31/07/2023
Nadra Ahmed from the National Care Association on BBC Five Live this morning talking about the unacceptable waits people are experiencing for social care. Many are waiting a month to be assessed, and some are dying before they have a care package organised for them. We will always aim to perform our assessments within a few days of a person being referred to us, and will aim to start our care packages when the person needs us to. It's all part of going the extra mile for our customers.