15/04/2026
What started as a routine care visit in West Lancashire became a life or death emergency within seconds.
Care professional Amanda Fox was supporting 82-year-old Norma at her home in Ormskirk when the elderly lady suddenly collapsed and stopped breathing.
Amanda didn’t hesitate and immediately began CPR and called an ambulance. “I just did everything I could to bring her back.” she said.
Within moments, Norma started breathing again.
It was later discovered that a gas leak in her home had caused the collapse.
Her Branch Manager, Tanya McCrea, described Amanda as “an amazing care professional”, recognising not only her quick thinking, but the compassion she shows every day.
Lancashire Council also shared their thanks, calling it a “fantastic outcome” and saying Amanda should feel “extremely proud”.
Amanda has since been presented with flowers by her team and will be nominated for CCH Group’s Extraordinary Care Awards.
This is what care really looks like.
When everything changes in an instant, our care professionals step in and do whatever it takes to keep people safe.