12/11/2025
THE RESULTS ARE IN!
Appointment Update - October 2025 Total time lost for patients not turning up 36 Hours 10 minutes.
The breakdown of these appointments missed, per clinical team are as follows:-
GP Appointments - 9 Hours 35 Minutes
Advanced Nurse Practitioners - 7 Hours 20 Minutes
Mental Health Nurse - 5 Hours 30 Minutes
Physio - 1 Hour 20 Minutes
Nursing Team including CTAC Treatment Nurse (Randolph Wemyss) - 12 Hours 25 Minutes.
Although this is better than last month, we cannot re-iterate enough appointments are precious and all we ask is that you take the time on your text reminder to reply Cancel - which would allow your appointments to be used by someone else.
Thank you again for your continued support.