The Salon Genie

The Salon Genie We provide full time receptionist & appointment booking services to Hair & Beauty salons across the UK - for less than the cost of a full time staff member

The Salon Genie grew out of The Office Genie, which started in 2005 to support business owners with the best Call Handling available. The Genies are specialists in Appointment Booking and Diary Management, so are the perfect solution to missed and unanswered calls for any Salon. Unlike other call answering services who simply take messages, we prefer to reduce the number of calls you need to return by booking appointments or confirming prices whilst the caller is online. Experience shows that it can take 2 or 3 attempts to return a call to a client, who may no longer be in front of their diary. Over the years we have taken on more and more clients from the Hair and Beauty industry. Using our expertise, we have been able to help Salons increase their profit, return their juniors to learning to be stylists and technicians instead of a receptionist and fill their appointment slots more effectively. So The Salon Genie was born

Every Salon is different, but we know about treatments, styles, cuts so your clients will feel comfortable talking with us. You will benefit from the excellent telephone answering and superb diary management skills of the Genies who are all experienced receptionists and effective diary managers. We book hundreds of appointments every day through our Call Handling service. You can find out all the benefits you can gain from using our Call Handling service in our FREE ebook which you can sign up for on this page. In short you will benefit from:

- An increased number of calls answered – this will increase the effectiveness of your marketing and advertising as you are no longer missing new opportunities

- Appointment booking even on days you are closed or when you are short staffed and fully booked out

- Reduction in the number of small gaps in your diary - this can increase your profits by as much as £62,400 for some salons.

- Freeing up staff – you will no longer have to factor in someone to answer the phones – all your juniors, stylists and technicians can now be earning you money by working with clients not on the phones. Call Jacqui on 01604 53 20 20 or email on hello@thesalongenie.co.uk to find out how you can make your Salon more efficient and profitable for less than the cost of a full time receptionist.

🎄📞 A quick festive reminder! ✨Our Christmas opening hours are just around the corner, so make sure you’re up to date wit...
09/12/2025

🎄📞 A quick festive reminder! ✨

Our Christmas opening hours are just around the corner, so make sure you’re up to date with when our Genies will be available over the holidays. 🎅❄️

You style, we answer!With The Salon Genie handling your calls, you’ll never miss a booking again — just more time with c...
08/12/2025

You style, we answer!
With The Salon Genie handling your calls, you’ll never miss a booking again — just more time with clients and more growth for your business. 📞💕

💇‍♂️📲 Every call could be your next appointment — and we make sure you never miss it.At The Salon Genie, we act as an ex...
05/12/2025

💇‍♂️📲 Every call could be your next appointment — and we make sure you never miss it.

At The Salon Genie, we act as an extension of your salon or clinic, answering calls with warmth and professionalism. We handle enquiries, take bookings, and make sure your clients feel valued from the very first ring.

✨ You focus on the transformations — we’ll handle the phones and help your salon grow.

The Genies’ Ultimate Guide to Avoiding People (While Still Running a Business)Alright, listen up.Being a business owner ...
04/12/2025

The Genies’ Ultimate Guide to Avoiding People (While Still Running a Business)
Alright, listen up.
Being a business owner is hard.
You’ve got emails, calls, appointments, messages — all while trying to maintain some semblance of a life outside of work (which, let’s face it, barely exists). You love your clients, but sometimes… you just need to disappear.

So, if you’re secretly daydreaming about ways to avoid people without losing your business (we’ve all been there), don’t worry.
The Genies have got your back.

Step 1: The “I’m in a Meeting” Trick
Ah, the classic.
You’ve been on the phone for 45 minutes with a client, but they still need to ask you something else. How to dodge that?
Easy — the magical words:
“I’m in a meeting right now, but I’ll get back to you.”

