Moffat Medical Practice

24/03/2026

❗️Upcoming Public Holiday

We are closed:
Monday 6th April

For any URGENT health problems that cannot wait until we re-open please call 111, if it is Life Threatening please call 999

💊 Annandale community pharmacy rota is below

💊 There will be no Leadhills collection on Monday 6th April. Wednesday 8th April will run as normal.

Please make sure any essential repeat prescriptions are ordered in plenty of time.

20/03/2026

‼️ Meningococcal disease in Kent - update

We have had a lot of patients concerned about the meningitis outbreak in Kent, so thought it would be helpful to share below:

The outbreak in Kent is local to that area, there is no evidence of any increased risk in Scotland and therefore no additional vaccination campaigns are recommended locally.

⚠️ Early detection of meningitis and sepsis symptoms are important. More information can be found at https://www.nhsinform.scot/illnesses-and-conditions/infections-and-poisoning/meningitis/

🏥 If you suspect you have symptoms consistent with meningitis you should seek urgent help by calling 999/going to A+E immediately. Do not delay seeking help - meningitis is a medical emergency.

In relation to meningitis vaccines:

💉 Vaccination services are now run by NHS Dumfries and Galloway vaccine team (not GP practices). Information can be found at the following website https://www.nhsdg.co.uk/immunisations/

Q - Has my child been vaccinated against meningitis?
A - Anyone born before 2015 will not have received MenB as part of their childhood schedule. There are no plans to offer MenB vaccine routinely to anyone other than infants (this happens as part of routine vaccine schedule). If someone in Scotland needed the vaccine as part of an outbreak response, they would be contacted directly.

Q - My child has missed their appointment, what do I do?
A - Children who haven't received all their scheduled doses of MenB vaccine can be offered catch up doses up to 2 years of age. Contact the vaccine team (see above link).

Meningitis ACWY vaccine is delivered in schools and is offered to all young people who are in S3 (around 14 years of age) and those who are homeschooled. Men ACWY can be given up until the age of 25, especially important before starting university or college. You can contact the vaccine team for this (see above link)

Q - Why can't I/my child get Men B vaccine?
A - Recommendations about who should be offered vaccines are made by the Joint Committee on Vaccination and Immunisation, which is an independent expert group that advises the government on vaccine policy. Their recommendations are based on protecting those at highest risk. While it is effective at protecting infants against meningococcal disease, the MenB vaccine offers limited impact on reducing carriage and transmission, and it does not cover all circulating MenB strains

⚠️ We cannot provide or give recommendations on private vaccinations - the private company would do this.

💉📑 We can provide a summary of your immunisation history if required. Please request via the admin section of eConsult.

06/03/2026

1️⃣ week of eConsult 🖥️

We would like to thank our patient’s for their patience during our switch to eConsult this week! 😊

📋 Overall it has went well with the majority of patients managing to complete an eConsult themselves.

💻 Our staff have happily helped the minority with no internet access or no family to fill in for them. As always, if you are struggling but do have internet access, please pop in and we can help you use it - several people have found this helpful. No one will suffer from access due to eConsult.

✅ Each day the duty GP has reviewed ALL completed forms and either offered advice directly or offered either a same day or routine appointment, depending on clinical urgency.

💬 We have utilised texts/emails for those who prefer this.

☺️>😊 eConsult has allowed us to increase F2F consultation numbers within our same staff resource.

❗️We’d just like to highlight that eConsult is totally separate to Patient Access (that is used to order medicines). You DO NOT need to register for eConsult, simply click the blue box on our website homepage as per the below video. Then select the relevant option.

02/03/2026

📢 eConsult is now live

01/03/2026

📢 New way to access Moffat Medical Practice

📲💻 eConsult begins this Monday 2nd March 2026

You will be able to submit an eConsult from 07:00-16:00 Mon-Fri to request help.

Practice nurse/healthcare assistant appointments are booked as normal on the phone.

Reminder - you don’t need to register. You only need to click on eConsult link on our website (see below) and fill in a form whenever you need to contact us about a medical issue

ℹ️ We hope people that attended our information drop ins found these useful. Please keep asking our staff if you have any practical questions. The FAQs and videos are pinned to the top of our page and available in surgery too.

🧑‍🧑‍🧒‍🧒 The majority of our patients will be able to use this, but please remember, if you can’t access the internet (on your phone/computer) and you have no friends/family that can fill in a form for you, please just call and our reception team will help – no one will be excluded from getting help – don’t worry!

Please share!

25/02/2026

Our computer issues have now been resolved.

25/02/2026

Unfortunately we have computer issues this morning and are unable to access the appointment system. We are working to rectify this as quickly as possible. Please bear with us.

23/02/2026

1️⃣ week to go until eConsult is live!

eConsult begins at 07:00 on Monday 2nd March 2026.

We felt it would be useful to share some commonly asked questions from our drop-ins:

✅ I’ve tried clicking the link on the website, but it won’t work? – It won’t be live to click until Monday 2nd March

✅ Do I need to register for it? – No, you simply click the link, fill in your name and answer the questions

✅ Do I need to let you know I’ve filled it in? – No, it will come straight through to us. When you fill in the form, it will confirm to you it’s been sent and we have received it.

✅ Can I still use patient access to order prescriptions? – Yes, this will still work. eConsult is MUCH simpler to use than patient access.

✅ I don’t have a computer, but my phone has internet, can I use this? – Yes, you can access eConsult on your phone or computer. You can access it with WiFi or 3G/4G/5G

✅If my relative fills it in, will you call them or me? – This is up to you, it asks for both the person filling in the forms details and patient details and who you will like us to call. Your relative can fill it in from wherever for you, they don’t need to be with you.

🧑‍🧑‍🧒‍🧒 Please remember, if you can’t access the internet (on your phone/computer) and you have no friends/family that can fill in a form for you, please just call and our reception team will help – no one will be excluded from getting help – don’t worry!

19/02/2026

We are having issues with our telephone line this morning. We are on the phone to BT to try to fix this ASAP

08:30 - PHONES ARE NOW WORKING 😊 Thanks for your patience

17/02/2026

Reminder: Our Practice Will Close Early Tomorrow

We’ll be closed from 13:00 tomorrow, Wednesday 18th February so our team can take part in Protected Learning Time session.

If your medical issue is urgent and cannot wait until we reopen, please call 01387 241033.

We reopen as normal Thursday 19th at 08:00.

Thanks for your support!

16/02/2026

2️⃣ weeks to go until eConsult is live!

eConsult begins at 07:00 on Monday 2nd March.

ℹ️ Just a reminder that our next drop in session is on this Tuesday 17th 1400-16:00 – there are still spaces available to book.

❗️We’d just like to highlight that eConsult is totally separate to Patient Access (that is used to order medicines). You DO NOT need to register for eConsult, simply click the blue box on our website homepage from 2nd March

eConsult is a way to contact your own NHS GP practice online, for free, anywhere and anytime you have access to the internet, quickly and safely. eConsult is...