07/10/2025
🎥 The Call I Just Took – A powerful reminder of the vital role receptionists play in healthcare.
Receptionists are not “just admin.” They are patient advocates, system navigators, and the first point of contact for those seeking care.
This short video from IGPM beautifully captures the complexity, compassion, and professionalism behind every call taken.
💬 Whether it's calming a worried patient, coordinating urgent appointments, or juggling multiple tasks with grace — receptionists are the unsung heroes of general practice.
👉 Watch the video and share it to show your appreciation for the incredible work they do every single day: https://www.youtube.com/watch?v=XrlETspRMlA
Receptionists are not ‘just admin’ — they are patient advocates, navigating complex systems to get people the care they need. They are the gateway to the cli...