NPC North Tyneside - Spring Terrace

NPC North Tyneside - Spring Terrace NPC Spring Terrace, previously Spring Terrace Health Centre, is a GP surgery in North Shields, managed by Northumbria Primary Care.

Having s*x? Protect yourself!If you’re s*xually active, use condoms and get tested regularly. Some STIs don’t show sympt...
11/03/2026

Having s*x? Protect yourself!

If you’re s*xually active, use condoms and get tested regularly. Some STIs don’t show symptoms, so they can be passed on without you knowing and still cause serious long-term health problems.

The good news?
✅ Free condoms
✅ Free STI testing
✅ Online testing available
✅ Totally confidential
✅ No judgement

Find free, confidential s*xual health services in our region by visiting https://orlo.uk/erU2F 🐘

For more information, visit 👉 https://orlo.uk/gVtQF

📋 Have you received this year's GP Patient Survey?Every year, patients are randomly invited to take part in the national...
10/03/2026

📋 Have you received this year's GP Patient Survey?

Every year, patients are randomly invited to take part in the national GP Patient Survey.

This survey helps our practice improve services for our patients. It's important that we hear about your experiences, even if you haven’t visited your GP practice recently, or if you have filled in a questionnaire before.

If you receive a survey invitation, please take the time to participate. Understanding what we're doing well and where we can improve helps us provide a better service to our patients.

The deadline to complete the paper survey is 23 March 2026 and if you're completing the survey online, you have until 31 March 2026.

For more information and FAQs, visit the GP Patient Survey's website 👉 https://orlo.uk/rQBf9

Illnesses such as measles and whooping cough can be serious. Vaccinating your child can help protect them and others. To...
07/03/2026

Illnesses such as measles and whooping cough can be serious.

Vaccinating your child can help protect them and others.

To check if they are missing any vaccines, look in their red book or speak to our team.

https://orlo.uk/PP18j

Please remember to stay safe when receiving telephone calls.Your GP surgery will never ask for your bank details, passwo...
05/03/2026

Please remember to stay safe when receiving telephone calls.

Your GP surgery will never ask for your bank details, passwords, or request payment over the phone.

If you ever receive a call claiming to be from us and feel unsure, please hang up and contact the surgery directly using the official number on our website.

If you believe that you've been a victim of fraud, visit the Citizens Advice website to find out what to do next 👉 https://orlo.uk/iaiVa

Your safety and confidentiality are very important to us. Please report an instances of suspicious calls to our reception team.

Our practice is closed from 1.00pm on Thursday (05/03) for training.If you need to speak to the practice after this time...
03/03/2026

Our practice is closed from 1.00pm on Thursday (05/03) for training.

If you need to speak to the practice after this time, we have arranged for Vocare cover to be in place. Just call our usual phone number and you will be forwarded to the Vocare team who will help with your request.

We will be open from 8.00am on Friday as usual.

Training sessions like this help us improve the quality of care we deliver to patients.

Thank you for your understanding and we apologise for any inconvenience caused.

Thank you to everyone who shared their feedback in our latest Friends and Family survey. Your views help us shape and im...
02/03/2026

Thank you to everyone who shared their feedback in our latest Friends and Family survey.

Your views help us shape and improve the care we provide every day 💙

Your voice makes a difference 💙Thank you for sharing your feedback with us — we’re committed to listening, improving and...
26/02/2026

Your voice makes a difference 💙

Thank you for sharing your feedback with us — we’re committed to listening, improving and making it easier for you to access the care you need.

We’ll continue to keep you updated as we make changes that matter to our patients.

25/02/2026

It’s normal to have questions about the flu vaccine.

Lesley Williamson, senior practice nurse from Northumbria Way, is here to answer some frequently asked questions so you can feel comfortable when getting the vaccine.

To learn more about the flu vaccination programme, visit our website by clicking the link in the comments 👇

Thank you for your patience whilst we work with BT to solve the problem.  BT are still working on a solution however if ...
20/02/2026

Thank you for your patience whilst we work with BT to solve the problem.

BT are still working on a solution however if calling from a landline the telephone numbers for the practices will work.

From a landline call the usual number 0191 296 1588 if calling from a mobile please continue to call 0191 257 1204

We apologise for any inconvenience caused.

There is a BT fault on our line at Spring Terrace. This has been reported and BT are working on the fault in the interim...
20/02/2026

There is a BT fault on our line at Spring Terrace.

This has been reported and BT are working on the fault in the interim please call 0191 257 1204 or use SystmConnect.

We apologise for any inconvenience caused and thank you for your patience.

Our reception team works hard to answer your call as quickly as possible, but sometimes the volume means longer wait tim...
20/02/2026

Our reception team works hard to answer your call as quickly as possible, but sometimes the volume means longer wait times for patients.

If you are in a rush, or don't have the time to make a phone call, you can submit a request online through SystmConnect. Submitting a request through SystmConnect is quick and easy; just complete the form and someone from the practice will be in touch.

Do you use a FreeStyle Libre system?If you experience any issues with your device's sensor, you need to report it to the...
18/02/2026

Do you use a FreeStyle Libre system?

If you experience any issues with your device's sensor, you need to report it to the manufacturer.

They will replace your device and deliver it to your house for free.

Faults could include:
🔹 The sensor has fallen off
🔹 You receive an error message
🔹 The sensor is faulty or broken

If you have experienced issues with your device, call Abbott (the manufacturer) on 0800 170 1177 or visit their website 👉 https://orlo.uk/sLB0G

Address

Spring Terrace
North Shields
NE290HD

Opening Hours

Monday 8am - 6pm
Tuesday 8am - 6pm
Wednesday 8am - 6pm
Thursday 8am - 6pm
Friday 8am - 6pm

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