Felton Surgery Patient Participation Group

08/03/2026

Are you a carer?

Carers Northumberland are a charity dedicated to improving the lives of unpaid carers by responding to their needs, informing them of their rights and entitlements.

The team can:
🔹 Give information and advice
🔹 Provide support for young carers
🔹 Help carers access small grants to enable them to take short breaks from their caring responsibilities
🔹 Help carers build networks of support and friendship
🔹 Support carers to train, volunteer, find work and know their rights in employment
🔹 Help make plans to ensure the person you look after is always taken care of.

For more information, visit their website 👉 https://orlo.uk/xa5HT

20/02/2026

Our reception team works hard to answer your call as quickly as possible, but sometimes the volume means longer wait times for patients.

If you are in a rush, or don't have the time to make a phone call, you can submit a request online through SystmConnect. Submitting a request through SystmConnect is quick and easy; just complete the form and someone from the practice will be in touch.

19/02/2026

We've got an update on the progress being made to refurbish the NPC Felton surgery.

Head over to our website to read it 👉 https://orlo.uk/RXlw9

04/02/2026

📋 Have you received this year's GP Patient Survey?

Every year, patients are randomly invited to take part in the national GP Patient Survey.

This survey helps our practice improve services for our patients. It's important that we hear about your experiences, even if you haven’t visited your GP practice recently, or if you have filled in a questionnaire before.

If you receive a survey invitation, please take the time to participate. Understanding what we're doing well and where we can improve helps us provide a better service to our patients.

The deadline to complete the paper survey is 23 March 2026 and if you're completing the survey online, you have until 31 March 2026.

For more information and FAQs, visit the GP Patient Survey's website 👉 https://orlo.uk/Bzpp0

23/12/2025

Over the festive period, there are several bank holidays. Our practice will be closed on these days. See below for the dates:

🔵 Thursday 25 December
🔵 Friday 26 December
🔵 Thursday 1 January

If you need to access care on these days, there are several options:
🔵 Choose your local pharmacy for minor health concerns, such as earache, itchy eyes and sore throats. Some pharmacies are also able to prescribe prescriptions through Pharmacy First. Click the link to find a pharmacy open near you 👉 https://orlo.uk/QPt9H
🔵 Choose 111 for urgent health concerns or when you're unsure what to do. You can call 111 or visit 111.nhs.uk.
🔵 Choose 999 for medical or mental health emergencies. This is when someone is seriously ill or injured and their life is at risk

14/12/2025

😷 If you need to visit our practice and have a respiratory condition, please wear a mask.

Wearing a mask helps to reduce the spread of illnesses and helps keep everyone in our practice safe.

Our reception team has free masks available if you need one.

Thank you for your continued support.

08/12/2025

This drop in session is today, Monday 8th December. Pop along to the village hall any time between 1630 and 1830 to hear more about our surgery refurbishment .

In case you missed it, we're holding a drop-in session at Felton Village Hall tomorrow (08/12) for patients to find out more about the refurbishment work being done at NPC Felton.

The drop-in session is between 4.30pm and 6.30pm. There's no need to book ahead, just pop in and we'll be there to have a chat!

Members of the surgery and refurbishment teams will be present to answer all questions you might have.

28/11/2025

Earlier this week, we shared an update on the refurbishment work for NCP Felton.

See below for a timeline 👇

Click the link in the comments for more information.

26/11/2025

🆕 Update on the NPC Felton surgery refurbishment

We are pleased to share an update on the refurbishment of NPC Felton, including updated floor plans and a timeline, now available on our website. Click the link in the comments to read more.

Residents are invited to a drop-in session to find out more and ask questions:

📅 Monday 8 December
🕟 4:30pm – 6:30pm
📍 Felton Village Hall, Main Street, NE65 9NH

All are welcome to attend and learn more about the improvements planned for the surgery. This is a drop-in sessions so please just show up; there is no need to book ahead.

04/11/2025

Minutes of PPG meetings can be found by following this link....

Meet the PPG – NPC Site

Winter flu vaccinations: If you’ve received a text message from us to book your flu vaccine, it’s important to do it as soon as you can

04/11/2025

Minutes of the PPG meeting held on 14th October 2025 can be found on the surgery website, noticeboard, or via the link below.

Meet the PPG – NPC Site

Winter flu vaccinations: If you’ve received a text message from us to book your flu vaccine, it’s important to do it as soon as you can

26/10/2025

2-3-year-olds are eligible to receive their flu vaccine as a nasal spray from their GP practice.

Help protect your little ones from becoming seriously unwell this winter by getting them vaccinated against flu.

Parents or guardians will receive a text message with instructions on how to book an appointment at one of our flu clinics.

Thank you for helping us create a safe winter environment for everyone.