26/09/2025
I get a bit reluctant posting on social media as we get so many negative comments as we aren’t NHS and we charge for hearing aids and wax removal. So many people say this should be a free service.
Just to put that into context, Brendan and I are a husband and wife team who worked within the NHS for a lot of years, Brendan qualified in the 90’s myself in 2008.
During lockdown and working from home we decided to offer a small clinic in the village (Swainby) for the local residents, somewhere safe for them to come and get their hearing aids checked, fixed, have wax removal and hearing tests.
We soon realised that there was a demand for our services, fully qualified Audiologists who have many years of experience working in a village with easy access, same day appointments and the ability to offer what the NHS does. So things snowballed and we now work in Swainby Tuesdays through to Friday and Northallerton on a Monday.
The majority of our work is free of charge, we can go days without charging a patient for their appointment, we refer to the NHS, we see patients last minute, we go above and beyond for all of our patients. Yes we do charge for wax removal and for hearing aids but we need to make a living.
The NHS is free and we encourage all patients to get their NHS hearing aids but they don’t and can’t offer the same services or hearing aids that we do, we know this because we worked in the NHS.
We can fit hearing aids as quickly as 48 hours after they have been ordered, we review minimally every 2 weeks but it’s very much a patient by patient relationship, some have more review some have less, basically we do what the patient needs.
Please be kind on social media, we always put our patients first.
Lisa
Hambleton Hearing
01642 701398
