Heaton Road Surgery

Heaton Road Surgery We’re a friendly GP Surgery delivering high quality care. Follow the page to receive Surgery updates.

⬇️See below appointment report for November.✅ 1,688 patients received a GP appointment in November. ✅ 1,060 patients rec...
01/12/2025

⬇️See below appointment report for November.
✅ 1,688 patients received a GP appointment in November.
✅ 1,060 patients received a Nurse or HCA appointment in October.
❗️32 Hours 30 Minutes worth of appointment time with any of our clinicians at the Surgery was wasted due to patients not attending their appointment.
If are no longer able to attend your appointment with any clinician at the Surgery, please call our reception team or text 'CANCEL' to the number on your reminder text. If you have changed your contact number, please inform the Surgery of your new details.

⬇️See below appointment report for October✅ 1,785 patients received a GP appointment in October. ✅ 1,140 patients receiv...
06/11/2025

⬇️See below appointment report for October
✅ 1,785 patients received a GP appointment in October.
✅ 1,140 patients received a Nurse or HCA appointment in October.
❗️41 Hours 30 Minutes worth of appointment time with any of our clinicians at the Surgery was wasted due to patients not attending their appointment.

If are no longer able to attend your appointment with any clinician at the Surgery, please call our reception team or text 'CANCEL' to the number on your reminder text. If you have changed your contact number, please inform the Surgery of your new details.

⬇️See below appointment report for September✅ 1,760 patients received a GP appointment in August. ✅ 1,030 patients recei...
01/10/2025

⬇️See below appointment report for September
✅ 1,760 patients received a GP appointment in August.
✅ 1,030 patients received a Nurse or HCA appointment in August.
❗️27 Hours 45 Minutes worth of appointment time with any of our clinicians at the Surgery was wasted due to patients not attending their appointment.

If are no longer able to attend your appointment with any clinician at the Surgery, please call our reception team or text 'CANCEL' to the number on your reminder text. If you have changed your contact number, please inform the Surgery of your new details.

⬇️ Please see below appointment report for August 2025 ⬇️✅  1,352 patients received a GP appointment in August. ✅751 pat...
24/09/2025

⬇️ Please see below appointment report for August 2025 ⬇️

✅ 1,352 patients received a GP appointment in August.
✅751 patients received a Nurse or HCA appointment in August.
❗️24 Hours 15 Minutes worth of appointment time with any of our clinicians at the Surgery was wasted due to patients not attending their appointment.

A question we have been asked in the past is "Why was my appointment running late when there was no one in the waiting room and no one came out of the room before I was called in?"

Our GPs do hundreds of telephone calls depending on the patients preference. Therefore, a GP's clinic is usually a mix of face to face and telephone calls. So, if there is no one in the waiting room and yet your appointment is running late, the GP will have been on a telephone consultation with a patient.

If are no longer able to attend your appointment with any clinician at the Surgery, please call our reception team or text 'CANCEL' to the number on your reminder text. If you have changed your contact number, please inform the Surgery of your new details.

‼️Flu Vaccine Clinic‼️The first flu vaccination for 18 to over 65s will be held on Saturday 4th October.The first childr...
02/09/2025

‼️Flu Vaccine Clinic‼️

The first flu vaccination for 18 to over 65s will be held on Saturday 4th October.

The first children’s flu clinic will be held on 11th September.

Please call the Surgery to book.

Please download the NHS app and turn notifications on for further updates on further planned clinics.

Using weight loss jabs? Some available in the UK include; Semaglutide (also known as Ozempic and Wegovy) and Tirzepatide...
22/08/2025

Using weight loss jabs? Some available in the UK include; Semaglutide (also known as Ozempic and Wegovy) and Tirzepatide (also known as Mounjaro)💉

🚫 Do not use weight loss injections if you are:
• Pregnant
• Trying to get pregnant
• Breastfeeding

If you become pregnant while using weight loss medication, speak to a healthcare professional immediately for advice. 👩‍⚕️

Oral contraceptives might not work as well. Consider extra protection like the implant, coil, or condoms.
Speak to a healthcare professional for advice. 👩‍⚕️

For more information on medicines in pregnancy visit ➡️
https://www.medicinesinpregnancy.org/leaflets-a-z/glp-1-receptor-agonists/

Contraception made easy 💊You can now get the contraceptive pill directly from your local pharmacy, no GP appointment nee...
21/08/2025

Contraception made easy 💊

You can now get the contraceptive pill
directly from your local pharmacy, no GP
appointment needed.

➡️ Walk in anytime

➡️ Talk in private with a pharmacist

➡️ Whether you’re already taking the pill or
looking to start

➡️ Free & confidential (even if you're under
16)

➡️ Get support, check-ups, and advice
when you need it

Find your nearest pharmacy at https://www.nhs.uk/nhs-services/pharmacies/find-a-pharmacy-offering-contraceptive-pill-without-prescription/

Please be aware that on Monday 25th August the Surgery will be closed for the bank Holiday. If you are due a prescriptio...
19/08/2025

Please be aware that on Monday 25th August the Surgery will be closed for the bank Holiday. If you are due a prescription over the Bank Holiday then please request your prescription a minimum of 3 working days prior to the Surgery being closed.

