Gracious Care

Gracious Care Gracious Care provides compassionate support to help people live independently at home with comfort and dignity.

Gracious Care was founded in Orpington in the London Borough of Bromley in 2018. Our location, central to the commuting area to the south-east of London, makes us ideally placed to serve a large population and also to recruit high quality, intelligent staff who care about their work and take a pride in making life so much easier for our customers.

💚 What a wonderful start to the new year!A huge congratulations to Candy, who has received the Director’s Award 2025, pr...
03/01/2026

💚 What a wonderful start to the new year!

A huge congratulations to Candy, who has received the Director’s Award 2025, presented by Christine herself 🌿

Candy’s kindness, dedication, and consistently high standard of care shine through in everything she does. This award is truly well deserved, and we’re so proud to celebrate her achievement.

💚 As we welcome a brand new year, we want to say a heartfelt thank you to everyone who has been part of the Gracious Car...
01/01/2026

💚 As we welcome a brand new year, we want to say a heartfelt thank you to everyone who has been part of the Gracious Care family.

To our customers, families, and incredible carers, your kindness, trust, and dedication mean everything.

Here’s to a year filled with health, happiness, and meaningful moments.

Wishing you all a gentle and hopeful start to 2026 🌿✨

💚 Navigating the care system can feel confusing, with different services, funding options, equipment, and a lot of jargo...
29/12/2025

💚 Navigating the care system can feel confusing, with different services, funding options, equipment, and a lot of jargon. Many families come to us unsure where to begin.

At Gracious Care, we’re here to make things clearer. We offer friendly guidance on things like:
✨ Understanding what support you’re entitled to
✨ Help with forms such as Attendance Allowance
✨ Advice on council tax reductions
✨ Getting the right aids and equipment in place
✨ Fast access to GP appointments and basic tests

We’re passionate about helping people stay independent, and we always give honest advice. If a service isn’t needed, we’ll say so. If support is missing, we’ll help you fight for it.

Because no one should have to figure it all out alone 🌿💚

💚 Cold air can make breathing feel a little harder, especially during winter. A few simple habits can help keep lungs co...
27/12/2025

💚 Cold air can make breathing feel a little harder, especially during winter. A few simple habits can help keep lungs comfortable and supported:

✨ Wear a warm scarf loosely over the mouth and nose when outdoors
✨ Try slow, steady breathing to avoid cold-air irritation
✨ Stay hydrated with warm drinks throughout the day

Small steps that help keep winter air a little kinder on the lungs 🌿

💚 From all of us at Gracious Care, we wish you a warm, peaceful, and joyful Christmas.This time of year is all about kin...
25/12/2025

💚 From all of us at Gracious Care, we wish you a warm, peaceful, and joyful Christmas.

This time of year is all about kindness, connection, and being there for one another, values we’re proud to carry through everything we do.

Thank you to our wonderful customers, families, carers, and community for your trust, kindness, and support throughout the year.

Wishing you comfort, company, and moments that make you smile this Christmas 🌿✨

💚 Our office team have been truly overwhelmed by the generosity of everyone at the Bromley Business Centre.This crate wa...
23/12/2025

💚 Our office team have been truly overwhelmed by the generosity of everyone at the Bromley Business Centre.

This crate was left in reception for a few days and quickly filled with festive goodies, all in time for Christmas distribution. We’ve now dropped everything off with the wonderful team at Bromley Food Bank, and we hope it helps make Christmas just a little cheerier for those who need it most.

Thank you to everyone who contributed ✨

Meet Katie Upton – Trainee Care Supervisor 🌿Katie began her career as a baker, but soon realised she wanted something mo...
22/12/2025

Meet Katie Upton – Trainee Care Supervisor 🌿

Katie began her career as a baker, but soon realised she wanted something more meaningful, a role that would let her truly connect with people. That’s what led her to care work.

What she loves most is spending time with the people she supports, hearing their stories, and helping them stay independent in the place they feel safest and most comfortable: their own homes. Encouraging independence, offering reassurance, and treating people with dignity are at the heart of Katie’s approach.

