Case-UK, Triangle Business Park, Triangle Business Centre, Suite 1, Merthyr Tydfil (2026)

05/03/2026

Big News: A Conversation That Matters Is Coming to Cardiff City Stadium

Hosted by Case-UK part of The BUSY Group UK | The BUSY Group – bringing people together to share ideas, experience and insight.

📅 Date: Wednesday, 25th March

⏰ Time: 10:00 a.m. – 1:00 p.m.

📍 Location: Cardiff City Stadium, Leckwith Road

This isn’t just another event.

It’s a chance to hear from people who are deeply passionate about wellbeing, inclusion, and making workplaces healthier for everyone.

Please use the link below to register for free:

https://www.eventbrite.co.uk/e/keep-wales-healthy-working-tickets-1982177056936?utm-campaign=social&utm-content=attendeeshare&utm-medium=discovery&utm-term=listing&utm-source=cp&aff=ebdsshcopyurl

*Please note : Spaces are limited

*A maximum of two attendees per organisation.

Meet the voices behind the conversation — real people with real stories:

🟣Tim Pattenden – Case‑UK

Tim’s story is powerful — a leader who delivered at the highest level while silently struggling. Now he helps others step out of survival mode and into sustainable performance through psychological flexibility and honest leadership.

🟣 Dr Richard Gater – Care Centre for Research Wales

Richard brings heart and honesty to discussions about men’s health and identity. His work shines a light on the realities many men face but rarely talk about — and he approaches it with empathy, depth and lived understanding.

🟣Carys Lodwick – Redkite Law

Carys is the kind of employment expert who makes complex HR moments feel human. Grounded, practical and compassionate, she helps organisations navigate tough conversations with clarity and care.

🟣Lara Rebecca – UK Sports Institute

Lara blends elite sport psychology with lived experience, reminding us that wellbeing and performance go hand in hand. Her person‑first approach helps people thrive in the most high‑pressure environments — not just cope.

🟣Oliver Williams – Public Health Wales

Oliver has dedicated his career to improving health and well-being across Wales. His work with Healthy Working Wales puts people at the centre, helping employers build environments where everyone can flourish.

🟣Emma Hanford – Case‑UK

Emma is driven by purpose: justice, social value and the power of collaboration. She helps organisations turn big, complex ideas into people‑centred change that genuinely improves lives.

We would be very happy for you to join us.

02/03/2026

Although Saint David’s Day has passed, the celebrations continued at Case-UK with a special treat — Kelly Lewis kindly baked delicious homemade Welsh cakes for the team to enjoy

It was a wonderful way to start the week, bringing everyone together over a traditional favourite and continuing to honour Welsh culture in the workplace.

At Case-UK, we are proud to recognise the importance of the Welsh language and traditions. As part of this commitment, our Contact Centre team is actively developing their Welsh language skills to strengthen our relationship with the communities we serve.

It’s not just one day that keeps our traditions alive, but the way we continue them together, every day.

Case‑UK part of The BUSY Group UK | The BUSY Group

25/02/2026

Today, we were proud to host the Inside Out Support Wales / Cefnogaeth Tu Fewn Tu Fas Cymru Partnership Network Event at the Case‑UK office — an incredibly powerful day bringing together voices from across justice, wellbeing, and community support sectors.

We heard from incredible speakers across the sector who shared meaningful insights, data, and deeply personal lived‑experience stories about the challenges faced by people leaving custody — and the transformational impact of the right support at the right time.

Our Speakers & Their Powerful Contributions:

🟣Emma Hanford (Case‑UK)

Opened the event by sharing how Case‑UK is committed to creating safe, accessible spaces where individuals feel seen, heard, valued, and supported. Emma also highlighted our partnership with The BUSY Group UK | The BUSY Group and our focus on relational support, mental health, employability pathways, and lived‑experience‑led services.

🟣Kate Holly (Yoga For Health)

Delivered an incredible session on the role of yoga in secure settings — showing how breathwork, grounding, and movement can support emotional regulation, reduce stress, and help individuals reconnect with themselves.

🟣 Selima Bahadur (Ethnic Minorities and Youth Support Team Wales)

Shared vital research on racial trauma and disparities within the justice system, including the striking overrepresentation of minority ethnic groups in custody. Her insights from the “Do You See My Trauma?” report highlighted the deep mental health impact of racism and the urgent need for systemic change.

