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TSA - The Voice Of Technology Enabled Care, The Catalyst, 3 Science Square, Newcastle Helix, Newcastle upon Tyne (2026)

26/03/2026

ITEC 2026 delivered a phenomenal impact, demonstrating the strength of the sector and the improvements that can be achieved through collaboration, partnerships and trust.

This year marked the end of an era for ITEC in Birmingham, with our biggest and, dare we say, best conference to date. It highlighted the promise of what is to come as we move to a larger venue next year, allowing us to provide even more value for the sector and our members.

As of today, there are only 221 working days until 31 January 2027. The conference came at a key moment to highlight the need to take action on the analogue-to-digital transition now, with experts across housing, health and care coming together to share valuable experience and success.

We took a deep dive into collaboration, ensuring we keep people at the centre of everything we do. We focused on the everyday support needed to enjoy the lives we want, and how we can take that focus back to our communities. We also explored scaling solutions and turning proactive, preventative care into reality.

We connected through real case studies and with people from communities beyond the UK, learning from our international colleagues. We explored the challenges we all face and recognised that our core mission remains the same: helping people to live the lives they want, and how we can use TEC to achieve that goal.

Collaboration was evident throughout the two days. Everywhere you looked, connections were made, knowledge was shared, discussions were opened up, and valuable, vital conversations took place.

We examined the role of partnerships and how collaboration and co-production represent the future of the sector. We explored workforce challenges and the strategies that turn innovation into everyday care, highlighting solutions that are helping to boost workforce confidence. We also invited students to join us, opening up the learning and innovation from across the sector to the next generation.

ITEC 2026: The TEC Evolution brought together the very best of our sector. Now is the time to reflect and apply what we gained from the conference within our communities, so we can continue to focus on enriching lives.

Thank you to everyone who joined us this year. Let us know in the comments what your highlight or key takeaway was.

Photos and Slides from ITEC 2026 are now available:
https://www.tsa-voice.org.uk/events/past-events/itec-2026/

25/03/2026

Last week at TSA and PA Consulting released the TEC Outlook Survey 2026, this report brings together insight from senior leaders across adult social care to explore how organisations are approaching technology enabled care today, where progress is being made, and where further support may be needed. It highlights the opportunities technology presents, alongside the practical challenges that organisations continue to navigate.

Drawing on perspectives from decision makers working across local authorities and care organisations, the report explores:
- how technology enabled care is evolving
- how leaders are thinking about scaling services
- how organisations are building confidence across their workforce to support wider adoption.
It also reflects on the importance of sharing learning across the sector so that approaches that work well can be replicated and adapted elsewhere.

Alongside these insights, the report considers the practical steps organisations can take to strengthen their approach to technology enabled care, including improving capability, building confidence among practitioners, and making better use of the data and insight generated through connected technologies.

Download the full report to explore the findings in detail - https://www.tsa-voice.org.uk/tec-guidance/resources-library/tec-outlook-2026---sustaining-progress-scaling-impact/

23/03/2026

📷 Official ITEC 2026 Photos have arrived!

We know you have been waiting to see the official ITEC 2026 photos.

All the photos from the ITEC awards, QSF awards, exhibition hall and sessions are now available.

Download your photos here - https://www.flickr.com/photos/tsa-voice/albums

15/03/2026

The TEC Evolution: Connecting Communities and Enriching Lives... Is here!

📅 16 & 17 March 2026
📍 The ICC, Birmingham

The day has finally come, we have touched down in Birmingham!

With the build well underway, time to countdown the hours until doors open for ITEC 2026 : The TEC Evolution.

Registration will take place in the conference hall foyer, located at the top of the escalators within the ICC.
The conference registration desk will be open from 08:30 on both the 16 and 17 March.

Day 1 join us for the Opening of ITEC 2026
Innovation Stage | 09:30 - 09:40

Followed by the Opening Plenary
Main Auditorium | 10:00 - 11:15
The TEC Evolution: Connecting Communities and Enriching Lives

We will see you soon!

Chiptech UK | Access Healthcare, Local Government and Technology Enabled Care | Alcove Technology | Aico

13/03/2026

The Final Countdown... Just over two days to go!

📅 16 & 17 March 2026
📍 The ICC, Birmingham

With just over two days to go until we welcome you to ITEC 2026, we are now entering the final countdown to ensure you are ready for the TEC Evolution. Keep an eye your email for all the latest details on attending.

We can't wait to welcome you to ITEC 2026, and the team are counting down until we open the doors and the ICC in Birmingham looks like this again.

