NPC North Tyneside - Nelson

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NPC North Tyneside - Nelson

NPC Nelson, previously Nelson Medical Group, is a GP practice based in North Shields managed by Northumbria Primary Care.

11/03/2026

Having s*x? Protect yourself!

If you’re s*xually active, use condoms and get tested regularly. Some STIs don’t show symptoms, so they can be passed on without you knowing and still cause serious long-term health problems.

The good news?
✅ Free condoms
✅ Free STI testing
✅ Online testing available
✅ Totally confidential
✅ No judgement

Find free, confidential s*xual health services in our region by visiting https://orlo.uk/B3yDa 🐘

For more information, visit 👉 https://orlo.uk/yCcXQ

10/03/2026

📋 Have you received this year's GP Patient Survey?

Every year, patients are randomly invited to take part in the national GP Patient Survey.

This survey helps our practice improve services for our patients. It's important that we hear about your experiences, even if you haven’t visited your GP practice recently, or if you have filled in a questionnaire before.

If you receive a survey invitation, please take the time to participate. Understanding what we're doing well and where we can improve helps us provide a better service to our patients.

The deadline to complete the paper survey is 23 March 2026 and if you're completing the survey online, you have until 31 March 2026.

For more information and FAQs, visit the GP Patient Survey's website 👉 https://orlo.uk/GIZcT

07/03/2026

Illnesses such as measles and whooping cough can be serious.

Vaccinating your child can help protect them and others.

To check if they are missing any vaccines, look in their red book or speak to our team.

https://orlo.uk/J7sk4

06/03/2026

This is what great patient care looks like at NPC Nelson!

Thank you for the great feedback - it inspires us every day 💙

05/03/2026

Please remember to stay safe when receiving telephone calls.

Your GP surgery will never ask for your bank details, passwords, or request payment over the phone.

If you ever receive a call claiming to be from us and feel unsure, please hang up and contact the surgery directly using the official number on our website.

If you believe that you've been a victim of fraud, visit the Citizens Advice website to find out what to do next 👉 https://orlo.uk/VryLj

Your safety and confidentiality are very important to us. Please report an instances of suspicious calls to our reception team.

03/03/2026

Our practice is closed from 1.00pm on Thursday (05/03) for training.

If you need to speak to the practice after this time, we have arranged for Vocare cover to be in place. Just call our usual phone number and you will be forwarded to the Vocare team who will help with your request.

We will be open from 8.00am on Friday as usual.

Training sessions like this help us improve the quality of care we deliver to patients.

Thank you for your understanding and we apologise for any inconvenience caused.

02/03/2026

Thank you to everyone who shared their feedback in our latest Friends and Family survey.

Your views help us shape and improve the care we provide every day 💙

25/02/2026

It’s normal to have questions about the flu vaccine.

Lesley Williamson, senior practice nurse from Northumbria Way, is here to answer some frequently asked questions so you can feel comfortable when getting the vaccine.

To learn more about the flu vaccination programme, visit our website by clicking the link in the comments 👇

20/02/2026

Our reception team works hard to answer your call as quickly as possible, but sometimes the volume means longer wait times for patients.

If you are in a rush, or don't have the time to make a phone call, you can submit a request online through SystmConnect. Submitting a request through SystmConnect is quick and easy; just complete the form and someone from the practice will be in touch.

18/02/2026

Do you use a FreeStyle Libre system?

If you experience any issues with your device's sensor, you need to report it to the manufacturer.

They will replace your device and deliver it to your house for free.

Faults could include:
🔹 The sensor has fallen off
🔹 You receive an error message
🔹 The sensor is faulty or broken

If you have experienced issues with your device, call Abbott (the manufacturer) on 0800 170 1177 or visit their website 👉 https://orlo.uk/S35qX

15/02/2026

There’s another way to contact your GP practice, by simply sending your symptoms and requests through our online form.

Tap it, type it and we’ll take care of it.

For more info about online forms, click here 👉 https://orlo.uk/HVZnu

14/02/2026

2-3-year-olds are eligible to receive their flu vaccine as a nasal spray from their GP practice.

Help protect your little ones from becoming seriously unwell this winter by getting them vaccinated against flu.

Parents or guardians will receive a text message with instructions on how to book an appointment at one of our flu clinics.

Thank you for helping us create a safe winter environment for everyone.

Address

Nelson Medical Centre, Cecil Street
North Shields
NE290DZ

Opening Hours

8am - 6pm

Website

https://www.nelsonmedicalgroup.co.uk/

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