16/01/2026
Some of the most powerful feedback we receive doesn't come through surveys or metrics. It comes from families, in their own words.
A family recently wrote to thank our home care team in Newtown, Powys for the care they provide to their mum. They spoke about compassion, dignity, and the reassurance that comes from knowing someone you love is truly cared for.
For families, this kind of care means everything. For our care professionals, it is simply how they show up every day.
Thank you to our home care teams for the quiet, life-changing difference you make every day in our communities.