look at this!!' We viewed, it instantly felt right and here we are!!

Andrew Kerly and Sean Green have been and still are busy working hard moving a couple of the rooms around and preparing the building ready for us to move our stuff in! We will give more updates soon 😊😊

We are all so excited for what this will mean for New Horizons Broad Oak Ltd and our future!

Karen and Mark would like to take the opportunity to thank you all for your continued support ❤️

Yesterday our people had a great time making and eating pancakes! 😋😋
18/02/2026

Yesterday our people had a great time making and eating pancakes! 😋😋

So last week our admin team celebrated Jodie our office Administrators Birthday with a well earned Turkish kebab which w...
17/02/2026

So last week our admin team celebrated Jodie our office Administrators Birthday with a well earned Turkish kebab which was delicious!
We hope you had a great Birthday Jodie!...and we hope you enjoyed your kebab as much as we did! 😍😍

Jodie has been working for New Horizons Broad Oak Ltd since October 2013! Wowzers 12 and a half years! Where did that time go!

Jodie is a great member of the New Horizons team and is in charge of the office and the Admin Team, she is so hard working and nothing is too much trouble! She will always greet our people, their families, professionals and our staff team with a warm welcome and a smile! She works part-time but you wouldn't know if with the tremendous amount of work she does for us!! She is also very supportive to our Registered Manager Karen and is very professional in everything she does!

During her time with New Horizons Jodie has completed all of the Necessary Mandatory training courses, she has also completed Lead To Succeed, Well Led and Implementing Change; all delivered by Skills for Care. She has also completed The Oliver McGowan Training Tier 1 and 2.

Jodie is such a lovely lady and we are so very lucky to have her as part of our team! Thank you Jodie for everything you do! We honestly couldn't do it without you!! 😍🥰

Our people have been busy doing a very special upcycling project for Karens office....Karen wanted a bespoke cabinet wit...
17/02/2026

Our people have been busy doing a very special upcycling project for Karens office....Karen wanted a bespoke cabinet with pink penguins ( Flamingoes) and lots of bling! Our upcyclers have done a Fabulous job as I'm sure you will agree! Karen loves it so much that she has now asked them to upcycle her coffee table to match!

With EKC Broadstairs College – I'm on a streak! I've been a top fan for 8 months in a row. 🎉
15/02/2026

With EKC Broadstairs College – I'm on a streak! I've been a top fan for 8 months in a row. 🎉

Some of our people have been working hard on learning to turn the time.....this was brought about because in his latest ...
15/02/2026

Some of our people have been working hard on learning to turn the time.....this was brought about because in his latest review George said he would like to be able to tell them time....so Sean our Communications officer set about making some activities to enable this! George is doing so well he has already mastered the hour and the half past the hour! Well done George!! 🥰😍👏👏
Everyone was so excited so some of our other peopled have been learning too

Michael has been working hard on a Valentines present for his mum! How lovely! 🥰😍
15/02/2026

Michael has been working hard on a Valentines present for his mum! How lovely! 🥰😍

Our people have been making fat balls for the birds to hang on our tree in our garden area 🥰😍
15/02/2026

Our people have been making fat balls for the birds to hang on our tree in our garden area 🥰😍

Some of our people have made some lovely valentines bunnies....aww how cute are they! 🥰😍
15/02/2026

Some of our people have made some lovely valentines bunnies....aww how cute are they! 🥰😍

Wow look at Emily go! She really enjoys her afternoon at Elev8 and has been going all winter with her support worker and...
14/02/2026

Wow look at Emily go! She really enjoys her afternoon at Elev8 and has been going all winter with her support worker and her friends.....she generally sits down to bounce on the trampoline. Just look at the progression this week she took the brave decision to stand up to bounce!! Well done Emily! 👏👏🥰😍

Our friend Michael has been working hard this week at the garden gate project. Well done Michael 👏👏
14/02/2026

Our friend Michael has been working hard this week at the garden gate project. Well done Michael 👏👏

Address

Unit 3 Ocivan Way
Margate
CT94NN

Opening Hours

Monday 8am - 4pm
Tuesday 8am - 4pm
Wednesday 8am - 4pm
Thursday 8am - 4pm
Friday 8am - 4pm

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