Last minute tickets are still available - https://ow.ly/h4H250X93WP

We are excited to introduce the International Networking Zone at ITEC 2026. Located within the exhibition hall, this newly created space will provide a dedicated area for sharing Technology Enabled Care (TEC) experiences and learnings from around the world. This space will provide delegates with the opportunity to have informal sessions exploring the International market.

One of our headline sponsors Chiptech UK has released a new blog 'Transforming Housing Through Innovation and Collaboration' You can read the full blog here - https://www.tsa-voice.org.uk/news_and_views/latest-news/tsa-member-news/transforming-housing-through-innovation-and-collaboration/

Chiptech UK | Access Healthcare, Local Government and Technology Enabled Care | Alcove Technology | Aico

11/03/2026

🚨 Kicks Off in Less Than Five Days! 🚨

📅 16 & 17 March 2026
📍 The ICC, Birmingham

ITEC 2026 is less than 5 days away, and preparations are in full swing as we get ready to welcome you to Birmingham for this year’s conference: The TEC Evolution: Connecting Communities and Enriching Lives.

With the event fast approaching, anticipation is building across the sector. Over two days, leaders, innovators, and professionals from health, housing, and care will come together to share learning, explore new ideas, and discuss how Technology-Enabled Care can continue to evolve to better support people, services, and communities.

If you haven’t secured your ticket yet, now is the time! Places are filling quickly, and this is your opportunity to be part of the conversations shaping the future of TEC - https://ow.ly/h4H250X93WP

Day 1 | Innovation Stage | 14:20 - 15:20
Operational Excellence in Practice

For those responsible for keeping TEC services running reliably, the underlying technologies need to be resilient and supportive of operational best practice. This session focuses on the practical foundations for digitally-enabled TEC services, including interoperability, resilience and cyber security. It looks at how guidance, standards and education bring technology and services together in day-to-day practice, shaping risk management and building confidence across organisations. The conversation stays close to operational reality, exploring what makes TEC services and technology trustworthy in a digital world, what reduces pressure on teams, and where support has the greatest impact. Delegates will leave with a clearer understanding of how this work connects to their own services, and how they can stay engaged as these priorities continue to develop.

One of our headline sponsors Access Technology Enabled Care has released a new blog 'A Connected Future for Technology Enabled Care: Why 2026 Must Be the Year We Close the Gaps' You can read the full blog here - https://www.tsa-voice.org.uk/news_and_views/latest-news/tsa-member-news/a-connected-future-for-technology-enabled-care-why-2026-must-be-the-year-we-close-the-gaps/

Chiptech UK | Access Healthcare, Local Government and Technology Enabled Care | Alcove Technology | Aico

10/03/2026

Continue the countdown to 🚀

📅 16 & 17 March 2026
📍 The ICC, Birmingham

As we continue counting down the days until ITEC 2026 take a look at some of the sessions you can access Day 1 in our Knowledge and Networking zones ...

Choose one of two topic-based informal sessions with sector experts who will give you the insights and know-how to build out and deliver an outcomes focused TEC service:

Day 1 | ZONE 1: Knowledge & Networking | 13:00 - 13:45
From Delivery to Demonstrable Value: Simplifying TEC Benefits Realisation

Delivering Technology Enabled Care is only part of the challenge. For local authorities, demonstrating measurable benefits is essential to sustain investment, build confidence, and move beyond pilot delivery. Too often, benefits realisation relies on manual processes, fragmented data, and retrospective reporting, limiting its impact.
This session will explore why we collectively need to shift from claims that aren’t reflected in the bottom-line to using believable local-authority published evidence using standardised methodology with local costs. Transparency builds much-needed trust so that we can collectively shift efforts and focus from pilots and calculating benefits to scale deployment and service models that realise benefits.

Day 1 | ZONE 2: Knowledge & Networking | 13:00 - 13:45
Protecting the Most Vulnerable: Fire Detection Requirement for Housing

There are many factors that increase fire risk in housing to above the norm, including complications arising from getting older or having some form of disability. This session explores how comprehensive LD1 fire detection systems, aligned with BS 5839-6 and NFCC recommendations, provide early warning and save lives. We’ll discuss the distinction between sheltered and supported housing, upgrading legacy systems, mitigating nuisance alarms, and linking detection to telecare monitoring services. Special focus will be given to inclusive solutions such as vibrating pads and visual alarms for deaf residents. Attendees will leave with a clearer strategy for specifying, upgrading and managing compliant, connected fire safety systems that truly protect vulnerable communities.

