What are the opening hours?

Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 5pm

SureCare Newcastle & North Tyneside

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SureCare Newcastle & North Tyneside

Delivering exceptional home care services across Northumberland, Newcastle, and North Tyneside. How can we assist you or your loved ones today?

Our dedicated team is here to provide bespoke & compassionate support tailored to your individual Choices. We aim to provide care, assistance and support in ways that have positive outcomes for all of our clients, whilst promoting and encouraging their active participation. We regularly review the support provided to our clients to ensure that we are successfully meeting their needs and achieving their aims and objectives. We encourage feedback from our clients, their relatives, friends and representatives. We aim to provide a tailor made package of care and support that contributes to the overall health and well-being of its clients, whilst incorporating individual needs, wishes and preferences. We will work in partnership with other services and health professionals, to support our clients in maximising their full potential by promoting independence and, wherever possible, participation within our local community. Before we can deliver services and in order to meet our client’s needs, we ensure that a full care needs assessment is completed by our experienced staff and a detailed plan of care is agreed. We ensure that our clients’ needs are thoroughly re-assessed as often as required to ensure that the care and support provided has the flexibility to respond to any change of needs. Our rigorous recruitment and in-house training procedure ensures we continuously provide the highest calibre of staff. Our staff are regularly monitored and supported in their role, and career progression and development is encouraged throughout. Our Vision
To be recognised as the leading trusted provider of high quality care and support services to those in need of help and care for any reason. Our Mission
To consistently provide our clients, with the highest quality of tailor made, person centred care and support services, enabling them to maintain their dignity and independence and improve their overall health, wellbeing and quality of life. Our Values
We provide a Community of Care Services for Life’s journey. Our values are what we care about the most: Independence, Respect, Dignity, Trust, Reliability and Commitment.

05/11/2025

Fireworks can be frightening for our four-legged friends 🎆🐾

If your cat or dog gets anxious during fireworks, here are a few ways to help:

🏡 Keep curtains closed and lights on
🎶 Play gentle background music
🤝 Create a safe space where they can hide and feel secure

At SureCare, we care for the whole family, pets included!

Get in touch with us today to find out more about how we can help 🙌

03/11/2025

Cold days call for cosy comforts! ❄️☕️

Whether it’s a hot cup of tea, a soft blanket or a good book, we’d love to know...

What’s your favourite cold weather comfort? 💙

01/11/2025

Live-in Care offers warmth, safety and peace of mind for these colder months ❄️

Here are some of the key benefits:
🏡 Stay in familiar surroundings with round-the-clock support
🔥 Care workers help ensure the home stays cosy and heating is managed safely
🥣 Enjoy hot, home-cooked meals to stay healthy and energised

We're here to help your loved ones live comfortably and confidently at home 💙

Learn more here: https://www.surecare.co.uk/care-services/live-in-care/

31/10/2025

Halloween isn’t just for the little ones – it’s a wonderful chance for older adults to get creative too! 🎃

You could try:
👉 Painting pumpkins instead of carving
👉 Making colourful paper garlands
👉 Decorating jars with fairy lights

Crafting together can be a fun social activity, helping loved ones feel involved while also creating lasting memories 🍂

Let us know your halloween plans in the comments ⬇️

30/10/2025

Looking for extra income before the festive season? 🎄

With flexible hours and rewarding work, you could make a difference this Christmas 💪

Join our team by visiting our website here: https://www.surecare.co.uk/careers/

29/10/2025

A stroke is always an emergency 🚨

This , learn the FAST signs and share them with loved ones ⬇️

👉 Face – has it dropped?
👉 Arms – can they lift both?
👉 Speech – is it slurred?
👉 Time – call 999 immediately.

Share this post to spread the word 💪

27/10/2025

This Halloween, let’s make sure the only scares are the spooky ones! 👻

Look out for your older loved ones by:
✅ Clearing walkways
✅ Securing fairy light wires
✅ Using flameless candles to reduce risks

Leave your tips in the comments and let's all stay safe this Halloween! 🎃

25/10/2025

At SureCare, we take a person-centred approach to care, so that we can support you whatever your living situation 🏡

Whatever your needs, we can offer as much or as little extra support as you need 🙌

Learn more about our services here:
https://www.surecare.co.uk/care-services/domiciliary-care/

24/10/2025

Another outstanding review! Thank you for such kind words 🤩

If you or a loved one have also received our care, we would love to hear from you! 💜

Click the link below or leave a comment to give us your feedback ⬇️

🔗 https://brnw.ch/21wWU09

22/10/2025

At SureCare, we believe care is built on trust 🤝

From daily support to specialised services, our team is here to provide reliable, compassionate care you can depend on 💪

Learn more about our services and why families choose SureCare by visiting our website! 💙

🔗 https://www.surecare.co.uk/about-us/

21/10/2025

On National Heroes’ Day, we celebrate the everyday heroes in care 🌟

A true care hero shows kindness, patience and compassion, making a real difference in people’s lives 💪

What do you think makes a care hero? 💜

16/10/2025

Autumn evenings call for a blanket, a cuppa and a good book! 📖

Reading is also great for our brains, especially as we get older 💪

What’s your top recommendation for a cosy autumn read? 🍁

Address

The Grainger Suite, Dobson House, Regent Centre, Gosforth
Newcastle Upon Tyne
NE33PF

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Telephone

+441916911044

Website

https://www.surecare.co.uk/newcastle/

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Our Story

SureCare Newcastle & North Tyneside is a family run home care provider.

SureCare Newcastle & North Tyneside’s objective is to improve the quality of life for individuals and families who require our help, by enabling them to live independent and fulfilled lives in the comfort of their own homes for as long as it is safe and practical to do so.

SureCare Newcastle & North Tyneside aim to provide a tailored package of care and support, that contributes to the health and wellbeing of our service users incorporating their individual needs, preferences and personal goals.

Before SureCare Newcastle & North Tyneside can deliver any services, a full care needs assessment is completed by our experienced staff and a detailed plan of care agreed upon with the relevant individuals. We regularly review the care and support provided to ensure it has the flexibility to respond to any change of needs or personal requirements.