23/03/2026
Castle Surgery Spring Newsletter
Welcome to our latest practice update. In this issue we introduce new team members, highlight new services available at the surgery, share seasonal health advice, and remind patients how they can help us reduce missed appointments.
Spring Newsletter – Your GP Surgery Update
As we welcome the longer days and warmer weather, we would like to share some important updates and health advice to help you stay well this spring.
💊 Electronic Prescription Service (EPS)
We now use EPS to send prescriptions electronically to your chosen pharmacy. Please let reception know which pharmacy you would like us to use.
📉 Missed Appointments (DNA – Did Not Attend)
Missed appointments remain a challenge for the NHS. In the Last three months, 321 appointments were missed at our practice.
Please help us by:
Cancelling appointments, you no longer need
Contacting reception as early as possible
💊 Use Your Local Pharmacy – Common Ailments Scheme
Did you know you can access help for many minor illnesses without seeing a GP? Through the Common Ailments Scheme, pharmacists can provide advice and, where appropriate, treatment for conditions such as coughs, sore throats, conjunctivitis, skin rashes, and more. This is a quick and convenient way to get care, often without an appointment.
📅 Appointments and Access
Our GP appointments remain in high demand. Please help us by using the most appropriate service: -
When to Call 999
Call 999 immediately if someone is seriously ill or injured. This includes, Chest pain or symptoms of a heart attack, Signs of a stroke (face drooping, arm weakness, speech problems) Severe difficulty breathing or choking, Unconsciousness or not responding, Heavy bleeding that won’t stop
Seizures (fits) that won’t stop or first-time seizures
Severe allergic reactions (anaphylaxis) Serious accidents or injuries
Don’t delay—calling 999 could save a life.
Minor injuries attend Neath Port Talbot MIU
Pharmacy for minor illnesses
NHS 111 for urgent advice when we are closed
GP appointments for more complex or ongoing concerns
🛡️ Vaccinations
Spring is an important time for certain vaccinations and boosters. If you are eligible, we will contact you—please take up the offer to protect yourself and others.
🚶♀️ Staying Well
Take advantage of the improving weather by getting outdoors, staying active, and maintaining a balanced diet. Even a short daily walk can have a positive impact on your physical and mental wellbeing.
💊 Spring COVID Vaccination Programme
The Spring COVID-19 vaccination programme will be starting soon.
Patients who may be eligible include:
Adults aged 75 and over
Individuals who are immunosuppressed
RSV VACCINE
Pregnant (28+ weeks) → to protect babies
Adults → mainly 75 years and older
Eligible patients will be contacted with booking information.
🏡 Self-Care Advice
Many common illnesses can be managed at home with self-care.
Examples include:
Colds
Sore throats
Mild coughs
Minor aches and pains
Self-care tips:
Rest and drink plenty of fluids
Use over-the-counter medicines where appropriate
Seek advice from your local pharmacist
If symptoms last longer than expected or worsen, please seek medical advice.
📞 Contacting the Practice
For appointments and enquiries please contact us:
📞 Phone: 01639 622050
🌐 Website: www.castlesurgery.com
As we move into these brighter months, our team remains committed to supporting your health journey. Whether it’s a routine check-up or a new concern, we are here to help you thrive this spring.
Please remember to stay hydrated and protect your skin as the sun grows stronger.
Wishing you a vibrant and healthy spring season ahead.
The Partners and Staff Castle Surgery
