Castle Gate Medical Practice

30/03/2026

The problems with our phones continues unfortunately. Please be patient as we deal with your calls as quickly as we can.

26/03/2026

📞 ☎️ 📱 26.03.26

Phone update
We are still currently have issues with our phones at CGMP.

Please call Raglan Surgery as you would have previously- 01291 690 222 ☎️

Those that would have previously called Monmouth for appointments etc, we have a temporary set up to still access this service and receive calls but please be patient as there may be a small delay - 01600 713811

For ease or ordering medication our voicemail is working with zero issue so please use that for any orders-01600 713353

As always in an emergency continue to dial 999

We will update again as soon as we know more

Thank you for your understanding

Team CGMP🌈

25/03/2026

We are having problems with the main phone line for Monmouth. If you need to contact us urgently please call Raglan reception on 01291 690222.

17/03/2026

We have received several queries in the last couple of days about the Men B vaccination. Currently we only vaccinate under 2's as part of the routine screening/vaccination.

Meningitis can be caused by several different type of meningitis bacteria, so several vaccinations offer some protection against it.

13/03/2026

It seems that all of our posts start with “There’s a long way to go…”. It does feel that it’s starting to come together now though. The walls are back up and the new floor is being put down next week.

30/01/2026

**Dispensary update 30/1/26**

We've had a few issues with our voicemail this afternoon, if you have left a message with us from 12pm to 3.25pm please could you leave another message - just in case we didn't receive the original message.

Thank you all as always 😊
Dispensary

14/01/2026

Just a reminder to everyone that we have a temporary dispensary set up at the back of the surgery. From here you are able to order medication, collect paper prescriptions and collect dispensed medication (if you are one of our dispensing patients). Opening hours are between 9am and 6pm, but we are closed between 1 and 2 for lunch.
Please note though that we are unable to accommodate dispensing patients wanting to change their location between Monmouth and Raglan due to staffing, you need to stick to your allocated location please.
Please do not go to Monnow Vale to collect prescriptions, unless a clinician has agreed this with you.
Thank you all for your kind words and support during this extremely difficult time! ❤️

09/12/2025

The long process of getting back into the practice begins. The building is being prepared for the drying out phase taking us to early January. We can then start rebuilding the ground floor. We will soon to able to dispense from the practice in Monmouth using a temporary shelter and hatch at the back of the building (see the last photo) and will let you know when this is ready. We are unlikely to be back in the surgery until Spring/Summer. Please continue to be kind to the team as we adapt to the new ways of working and find ways to look after our patients with as little disruption as possible.

21/11/2025

We are set up in Monnow Vale and ready to take your calls from Monday. The clean up of the practice has begun. We will share more info over the coming weeks about medication pick up etc. Thank you to the staff at Monnow Vale for being so welcoming and helpful.

21/11/2025

We are now able to answer incoming calls as normal. We have a temporary set up in Monnow Vale where the reception team are taking the Monmouth calls and Raglan calls will be answered from Raglan.

If you are a Monmouth patient please call the Monmouth number in the usual way.

21/11/2025

Can we kindly ask if this is your car you move it ASAP, we are waiting/hoping to clear and clean this carpark and our walkways today, our contractors have just advised.
Many Thanks

19/11/2025

Info for those needing outside of our opening times ⏰ 🕰️ ✔️💊📞