Castle Surgery

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Castle Surgery

Castle Surgery page is for patients to see live updates from the surgery.

11/02/2026

📢 Important Notice: Electronic Prescriptions (EPS)

EPS is going live soon!

From 10th March 2026 your prescriptions will be sent electronically to a pharmacy of your choice.

👉 What do you need to do?
Please complete a Pharmacy Nomination Form to tell us which pharmacy you would like your prescriptions sent to.
• Forms are available at reception
• A member of staff can help if you have any questions
✅ Why nominate a pharmacy?
• Faster and more convenient prescription processing
• No need to collect paper prescriptions
• Your medication will be ready at your chosen pharmacy

Thank you for your cooperation
Please return your completed form to reception

Many thanks,
Castle Surgery

03/02/2026

Planned IT Maintenance – Wednesday 4th February

Please note that the surgery’s internet systems will be temporarily unavailable on Wednesday 4th February, between 12:00pm and 2:00pm due to planned maintenance.

📞 Telephone lines will remain open, however there may be some delays during this time.

We apologise for any inconvenience this may cause and thank you for your patience.

Castle Surgery.

02/02/2026

December 2025

05/01/2026

⚠️ Important Safety Notice ⚠️

Due to the current weather conditions we kindly ask all patients and visitors to take extra care when walking, wear suitable footwear, and allow extra time for your visit.

If you feel unsafe accessing the surgery, please contact us and we will do our best to help.

Thank you for your understanding and please stay safe ❄️

02/01/2026

November 2025

22/12/2025

🎄 Christmas & New Year Pharmacy Opening Times 🎄

With the festive period approaching, we wanted to help everyone plan ahead 💊

Local pharmacies may have reduced or altered opening hours over Christmas and New Year, especially on bank holidays. Please see details below for specific opening times and arrangements.

We also recommend checking directly with your usual pharmacy before you visit, and if you rely on regular prescriptions, please make sure you order them in good time.

Thank you, and we wish everyone a safe, healthy, and happy Christmas 🎅✨

17/12/2025

🎄 Christmas & New Year Opening Hours 🎄

Please see our opening hours over the festive period:

📅 Wednesday 24th December 2025 – Open 8:00am – 6:30pm
📅 Thursday 25th December – Closed
📅 Friday 26th December – Closed
📅 Saturday 27th December – Closed
📅 Sunday 28th December – Closed
📅 Monday 29th December – Open 8:00am – 6:30pm
📅 Tuesday 30th December – Open 8:00am – 6:30pm
📅 Wednesday 31st December – Open 8:00am – 6:30pm
📅 Thursday 1st January 2026 – Closed
📅 Friday 2nd January 2026 – Back to normal opening hours

📌 When we are closed and you need urgent medical advice, please contact NHS 111.
🚑 In an emergency, always call 999.

Please remember to order repeat prescriptions in advance where possible.

Thank you for your understanding, and we wish all our patients a Merry Christmas and Happy New Year 🎅✨

Castle Surgery

13/11/2025

📢 Notice to Our Patients

We’re currently experiencing internet issues at the surgery, which is affecting our phone lines and computer systems. This means it may take us a little longer than usual to answer calls or access patient information.

We’re really sorry for the inconvenience and appreciate your patience and understanding while our provider works to resolve the problem.

Thank you,
Castle Surgery

03/11/2025

September 2025

02/10/2025

August 2025

15/09/2025

⚠️ Important Notice ⚠️

Due to a power outage from the National Grid, our surgery is currently without electricity.
We expect power to be restored by 6:00 PM today.

This means our phone lines and systems may be unavailable until then.
We apologise for any inconvenience and appreciate your patience while this is resolved.

Thank you for your understanding.

04/09/2025

July 2025

Address

1 Prince Of Wales Drive
Neath
SA113EW

Telephone

+441639622050

Website

https://castlesurgery.com/

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