07/03/2026
🌟 Proud Moment for Advanced First Aid Perth! 🌟
We’re thrilled to share the incredible feedback we received about one of our FREC3, EMT and senior clinician. A massive well done to the team for their professionalism, quick thinking and compassionate care! 🙌
Here’s what the patient had to say (permission granted to share):
“During a concert, I suddenly experienced chest pains and trouble catching my breath.
The staff responded immediately within 2 minutes, Ryan arrived after a radio call for a first aider and quickly called for the ambulance crew.
I was then met by Colin and James, who swiftly got me out of the crowd and into the medical room. They ran heart checks and kept both me and my wife calm. Despite the chaos, they were professional, reassuring, and even found moments to make us laugh, which eased our worries immensely.
James reviewed my results and made the decision to take me to the hospital. On the ambulance, I was closely monitored, my wife was allowed to accompany me and James personally called ahead to ensure the hospital was prepared.
At the hospital, I went straight to A&E, spent two nights on heart monitors and was ultimately diagnosed with a heart condition. I’m now on medication, under the care of a cardiology consultant and doing well.
I honestly can’t thank Ryan, Colin, James, and the hospital staff enough. Your actions didn’t just save my health. They gave my wife and me peace of mind when we needed it most. THANK YOU from the bottom of my heart”
👏 Thank you to our team for demonstrating excellence in every moment. From the speed and skill with which they responded, to the calm and compassionate care they provided under pressure, every action made a meaningful difference. No gimmicks, no frills - just exceptional patient care, sound clinical decision-making and fast, effective actions.
Your professionalism and dedication not only ensured the patient received the best possible care, but also brought reassurance and comfort to their loved ones during a frightening experience. This is exactly why Advanced First Aid Perth do what they do, making a real difference when it matters most 💙