Felton Surgery Patient Participation Group

02/04/2026

The PPG have had no official update from the surgery, but the Northumberland County Council Planning Portal indicates that the application for surgery refurbishment has been 'permitted' today.
We expect a patient communication will be published in due course to confirm the development timeline and will keep you up to date in the meantine with any further news the PPG receives.

◦ The application form has been completed correctly ◦ Required supporting documents are present and correct ◦ Site Location plan is present ◦ Appropriate fee is paid ◦ Applicant (or their agent) is contacted to acknowledge the application has been accepted

18/03/2026

In this video, we'll provide you with essential information about meningitis, including its signs and symptoms. Meningitis is a serious condition that affect...

18/03/2026

❗ Important information: Meningitis B cases in Kent
We are aware of recent confirmed cases of Meningitis B in Kent and want to make sure our patients have the information they need to stay safe and seek help promptly.

🔹 Meningitis symptoms
These can develop quickly. Symptoms may include:
· A high fever
· Severe headache
· Neck stiffness or difficulty bending the neck
· Sensitivity to light
· Cold hands and feet
· Vomiting
· Drowsiness, confusion, or irritability
· Rash that does not fade when a glass is pressed against it (not always present)

🔹 When to seek urgent help
If someone has symptoms of meningitis do not delay in seeking medical attention. Contact your GP surgery if available but if not, go directly to the nearest emergency department.

🔹 Vaccination information
The routine NHS immunisation programme currently only offers the Meningitis B vaccine to pre school children. If your child has been invited for immunisation please be sure to book an appointment get them the protection the vaccine provides.

Selective vaccination programmes may be introduced for other high risk groups if advised by public health authorities, but it is not routinely available for older children and adults.

You can check your own vaccination history through the NHS App and that of your child in their Red Book. For instructions using the NHS app please follow this link: Setting up the NHS App

🔹 Further information
For full, reliable guidance on meningitis, please visit the NHS meningitis information page 👉 https://orlo.uk/TN2m1

17/03/2026

🚨 New patients welcome

If you, or someone you know, is looking for a friendly, professional GP practice that puts your care first, we’d love to welcome you to NPC Felton and Widdrington.

Registering with us online is simple, quick and easy. Click here 👉 https://orlo.uk/y758K

To find out more about our practice and the services we offer, read our practice information leaflet 👉 https://orlo.uk/LM5XE

10/03/2026

📋 Have you received this year's GP Patient Survey?

Every year, patients are randomly invited to take part in the national GP Patient Survey.

This survey helps our practice improve services for our patients. It's important that we hear about your experiences, even if you haven’t visited your GP practice recently, or if you have filled in a questionnaire before.

If you receive a survey invitation, please take the time to participate. Understanding what we're doing well and where we can improve helps us provide a better service to our patients.

The deadline to complete the paper survey is 23 March 2026 and if you're completing the survey online, you have until 31 March 2026.

For more information and FAQs, visit the GP Patient Survey's website 👉 https://orlo.uk/ArTJl

08/03/2026

Are you a carer?

Carers Northumberland are a charity dedicated to improving the lives of unpaid carers by responding to their needs, informing them of their rights and entitlements.

The team can:
🔹 Give information and advice
🔹 Provide support for young carers
🔹 Help carers access small grants to enable them to take short breaks from their caring responsibilities
🔹 Help carers build networks of support and friendship
🔹 Support carers to train, volunteer, find work and know their rights in employment
🔹 Help make plans to ensure the person you look after is always taken care of.

For more information, visit their website 👉 https://orlo.uk/xa5HT

20/02/2026

Our reception team works hard to answer your call as quickly as possible, but sometimes the volume means longer wait times for patients.

If you are in a rush, or don't have the time to make a phone call, you can submit a request online through SystmConnect. Submitting a request through SystmConnect is quick and easy; just complete the form and someone from the practice will be in touch.

19/02/2026

We've got an update on the progress being made to refurbish the NPC Felton surgery.

Head over to our website to read it 👉 https://orlo.uk/RXlw9

04/02/2026

📋 Have you received this year's GP Patient Survey?

Every year, patients are randomly invited to take part in the national GP Patient Survey.

This survey helps our practice improve services for our patients. It's important that we hear about your experiences, even if you haven’t visited your GP practice recently, or if you have filled in a questionnaire before.

If you receive a survey invitation, please take the time to participate. Understanding what we're doing well and where we can improve helps us provide a better service to our patients.

The deadline to complete the paper survey is 23 March 2026 and if you're completing the survey online, you have until 31 March 2026.

For more information and FAQs, visit the GP Patient Survey's website 👉 https://orlo.uk/Bzpp0

23/12/2025

Over the festive period, there are several bank holidays. Our practice will be closed on these days. See below for the dates:

🔵 Thursday 25 December
🔵 Friday 26 December
🔵 Thursday 1 January

If you need to access care on these days, there are several options:
🔵 Choose your local pharmacy for minor health concerns, such as earache, itchy eyes and sore throats. Some pharmacies are also able to prescribe prescriptions through Pharmacy First. Click the link to find a pharmacy open near you 👉 https://orlo.uk/QPt9H
🔵 Choose 111 for urgent health concerns or when you're unsure what to do. You can call 111 or visit 111.nhs.uk.
🔵 Choose 999 for medical or mental health emergencies. This is when someone is seriously ill or injured and their life is at risk

14/12/2025

😷 If you need to visit our practice and have a respiratory condition, please wear a mask.

Wearing a mask helps to reduce the spread of illnesses and helps keep everyone in our practice safe.

Our reception team has free masks available if you need one.

Thank you for your continued support.

08/12/2025

This drop in session is today, Monday 8th December. Pop along to the village hall any time between 1630 and 1830 to hear more about our surgery refurbishment .

In case you missed it, we're holding a drop-in session at Felton Village Hall tomorrow (08/12) for patients to find out more about the refurbishment work being done at NPC Felton.

The drop-in session is between 4.30pm and 6.30pm. There's no need to book ahead, just pop in and we'll be there to have a chat!

Members of the surgery and refurbishment teams will be present to answer all questions you might have.