🟣 Richard Bayford(Inside Out Support Wales)

Gave a deeply moving account of his lived experience and how meaningful support enabled him to rebuild his life. His journey shows the power of being met with compassion rather than judgment.

🟣Jermaine (Inside Out Support Wales)

Shared his story of reflection, growth, and transformation following a custodial sentence during the pandemic. Today, he runs his own fitness business "Limitless Lift Off" and mentors young people — proof of what’s possible when individuals are empowered with the right guidance.

Key Themes from the Day:

🟣Mental health and wellbeing must be prioritised before employment.

🟣Lived experience is crucial in shaping truly effective support.

🟣Racial disparities remain a significant issue that must be addressed proactively.

🟣Early intervention and trauma‑informed practice change life trajectories.

🟣Collaboration is key — no single organisation can create change alone.

💜 Thank You

A huge thank you to all our speakers, partners, and attendees.

Today was a powerful reminder that change is possible when organisations work together with empathy, courage, and purpose.

19/02/2026

Ramadan is the holiest month observed by Muslims worldwide.

It is a time of fasting from dawn until sunset, deep spiritual reflection, and a stronger connection with family, friends and community. Ramadan also teaches patience, empathy and compassion — values that resonate far beyond the month itself.

As many in our communities practice daily fasting and evening gatherings to break their fasts, we stand alongside you with respect and care.

From all of us at Case‑UK part of The BUSY Group UK | The BUSY Group , we wish peace, strength and heartfelt blessings throughout this sacred month.

✨Ramadan Mubarak✨

18/02/2026

A Warm Reminder — We’re Only 7 Days Away!

🗓 Wednesday, 25th February
⏰ 10:00 a.m – 12:00 p.m
📍 Triangle Business Centre, Pentrebach CF48 4TQ

We’re excited to host the upcoming Inside Out Support Wales / Cefnogaeth Tu Fewn Tu Fas Cymru Partnership Network Event at our office, and we look forward to welcoming attendees soon! With just one week left, places are going quickly.

If you work in any of the following sectors:

🟣Mental health
🟣Criminal justice
🟣 Housing
🟣Employment
🟣Recovery
🟣Social care
🟣Community support

…this session will be highly relevant to your work and will provide an excellent opportunity to collaborate with colleagues from across the sector.

If you'd like us to save you a seat, you can reach out here:

Emma Hanford at Emma.Hanford@case-uk.co.uk

This month’s focus is:

💜 Mental Health & Wellbeing

Our speakers:

🟣Kate Holly – Sharing how yoga supports people after custody, helping with confidence and emotional regulation.

🟣Selima Bahadur – Highlighting the experiences of ethnic minority communities in Wales and the support available to them.

These events offer a valuable forum for informed dialogue, cross‑sector learning, and constructive partnership working, and we are proud to support them.

Case-UK part of The BUSY Group UK | The BUSY Group

16/02/2026

Wellbeing Matters – Month One: Kindness & Connection

At Case-UK part of The BUSY Group UK | The BUSY Group, we know that supporting people into employment isn’t just about processes and paperwork - it’s about people. It’s about empathy, encouragement, and the everyday conversations that make a real difference.

That’s why each month we’ll be introducing a wellbeing theme, recognising the incredible work happening across our local Job Centres and showing our appreciation to the fantastic Work Coaches who go above and beyond.

💜 This month’s theme is Kindness & Connection.

Kindness can be as simple as a listening ear. Connection can be the conversation that helps someone believe in themselves again. Work Coaches demonstrate both, every single day.

To say thank you, we’ll be delivering small tokens of appreciation to some of our Work Coaches in local Job Centres - a small gesture to recognise the huge impact they make.

We’re proud to work alongside such dedicated professionals!

Here’s to spreading a little extra kindness this month.

13/02/2026

Reflecting on Children’s Mental Health Week, one message stands out: children sense far more than we realise.

Creating places where children feel safe, supported and emotionally held starts with how we feel.

A child’s “place” can be many things:

🟣their home
🟣their school
🟣their group of friends
🟣their local community

But the real foundation of that place is the adult connection they rely on every day.

Children naturally tune in to our tone, our stress levels, and the atmosphere we create — even when we think we’re hiding it.

That’s why supporting adult mental health is one of the most powerful ways to support children’s mental health.

