13/11/2025
Stacey, our Director, and Michelle have had a lovely busy day out meeting some of the incredible people we support… and plenty of their furry companions too! 🐾💛🤍🩶
Days like this remind us what our S.M.I.L.E values look like in real life:
Step Up – taking the time to visit, connect and understand what matters most to each person.
Make it Personal – because caring for someone often means caring for their beloved pets too.
Include Everyone – pets are part of the family, and they’re a big part of people’s daily comfort and wellbeing.
Little Things Matter – a quick stroke, fresh water, or knowing a pet’s routine makes a huge difference.
Earn Trust – by showing we genuinely care about every part of someone’s life, not just the essentials.
For many people we support, their fur babies are their companions for the rest of the day when we’re not there. That’s why it’s so important to us that we not only care for the person, but that we support and look after their furry friends as well.
A busy day, lots of smiles, and lots of wagging tails 🐶🐱💛🤍🩶