If you need medical advice that is unable to wait until the Surgery reopens on Tuesday 26th August, please contact 111.

In the event of a medical emergency, please call 999. If you are deaf, you can use the 999 BSL app or website in a medical emergency for a video relay service with a BSL interpreter - https://999bsl.co.uk/

From 1 July 2025, routine cervical screening intervals will be extended from 3 to 5 years for participants aged 25-49 wh...
23/06/2025

From 1 July 2025, routine cervical screening intervals will be extended from 3 to 5 years for participants aged 25-49 who test negative after attending cervical screening on or after this date.

The NHS Cervical Screening Programme saves thousands of lives every year by checking for high-risk Human Papilloma Virus (hrHPV) which causes almost all cervical cancers.

In England, women and people with a cervix are currently invited every 3 years between the ages of 25-49 and every 5 years if aged 50-64 years.

In December 2019, HPV primary screening was fully implemented in England. This is a more sensitive and accurate test than the previous ‘smear’ test, which only looked for cervical cell
changes.

HPV testing is the best way to find out at an early stage who is at higher risk of developing the cervical cell changes that over time could potentially lead to cervical cancer if
left untreated. This enables us to offer a more personalised approach to cervical cancer prevention based on an individual’s risk.

Studies have shown that if a person tests negative for hrHPV they are extremely unlikely to go on to develop cervical cancer within the next 10 years. A study1 in England, published by King’s College London, showed that 5-year screening intervals are as safe as 3-year intervals; the same number of cancers will be prevented and less frequent cervical screening tests are needed.

The UK National Screening Committee (UKNSC) reviewed all the robust scientific evidence and recommended a change to a 5-year screening interval for participants aged 25-49 years who test negative for hrHPV at their routine screen. The Department of Health and Social Care (DHSC) has accepted this recommendation.

Next test due dates will not be changed; individuals will be invited at the interval in which they were advised of at the time of their last test.

There will be no change to the clinical pathway for those testing positive for HPV. Where there are no cell changes, they will be invited for screening again in 1 year. If cell changes
are found alongside a positive HPV test, they will be referred directly to a hospital clinic for a colposcopy to check the cervix more closely. An individual will only move onto a 5 year
screening interval after this when they meet the clinical criteria.

13/06/2025

‼️Reception Sickness‼️

Unfortunately, due to sickness we have less reception staff able to answer the phone lines today. We apologise for the delay in answering your phone call. Our reception staff are working hard to answer your call as soon as possible.

We apologise for any inconvenience.

Thank you.

Our service is regulated and inspected by the Care Quality Commission (CQC). Please offer feedback on care you have rece...
15/05/2025

Our service is regulated and inspected by the Care Quality Commission (CQC). Please offer feedback on care you have received from us via Give Feedback on Care. You can also call CQC on 03000 616161.

Menopause is the time in a woman’s life when her periods stop as a result of the reduction and loss of ‘ovarian reproduc...
07/05/2025

Menopause is the time in a woman’s life when her periods stop as a result of the reduction and loss of ‘ovarian reproductive function’.

Ovaries produce the hormones oestrogen, progesterone
and testosterone. When a woman approaches the menopause, less oestrogen is produced causing her body to behave differently. This process is usually a gradual one that progresses over several years. Oestrogen also plays an important role in maintaining bone and heart health as well as brain function during the reproductive years.

The menopause usually occurs between 45 and 55 years of age. The average age in the UK is 51. It is defined as when a woman has had no periods for one year or more. Before then a woman will experience ‘early peri-menopause’ and ‘late peri-menopause’.

The most common symptoms are hot flushes and night sweats, experienced by 70-80% of women. Other symptoms include disturbed sleep and insomnia, low energy levels, low mood, anxiety, low libido and low sexual drive, impaired memory and concentration, a sensation of ‘brain fog’, joint aches, headaches, palpitations and vaginal dryness and urinary symptoms.

If you would like to discuss the menopause please contact us to arrange an appointment with a GP.

Dr Gall is our menopause champion and ensures the practice is up to date with the latest guidance and advice
Useful and trusted links:

https://www.imsociety.org/for-women/
https://www.menopausematters.co.uk/
https://www.daisynetwork.org/

Address

17-19 Heaton Road
Newcastle Upon Tyne
NE61SA

Opening Hours

Monday 8:30am - 6pm
Tuesday 8:30am - 8pm
Wednesday 8:30am - 6pm
Thursday 8:30am - 12pm
1:30pm - 6pm
Friday 8:30am - 6pm

Telephone

+441912655911

Alerts

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