At Case‑UK, part of The BUSY Group UK | The BUSY Group, we regularly hear from participants about how much a Mental Health Coach has helped them feel calmer, more grounded, and more able to connect with their children.

Even a few months of the right support can lift pressure, rebuild confidence and help families feel more secure again.

If you’re feeling overwhelmed, stressed or struggling to cope, Able Futures is here to help.

You don’t have to manage alone.

Able Futures offers no‑cost, confidential support funded by the Department for Work and Pensions.

👉 Apply here (it takes just a few minutes):

https://able-futures.co.uk/mental-health-support-for-individuals/apply-for-able-futures?fbclid=IwY2xjawP7_p1leHRuA2FlbQIxMABicmlkETBwU0dabEg5Y2lkUW05WXVmc3J0YwZhcHBfaWQQMjIyMDM5MTc4ODIwMDg5MgABHiRszS6KoH_wQ3Rx2JdK8GlGRADjo0v0slFHUVaKEjOZQlmAqo9QfdFonicW_aem_3-O4i2AflDzmF6_ElpWTzA

📞 Call our friendly team: 02921 676214

✉️ Email: hello@case-uk.co.uk

Let’s keep creating safe, supportive places for children — by taking care of the adults they rely on.

12/02/2026

Celebrating the People Behind the Purpose

Staff Excellence Awards Across Health 2 Employment, OH One - Occupational Health, Case-UK and The BUSY Group UK

Today, we celebrated something truly special — the very first The BUSY Group Awards in the UK.

A chance to pause, come together, and recognise the people who embody our values, drive our mission, and quietly make extraordinary things happen every day.

Congratulations to all our award winners:

🟣Unsung Team Award – Contact Centre Team

Our Contact Centre has been the steady backbone throughout 2025 — supporting new contracts, meeting consistently high standards, and keeping everything moving behind the scenes.

A team that embodies reliability, consistency, and quiet excellence.

🟣Unsung Hero Award – Karen Powell

Karen is the definition of a brilliant, supportive leader — someone who lifts others while consistently delivering exceptional work herself.

Throughout 2025, she has been the steady driving force behind the Contact Centre’s success: building processes, guiding new starters, strengthening systems, and supporting colleagues across teams with calm, capability, and care.

🟣Unbounded Possibilities Award – Philip Jackson Taft

A visionary leader whose clinical expertise and operational leadership helped shape OH One - Occupational Health from concept to nationally recognised service.

Philip’s contribution reflects courage, innovation, and the belief that we can always do more for the people we support.

🟣Team of the Year – Access to Work Health 2 Employment Team

A shining example of excellence, resilience, and compassion.
Despite significant change, the team continued to perform exceptionally, strengthened peer support, and delivered life-changing mental health support for participants across the UK.

🟣Martin Punch Award – Chelcie Bentvelzen

A meaningful recognition honouring the founder of the Busy Group.

Through Chelcie's work with learners in alternative provision, she has built trust, safety, and hope for young people who need it most — and for their families.
A powerful reminder that small actions can transform futures.

🟣Leader of the Year – Claire Mitchell-Lowe from Health 2 Employment

Leadership isn’t a title — it’s influence.
Claire has consistently demonstrated vision, integrity, and excellence, guiding teams through transformation, strengthening systems, and inspiring trust across the organisation.

A Closing Message from Rhys Morris FIEP:

"To everyone: thank you for your dedication, resilience and impact — often quiet, often unseen, always meaningful.

Your commitment to our purpose, to each other, and to the communities we serve is what makes this organisation extraordinary.

We look forward to continuing this as an annual celebration, honouring the people who bring our mission to life every single day."

Case-UK is part of The BUSY Group UK | The BUSY Group

10/02/2026

Case‑UK is delighted to be attending the Pontypridd Jobs Fair!

🗓 Thursday, 26th February
⏰ 10:00 a.m – 02:00 p.m
📍Llys Cadwyn, CF37 4TH,Pontypridd

Come and meet us on 26th February at Ponty’s Library, where our dedicated Case‑UK team will be ready to welcome you. If you or someone you support could benefit from advice, guidance, or tailored help, this is the perfect chance to speak with us directly.

At Case‑UK, we’re passionate about empowering individuals to improve their wellbeing, build confidence, and access the right support.

