Minster Surgery

29/10/2025

Minster Surgery is looking for a new member to join the reception team. Please see the below link for more information and how to apply.

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24/10/2025

8:53am - POWER IS BACK UP AND RUNNING, SURGERY IS OPEN AS USUAL THANK YOU FOR YOUR PATIENCE!

MINSTER SURGERY IS CURRENTLY WITHOUT ANY POWER AND WILL REMAIN CLOSED UNTIL THIS IS FIXED. WE ARE ALSO WITHOUT PHONE LINES. ANYONE BOOKED FOR AN APPOINTMENT TODAY PLEASE DO NOT ATTEND.
Once we get power back we will call you to either come down/rebook. Please bear with us, if you need urgent assistance today please call 111 or attend an Urgent Trestment Centre.

WE WILL KEEP UPDATING THIS POST AS AND WHEN WE HAVE UPDATES

02/10/2025

Thursday 2nd October:
UPDATE 11:18 - Internet back up and running

INTERNET ISSUES:

Unfortunately we are having issue again with our internet, Open reach are currently working on the problem and we hope to get it back soon. We will keep you all updated.

Please bear with us and thank you for your patience

01/10/2025

Thursday 2nd October:

The dispensary will be closed tomorrow, Thursday 2nd October from 4:30 pm due to staff shortages. It will reopen on Friday as normal at 8:30am.

26/09/2025

A reminder our MacMillan coffee morning is today in the Therapy Garden! Teas and coffees will be available as well as a cake sale! All money goes to MacMillan cancer support ☕️🍰🧁

25/09/2025

Update 13:54: We have internet back! Running a usually. Thank you again for your patients today.

INTERNET DOWN!!

Update at 10:05 - we still have no internet connection, this has been reported as an Urgent issue and we are hoping it will be back soon. Thank you for your patience.

We currently have technical problems and have no computers, we have reported the fault and hope to have the problem resolved shortly, please bear with us.

Thank you

22/09/2025

SURGERY WEBSITE!!!

We experienced issues with our website this morning but this has been resolved and is now up and running as normal. You are now able to submit Anima request forms.

Thank you for your patience
Minster Surgery

16/09/2025

We will be hosting a coffee morning in the therapy garden on Friday 26th September raising money for MacMillan!

12/09/2025

DISPENSARY NOTICE:

Just to remind our patients that collect their medication from St Nicholas there will no one going today, FRIDAY 12th SEPTEMBER due to staff shortages. They will be back next week as normal

Many thanks
Dispensary

Minster Surgery

09/09/2025

As of tomorrow the surgery will be using a new total triage system Anima. The link to this is now on the home page of the website, if any of our patient have used an e-consult form in the past you will notice it is not too different. The receptionist will still be on the phones to help those that are not able to complete the forms themselves. There is lots of information on the website too all about Anima as well has helpful videos on how to use and FAQs.

We believe this is going to be a positive change to the appointment system especially for our patients but it is new for all of us. Staff and patients will be navigating this for the first time together so please bear with us over the next few weeks while we all get used to it.

Minster Surgery will be closed from 1pm on Wednesday 27th November for training. The dispensary will also be closed, both will reopen on Thursday 28th November as usual. If you require any urgent medical assistance after 1pm please attend a local walk in centre or call 111.

01/09/2025

As of Wednesday 10th September, we will be introducing a new online consultation provider, Anima. It allows patients to submit request for medical appointments, prescriptions and general queries, which can then be triaged and appropriately allocated by one of our GPs. Please see the link below which will take you through to our surgery website where you can find out more.

Keep an eye on the website as this will continue to be updated this week as we get more information that with can share.

29/08/2025

The Minster Surgery Therapy Garden is now open every Tuesday 10am-2pm. Please feel free to pop in and chat to the volunteers. Unfortunately it will be closed on the 9th September only.

We have arranged a coffee morning on Friday 26th September please feel free to join us, we will be raising money for MacMillan.