If you would like to ready more click on the link below:
https://www.theofficegenie.co.uk/blog/the-genies-ultimate-guide-to-avoiding-people-while-still-running-a-business/

🧞‍♀️✨ Busy colouring, cutting, or pampering clients? Leave the phone to us!The Salon Genie makes sure every caller gets ...
03/12/2025

🧞‍♀️✨ Busy colouring, cutting, or pampering clients? Leave the phone to us!
The Salon Genie makes sure every caller gets a friendly, professional hello — keeping your diary full and your clients happy.

More bookings. Less stress. A thriving salon. 💕

📞💇‍♀️ We answer, you style!With The Salon Genie handling your calls, you’ll never miss a booking — helping your salon gr...
02/12/2025

📞💇‍♀️ We answer, you style!
With The Salon Genie handling your calls, you’ll never miss a booking — helping your salon grow effortlessly. ✂️✨

🎄✨ Hello December! ❄️❤️It’s officially the start of the festive season — twinkling lights, cosy jumpers, hot chocolates,...
01/12/2025

🎄✨ Hello December! ❄️❤️

It’s officially the start of the festive season — twinkling lights, cosy jumpers, hot chocolates, and all the magical feels! 🎅🎁

Whether you’re gearing up for a busy month, planning festive fun, or simply soaking in the Christmas spirit, here’s to a joyful and productive December ahead. 🎉✨

Let the countdown to Christmas begin! 🎄⭐️

💼📲 Great service starts long before your client walks through the door.At The Salon Genie, we answer your calls just lik...
28/11/2025

💼📲 Great service starts long before your client walks through the door.

At The Salon Genie, we answer your calls just like part of your team — friendly, professional, and always ready to help. We keep your clients smiling, your schedule full, and your business growing. 🚀

✨ Outstanding customer service is built on patience, understanding, and treating people with genuine care.
27/11/2025

✨ Outstanding customer service is built on patience, understanding, and treating people with genuine care.

✨📞 Every call is a potential client — so why risk missing it?At The Salon Genie, we’re your behind-the-scenes team makin...
26/11/2025

✨📞 Every call is a potential client — so why risk missing it?

At The Salon Genie, we’re your behind-the-scenes team making sure every caller feels welcome, every booking is handled smoothly, and your salon always sounds professional.

You work your magic in the chair, we’ll work ours on the phone — together, we’ll keep your salon growing one call at a time. 💕✂️

10 Ridiculous Things You Can Do Now That You’re Not Answering the PhoneSo, the phone’s ringing, and it’s not your proble...
25/11/2025

10 Ridiculous Things You Can Do Now That You’re Not Answering the Phone
So, the phone’s ringing, and it’s not your problem.
You’re not darting across the room to grab it.
You’re not doing that frantic half-smile, half-mouthful thing where you try to sound professional while eating a crumpet.
You’re not interrupting yourself every 11 minutes.

Because you’ve got Genies now.

We’re answering the phone. We’re being charming.
We’re taking care of the “just a quick question” people, the “do you do X” people, and the “I thought I’d call instead of reading your website” people.

Which means you’ve just bought yourself something better than a business course or a fancy pen.

You’ve bought back your time.

So the question is… what are you going to do with it?Work harder?

If you would like to ready more click the link below...
https://www.theofficegenie.co.uk/blog/10-ridiculous-things-you-can-do-now-that-youre-not-answering-the-phone/

💇‍♂️📲 Ever missed a call mid-appointment and thought, “I’ll ring them back later”... but never got the chance? 😅With The...
24/11/2025

💇‍♂️📲 Ever missed a call mid-appointment and thought, “I’ll ring them back later”... but never got the chance? 😅

With The Salon Genie, you never have to worry again. We answer every call, take bookings, and make sure no opportunity slips away — helping your salon grow effortlessly.

Address

Genie Heights, Barratt House, Kingsthorpe Road
Northampton
NN26EZ

Opening Hours

Monday 8:30am - 8pm
Tuesday 8:30am - 8pm
Wednesday 8:30am - 8pm
Thursday 8:30am - 8pm
Friday 8:30am - 8pm
Saturday 9am - 5pm

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