Perth City Medical Centre

23/01/2026

We are unfortunately still experiencing issues with our telephone lines. Our service providers are working hard to restore and we appreciate your patience.

22/01/2026

We are currently experiencing some telephone difficulties whereby some of the calls are not coming through to the practice, or being cut off. Our service provider is aware of this and is currently working on a solution, however they have been unable to access their portal to enable them to forward the calls to a mobile. Thank you for your understanding.

02/12/2025

Thank you for your patience. Our access to systems has been restored.

02/12/2025

The IT issues being experienced by NHS Tayside this morning are affecting the Practice IT systems. As a result, the staff have no access to patient records. We appreciate your understanding whilst we await further updates from NHS Tayside.

** ISSUE NOW RESOLVED

Update 1:

NHS Tayside is experiencing IT issues across some of our systems.

A further update will follow as developments are made.

26/11/2025

In line with other practices across Tayside, the practice will be closed this afternoon for Protected Learning Time (PLT).

GP Practices throughout Tayside are committed to providing patients with the highest quality care. They participate in a number of Protected Learning Time (PLT) sessions throughout the year which allows them to provide access to training for the whole practice team.

Most GP Practices throughout Tayside will be closed for routine appointments between 1-6pm on Wednesday 26 November to take part in PLT sessions.
Please be assured, access to urgent care for patients will continue throughout this time.

During those hours on Wednesday 26 November, GP practices will continue to be contactable by phone to access urgent care which cannot wait until the practice reopens the following morning or to make any future appointments or medication requests.

GP surgeries will resume their usual working hours again on Thursday 27 November.

25/11/2025

Our power has come back on. Thank you to all of our patients for their understanding and patience. We are now able to see patients as normal. Thank you

25/11/2025

We are currently experiencing a power cut in the practice. We have no access to telephones or medical records. If you have an appointment this afternoon, and it isn't urgent, we would please ask that you do not attend and call tomorrow to reschedule. We will update when we have access. Thank you and apologies for the inconvenience.

06/10/2025

The practice is closed today and will re-open at 8am tomorrow morning.

25/07/2025

We are delighted to announce that the ability for patients to order their medication online is now back up and running.

We are aware how frustrating it has been for patients, who before our migration were using this regularly, and apologise for the length of delay there has been - this has been due to reasons outwith our control.

Please come in to Reception to receive log-in details, we will be unable to activate accounts over the phone.

Thank you

14/07/2025

Our access to our patient system has been restored. Thank you for your patience.

14/07/2025

We currently have no access to our patient systems. Our IT department are dealing with the issue currently and for the time being we will only be able to deal with urgent medical problems for the time being. We thank you for your patience.

03/06/2025

The practice is participating in Protected Learning Time tomorrow afternoon.

GP Practices throughout Tayside are committed to providing patients with the highest quality care. They participate in a number of Protected Learning Time (PLT) sessions throughout the year which allows them to provide access to training for the whole practice team.

Most GP Practices throughout Tayside will be closed for routine appointments between 1-6pm on Wednesday 4 June to take part in PLT sessions.

Please be assured, access to urgent care for patients will continue throughout this time.

During those hours on Wednesday 4 June, GP practices will continue to be contactable by phone to access urgent care which cannot wait until the practice reopens the following morning or to make any future appointments or medication requests.

GP surgeries will resume their usual working hours again on Thursday 5 June.