✨If you haven’t secured your ticket yet, now is your last chance to join us and be part of the conversations shaping the future of Technology-Enabled Care - https://ow.ly/h4H250X93WP

Chiptech UK | Access Healthcare, Local Government and Technology Enabled Care | Alcove Technology | Aico

09/03/2026

Get Ready! One week to go until ITEC 2026

📅 16 & 17 March 2026
📍 The ICC, Birmingham

We are officially one week away from opening the doors at , and we can’t wait to welcome you to Birmingham for this year’s theme: The TEC Evolution: Connecting Communities and Enriching Lives.

As we enter the final week of the countdown to the biggest event of the year for the TEC sector, excitement is building. In just seven days, leaders, innovators, and professionals from across health, housing, and care will come together to explore the future of Technology-Enabled Care and how TEC can enrich lives, strengthen local systems, and empower professionals to provide care that truly meets people’s needs.

If you haven’t already, now is the perfect time to review the programme, plan the sessions you’d like to attend, and start arranging the conversations you want to have.

Day 1 | Plenary Stage | 14:10 - 15:25
Confidence, Capability and Co-Design Across Systems and Communities

Leading change across a system means balancing pace with safety while keeping communities engaged and informed along the way. This plenary explores how confidence and capability are built at every level, from strategy and governance through to frontline delivery. It places co-design at the centre, reflecting the importance of people and communities shaping support in ways that make sense in their own lives. The conversation also looks at workforce enablement and digital upskilling, recognising how central these are to long term stability.

✨If you haven’t secured your ticket yet, now is your last chance to join us and be part of the conversations shaping the future of Technology-Enabled Care - https://ow.ly/h4H250X93WP

Chiptech UK | Access Healthcare, Local Government and Technology Enabled Care | Alcove Technology | Aico

06/03/2026

As the excitement builds for the TSA Membership Team is looking forward to welcoming attendees and supporting you throughout the event. If you'd like introductions to other attendees, help navigating the event, or recommendations for sessions, reach out to our team:
📧membership@tsa-voice.org.uk

✨The membership team are taking to the stage ✨

Day 2 | Innovation Stage | 09:30 – 10:30
Connected Living: Enhancing Independence and Wellbeing

Charlotte Downing will appear on the Innovation Stage, sharing TSA’s perspective on “Connected Living: Enhancing Independence and Wellbeing.” This will explore where housing associations currently stand on digital switchover, what has moved forward, and where uncertainty is still holding things back.

Day 2 | Knowledge and Networking Zone 2 | 12:40 – 13:25
Innovations Shaping the Future of TEC

Gemma Oliver will chair this session on the Knowledge & Networking Stage, guiding participants to understand and assess emerging technology-enabled care innovations by learning from practical testing, spotting opportunities and risks, and making informed adoption decisions.

Day 2 | Knowledge and Networking Zone 2 | 13:45 – 14:30
Practical Commissioning for TEC Services

Charlotte will return to the Knowledge & Networking Stage to chair the “Practical Commissioning for TEC Services” session, where she’ll lead a discussion on the practical challenges commissioners face and the importance of building strong, effective relationships.

There’s still time to be part of ITEC 2026. Book today and join the sector’s biggest and most influential event of the year - https://itecconf.org.uk/

🚨Exclusive to Members 🚨

Check your inbox for the latest TSA Membership Newsletter for more from the membership team on getting the most from ITEC, sector insights, events and more.

05/03/2026

The TEC Evolution: Experience

📅 16 & 17 March 2026
📍 The ICC, Birmingham

The countdown has begun! In under two weeks, the doors will open at the ICC Birmingham for ITEC 2026, the essential event for the Technology-Enabled Care (TEC) sector.

This year’s conference promises to be our most dynamic yet, arriving at a pivotal moment for TEC sector. With the full digital switchover less than 12 months away.

ITEC 2026 will spotlight how community hubs and neighbourhood-based models are transforming service delivery, and how TEC can enrich lives, strengthen local systems, and empower professionals to provide care that genuinely meets people’s needs.

Across two insight-packed days, you’ll experience an engaging programme of inspiring speakers, practical workshops, live feedback sessions, valuable networking opportunities, and real-world case studies.

Now is the time to plan your experience, and if you haven’t secured your place yet, this is your moment. Book today and join the sector’s biggest and most influential event of the year - https://ow.ly/h4H250X93WP

Day 2 | Innovation Stage | 13:45 - 14:45
Data-Driven Care and Support: Using AI and Data to Enrich Lives and Support Independence

This session will explore how artificial intelligence and data can meaningfully enhance care when built on strong foundations. We will examine the essential systems, skills and governance required to use data responsibly, alongside the ethical considerations that come with greater transparency and visibility. Speakers will share insights from the University of Oxford generative AI project, highlight innovative real-world applications, and outline potential risks to watch for. Delegates will leave with practical insight into using AI thoughtfully to strengthen trust, independence and person-centred support.