She also values being part of a supportive care team, all working towards the same goal, helping people remain safe and confident at home for as long as possible.

Katie still enjoys baking (now in her own time!), but she’s incredibly proud of the work she does today and the difference she makes every day 💚

💚 Kind words like these truly mean the world to us. Knowing that families feel supported, respected, and cared for with ...
20/12/2025

💚 Kind words like these truly mean the world to us. Knowing that families feel supported, respected, and cared for with dignity is exactly why we do what we do.

A huge thank you to Ms O’H for sharing this heartfelt feedback, and to our wonderful team for living our values every single day 🌿

💚 The festive season may be a busy time for many, but compassionate care doesn’t stop. Our team continues to support cus...
18/12/2025

💚 The festive season may be a busy time for many, but compassionate care doesn’t stop. Our team continues to support customers throughout the holidays, bringing comfort, companionship, and a sense of calm to the days that matter most.

Whether it’s a friendly chat, help with daily routines, or keeping familiar traditions going, we’re here to make the season feel warm and supported 🌿

💚 Choosing the right support can feel overwhelming, especially when family or friends often want to help.This simple com...
15/12/2025

💚 Choosing the right support can feel overwhelming, especially when family or friends often want to help.

This simple comparison isn’t about criticising anyone, it’s about showing the difference professional carers can make. With training, DBS checks, and a clear care plan in place, our team can support safely, confidently, and consistently.

Informal help is valuable, but professional care ensures the right support is there when you need it most 🌿

💚 Our dementia companion cat brings so much comfort, soft, warm, and wonderfully lifelike. These companion pets can help...
13/12/2025

💚 Our dementia companion cat brings so much comfort, soft, warm, and wonderfully lifelike. These companion pets can help ease anxiety, offer reassurance, and spark moments of calm for those living with dementia.

Seeing the joy and relaxation they bring is truly heartwarming 🌿

💚 Staying social doesn’t always mean going out; sometimes the loveliest moments happen right at home.Here are a few simp...
11/12/2025

💚 Staying social doesn’t always mean going out; sometimes the loveliest moments happen right at home.

Here are a few simple ways to stay connected:
✨ A friendly phone call with someone you miss
✨ Video chats with family near or far
✨ Playing simple games together
✨ Watching a favourite TV show at the same time and chatting about it

Little connections can brighten even the quietest days 🌿

Address

10 Willow Walk
Orpington
BR67AA

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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Our Story

With over 32 years’ of experience in the Health and Social Care Sector I am well placed to offer the kind of service that I’ve always wanted to provide whilst working for other employers. I started out working for a London Borough in a department which is now called ‘the initial assessment team’. I have had the privilege of seeing the various disciplines of social work first hand and I was drawn to the care for the elderly specialisation.

I was inspired, and still am, by the life stories of seemingly ordinary folk. I’ve been fascinated to learn about their life histories and these have helped to shape my views and to inform my belief that the elderly, in many ways, have much to offer younger generations which we can certainly learn from. Even those suffering from dementia. Although living in the present might be a challenge and they might need a little help, they are often blessed with clear recollections that they are eager to share.

When I left the local authority, I moved into the private sector, working for some of the best-known homecare organisations and also for a charity operating in this field. Provision of the appropriate level of care and support is essential and I have an extensive experience of assessment for a wide range of care services spanning from ‘drop-in’ calls to multiple hours to cover complex needs. I’ve set up and managed a live-in care provision, maintaining many people’s independence, avoiding the need for residential care.

More than 10 years ago I joined one of the country’s largest franchised care providing companies, working for the franchisor, at first as a Business Development Manager, then as a Quality Manager with oversight of many franchised businesses. I found this rewarding in a new way: I was able to influence the delivery of high-quality care to a huge population. What I missed however was the personal relationship with those requiring the assistance and their families. As a result of these experiences I decided to set up Gracious Care. We aspire to be the best in the field, offering you or your spouse, your mum, your dad, your brother or sister, care with respect, compassion and a level of service ‘custom built’ to keep them at home amongst familiar surroundings and memories.