Our friendly team will be on hand throughout the event to:

🟣Discuss the services and help we provide
🟣Offer personalised guidance based on your needs
🟣Point you towards opportunities and support pathways
🟣Answer any questions you may have

📩 Got questions? We’d love to help!
If you’d like more information or want to chat before the event, just email us:
📧 OOWS@case-uk.co.uk

🔗 Learn more about our services:
https://www.case-uk.co.uk/outofworkservice?fbclid=IwY2xjawPpWiBleHRuA2FlbQIxMABicmlkETAwUzRYcmZzZ1pTZWpBZ0wyc3J0YwZhcHBfaWQQMjIyMDM5MTc4ODIwMDg5MgABHh3kIAdVRp1st17XjNhBuLMzV7KmRmAiEK-rdjRCNMpxwKZXgme-3NqZUM2X_aem_C6kiXy8ulQ6VVX-0bcbvVw

Case-UK is part of The BUSY Group UK | The BUSY Group

05/02/2026

Small conversations. Big impact. Let’s talk — today and every day.

A simple check‑in can mean more than we realise.

Today reminds us to pause, listen, and make space for real conversations — not just the quick “I’m fine.” Ask the question that matters: “How are you, really?”

Small chats can spark big change.

Let’s make talking about mental health part of everyday working life — not just today.

One conversation can make a lasting difference.

Case-UK is part of The BUSY Group UK | The BUSY Group

03/02/2026

Exciting Announcement: Join Us for the Upcoming Partners Networking Event!

🗓 Wednesday, 25th February
⏰ 10:00 – 12:00
📍 Suite 1, Triangle Business Centre, Pentrebach, CF48 4TQ

Case‑UK part of The BUSY Group UK | The BUSY Group is thrilled to be hosting the upcoming Inside Out Support Wales / Cefnogaeth Tu Fewn Tu Fas Cymru Partners Networking Event at our office in Merthyr.

Since 2019, Inside Out Support Wales / Cefnogaeth Tu Fewn Tu Fas Cymru has worked alongside individuals with experience of the justice system to help them progress into education, training, employment, and self‑employment, guided by those who truly understand the journey. Their international learning projects continue to bring new ideas and best practices back to Wales, strengthening community support even further.

This event brings together organisations and professionals dedicated to improving outcomes for people with lived experience of the justice system.

Highlights & Guest Speakers:

🟣Kate Holly — Yoga for Rehabilitation
Kate will share how yoga has supported individuals leaving custody, offering emotional balance and helping rebuild confidence.

🟣SelimaBahadur — Ethnic Minority Support in Wales
Selima will explore the specific barriers faced by ethnic minority communities in the justice system and the essential support available across Wales.

Book Your Place:

We’d love to welcome you to this inspiring morning of collaboration and insight.

➡️ To reserve your seat, please contact Emma Hanford at Emma.Hanford@case-uk.co.uk

30/01/2026

Exciting Workshops Next Week – Come Join Us on 5th February!

📍 Suite 1, Triangle Business Centre, Pentrebach, CF48 4TQ

Session 1: CV Workshop

🕙 10:00 a.m – 11:00 a.m

Ready to create a CV that truly shows who you are and gets employers’ attention?

Join our friendly, practical workshop where you’ll discover:

🟣 How to structure a clear, professional CV
🟣 What employers really look for
🟣 Simple ways to highlight your skills and experience
🟣 Helpful tips to make your application rise to the top

Session 2: 5 Ways to Wellbeing

🕚 11:15 a.m – 12:00 p.m

Job‑searching can feel overwhelming — but small steps can make a big difference.

In this uplifting session, we’ll explore:

🟣 Five simple ways to support your mental wellbeing
🟣 Practical ideas you can use every day
🟣 How to stay motivated and look after yourself during your job‑search journey

No appointment needed — just drop in!
Come to one or both sessions — whatever suits you best.

📩 Got questions? We’d love to help!
If you’d like more information or want to chat before the event, just email us:
📧 OOWS@case-uk.co.uk

🔗 Learn more about our services:
https://www.case-uk.co.uk/outofworkservice?fbclid=IwY2xjawPpWiBleHRuA2FlbQIxMABicmlkETAwUzRYcmZzZ1pTZWpBZ0wyc3J0YwZhcHBfaWQQMjIyMDM5MTc4ODIwMDg5MgABHh3kIAdVRp1st17XjNhBuLMzV7KmRmAiEK-rdjRCNMpxwKZXgme-3NqZUM2X_aem_C6kiXy8ulQ6VVX-0bcbvVw

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