What are the opening hours?

Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 5pm

SureCare Newcastle & North Tyneside

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SureCare Newcastle & North Tyneside

Delivering exceptional home care services across Northumberland, Newcastle, and North Tyneside. How can we assist you or your loved ones today?

Our dedicated team is here to provide bespoke & compassionate support tailored to your individual Choices. We aim to provide care, assistance and support in ways that have positive outcomes for all of our clients, whilst promoting and encouraging their active participation. We regularly review the support provided to our clients to ensure that we are successfully meeting their needs and achieving their aims and objectives. We encourage feedback from our clients, their relatives, friends and representatives. We aim to provide a tailor made package of care and support that contributes to the overall health and well-being of its clients, whilst incorporating individual needs, wishes and preferences. We will work in partnership with other services and health professionals, to support our clients in maximising their full potential by promoting independence and, wherever possible, participation within our local community. Before we can deliver services and in order to meet our client’s needs, we ensure that a full care needs assessment is completed by our experienced staff and a detailed plan of care is agreed. We ensure that our clients’ needs are thoroughly re-assessed as often as required to ensure that the care and support provided has the flexibility to respond to any change of needs. Our rigorous recruitment and in-house training procedure ensures we continuously provide the highest calibre of staff. Our staff are regularly monitored and supported in their role, and career progression and development is encouraged throughout. Our Vision
To be recognised as the leading trusted provider of high quality care and support services to those in need of help and care for any reason. Our Mission
To consistently provide our clients, with the highest quality of tailor made, person centred care and support services, enabling them to maintain their dignity and independence and improve their overall health, wellbeing and quality of life. Our Values
We provide a Community of Care Services for Life’s journey. Our values are what we care about the most: Independence, Respect, Dignity, Trust, Reliability and Commitment.

05/12/2025

You’re not alone this winter 💪

Our team is here to support your older loved ones with companionship, practical help and a friendly face at the door 🙌

Because no one should feel isolated this season 💙

Get in touch today by commenting below ⬇️

04/12/2025

We’re always so touched by the kind words we receive from our clients and their families 💬

Thank you to everyone who takes the time to share their experiences 🙌

If you would like to leave us some feedback, leave a comment below! ⬇️

02/12/2025

Can SureCare accommodate my needs if they increase?

Yes, we offer flexible and adaptable care ✅

If there is any change to your care needs we will reassess and work with you to agree a new care plan 🤝

Read more of our FAQs here:
👉 https://www.surecare.co.uk/faq/

01/12/2025

Happy December! 🎅🎄

The month of cosy moments, warm drinks and time spent with loved ones 💙

What are you most looking forward to this month? 🥳

Share your thoughts in the comments! ⬇️

29/11/2025

Christmas is a time for warmth, companionship and care 🎄💙

At SureCare, we understand how important it is to have someone there! 🙌

Not just to help, but to share a smile and a friendly chat 💬

Learn more about how we can assist your family by visiting our website here: https://www.surecare.co.uk/

28/11/2025

Ready for a fresh start before the New Year? 🌟

Whether you’re experienced in care or looking to begin a rewarding new career, we’ll support you every step of the way 🤝

Start your journey today and head into the New Year with purpose 👀

👉 https://www.surecare.co.uk/careers/

26/11/2025

We’re starting to feel festive! 👀🎄

From hot chocolate after a frosty walk to family time full of laughter, winter brings so many wonderful memories ☃️

Let us know in the comments your favourite winter memory! ⬇️

25/11/2025

What is SureCare? 👀

SureCare is a high-quality home care provider, fully regulated by the Care Quality Commission (CQC).

As a trusted provider, we are committed to providing exceptional care services for those in need at all stages of life’s journey.

SureCare aims to deliver excellent care, to meet the needs of our clients whilst respecting their wishes and preferences, each and every day!

Learn more here: https://www.surecare.co.uk/faq/

22/11/2025

As the temperatures drop, it’s important to stay warm and well at home ❄️

Here are a few simple tips:
🏠 Keep the heat in
🧣 Layer up
🔥 Heat your home safely
💉 Get your flu jab

At SureCare, we’re here to support you and your loved ones to stay safe, warm and cared for this season 💙

Get in touch with us today to learn more! 📞

20/11/2025

You’re not alone this winter 💙

At SureCare, our caring team is here to offer companionship, support and a friendly face when it’s needed most 🤝

A warm chat, a shared smile or a simple cup of tea can make all the difference ☕

Learn more about our services here: https://www.surecare.co.uk/

18/11/2025

Taking care of ourselves is so important, especially as we get older 🙌

Here are a few simple self-care ideas for older adults:

🚶‍♀️ Take a short daily walk
📞 Call a friend or family member
🎶 Listen to your favourite music
🥗 Nourish yourself with wholesome meals

How do you take care of yourself? Let us know!

17/11/2025

We’re so proud to receive such wonderful feedback from our clients and their families 💜

You can read more of our great reviews by visiting the website below! ⬇️

🔗 https://brnw.ch/21wXz81

Address

The Grainger Suite, Dobson House, Regent Centre, Gosforth
Newcastle Upon Tyne
NE33PF

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Telephone

+441916911044

Website

https://www.surecare.co.uk/newcastle/

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Our Story

SureCare Newcastle & North Tyneside is a family run home care provider.

SureCare Newcastle & North Tyneside’s objective is to improve the quality of life for individuals and families who require our help, by enabling them to live independent and fulfilled lives in the comfort of their own homes for as long as it is safe and practical to do so.

SureCare Newcastle & North Tyneside aim to provide a tailored package of care and support, that contributes to the health and wellbeing of our service users incorporating their individual needs, preferences and personal goals.

Before SureCare Newcastle & North Tyneside can deliver any services, a full care needs assessment is completed by our experienced staff and a detailed plan of care agreed upon with the relevant individuals. We regularly review the care and support provided to ensure it has the flexibility to respond to any change of needs or personal requirements.