One of our headline sponsors Aico has released a new blog 'ITEC 2026: Introducing Aico’s Technology Enabled Care Platform' You can read the full blog here - https://www.tsa-voice.org.uk/news_and_views/latest-news/tsa-member-news/itec-2026-introducing-aico-s-technology-enabled-care-platform/

Chiptech UK | Access Healthcare, Local Government and Technology Enabled Care | Alcove Technology | Aico

03/03/2026

Two Weeks Until ITEC 2026: Are You Ready?

📅 16 & 17 March 2026
📍 The ICC, Birmingham

It’s less than two weeks until we welcome you to the ICC Birmingham for ITEC 2026, the biggest event of the year for the TEC sector. As we put the finishing touches in place for what promises to be two collaborative and insightful days, a culmination of knowledge and real-world insights from across housing, health and care, ITEC 2026 will reflect the realities of delivering technology-enabled care in 2026.

Our Chief Executive Officer, Alyson Scurfield shares a new blog 'Two Weeks to Go Until Our Sector Comes Together at ITEC 2026 '

I am genuinely excited as we head into these final two weeks before ITEC 2026. Every year, there comes a moment where all the planning, the conversations, the programme building, and the quiet preparation suddenly feel real. That sense that we are about to come together again as a sector, in the same place and at the same time, to learn, share, and support one another.

With just two weeks to go now, it feels like we have reached that familiar point where everything suddenly becomes real. Diaries are blocked out, train tickets and flights are booked, and more than a few of us have just remembered how many people we promised we would “definitely catch up with properly” once we got to Birmingham!

Over the two days, we are expecting around 1,200 people to join us across the two days, which still feels remarkable to me. People from our sector travelling from across the world to spend time learning from each other, sharing experiences, and helping to shape the future of technology enabled care together.

ITEC 2026 is almost here, and there is a real sense that people are ready for it. You can feel that people are ready to step away from screens for a couple of days and be in a room with others who understand the same pressures, and have honest conversations about what is working, what is not, and what still feels harder than it should in 2026.

Read the full article from Alyson on our website - https://www.tsa-voice.org.uk/news_and_views/latest-news/tsa-news/two-weeks-to-go-until-our-sector-comes-together-at-itec-2026-/

✨With just two weeks to go, there’s still time to be part of . Book today and join the sector’s biggest and most influential event of the year - https://ow.ly/h4H250X93WP

Chiptech UK | Access Healthcare, Local Government and Technology Enabled Care | Alcove Technology | Aico

27/02/2026

Up The Toon!

The whole membership team descended upon Newcastle this week for a final face-to-face team meeting before Charlotte Findlay heads off on maternity leave, with a focus on planning for Q2 and creating exciting plans that will benefit our members.

Looking toward , Gemma Oliver will be chairing the Knowledge and Networking session “Innovations Shaping the Future” Day 2 | Knowledge and Networking Zone 2 | 12:40 – 13:25. The team spent time shortlisting for the session. Charlotte Downing shared, “It was so hard to choose from all of the fantastic entries – we truly wish we could have picked them all. Ensuring that smaller organisations also have a platform to speak at ITEC and showcase their innovations is a much-needed new addition to the programme”

The team then enjoyed a lovely meal together, Charlotte Findlay said, “It was great to spend some quality time as a team. I’m not off on maternity just yet, but I know all of our members will be in safe hands with Charlotte Downing at the helm, and Henry and Gemma supporting her.”

Henry Lockett and Gemma also spent their time in Newcastle attending the Housing Lin Annual Conference. Jeremy Porteus chaired an extremely informative and insightful panel of speakers including some of our very own TSA Members. The panel on Technology Enabled Care with Tunstall Healthcare UK, Llesiant Delta Wellbeing, Stockport Homes, Karbon Homes gave excellent insights on what is possible, the incredible work happening in our sector as well as the Proactive and Preventative models we are striving towards.

Henry Said “ Attending the HousingLIN conference in Newcastle opened many networking opportunities and also provided insight into a side of the sector I normally do not work closely with. I was also able to meet with fellow future leader alumni and continue ongoing discussions about the future of our sector and the role that housing plays.”

TSA - The Voice Of Technology Enabled Care

26/03/2026

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