Tor Medical Group

22/12/2025

22/12/2025

‼️‼️ TRIAGE CLOSED ‼️‼️

Due to exceptionally high demand for same-day appointments, our triage service is now closed for today.

To ensure the safety and wellbeing of both our patients and our clinical team, we are unable to accept any further triage requests at this time.

If you have an urgent medical issue that cannot wait, please use the following NHS services:
• NHS 24 – call 111 (available after 6pm)
• Accident & Emergency (A&E) – if you require immediate medical assessment

Thank you for your understanding, patience, and cooperation as we work to provide safe and effective care for everyone.

Tor Medical Group

21/12/2025

💚 Pharmacy Services – Your First Stop
Your local pharmacy can provide health advice and free treatment for many common conditions – no appointment needed!

🏥 Pharmacy First Service
All pharmacies in Forth Valley offer Pharmacy First, giving advice and free treatment without a GP prescription for conditions such as:
✔️ Coughs & sore throats
✔️ Earache
✔️ Conjunctivitis
✔️ Urine infections (women over 16)
✔️ Diarrhoea & indigestion
✔️ Shingles
✔️ Emergency contraception
➕ Pharmacy First Plus
Around half of local pharmacies also offer Pharmacy First Plus, providing expert advice and free treatment for more complex conditions that would normally need a GP appointment, including:
✔️ Chest & respiratory infections
✔️ Tonsillitis & sinusitis
✔️ Ear & eye infections
✔️ Urinary tract infections
✔️ Skin conditions & infections

🎄 Plan ahead, use the right service, and help keep NHS services available for those who need them most this winter. 💙

Information on the services provided by community pharmacies, including NHS Pharmacy First Scotland and the NHS Chronic Medication Service.

21/12/2025

💙 Need to Talk? The NHS 24 Mental Health Hub Is Here for You — Anytime

Struggling with your mental health can feel overwhelming, but you don’t have to face it alone. The NHS 24 Mental Health Hub is available 24 hours a day, 7 days a week, offering immediate support and guidance.

If you’re:
🔹 Feeling distressed
🔹 In a state of despair
🔹 Feeling suicidal
🔹 In need of emotional support

trained mental health professionals are ready to listen and help.

📞 Call NHS 24 on 111 and choose the Mental Health Hub for confidential advice and support whenever you need it.

Please remember — reaching out is a sign of strength. 💙
If you or someone you know needs support, NHS 24 is only a phone call away.

20/12/2025

❄️ Winter Health Advice from NHS Forth Valley ❄️

As NHS Forth Valley prepares for very high demand this winter, we’re sharing helpful advice and local support to help you stay well during the festive period 🎅✨

💊 Medication
If you take regular prescribed medication, please order only what you need well in advance of the festive period to avoid running out.

It’s also a good idea to stock up on cold and flu remedies so you have them to hand if you feel unwell 🤧

ℹ️ Health Information & Advice
Visit NHS Inform for symptom checkers and self-help guides covering a wide range of illnesses and injuries, including:
✔️ Flu symptoms
✔️ Stomach pain, vomiting & headaches
✔️ Mental health support for anxiety, depression & panic attacks

NHS inform is Scotland's national health information service helping the people in Scotland to make informed decisions about their own health and the health of the people they care for

19/12/2025

💙 You’re Not Alone — Support Is Available

There are many mental health problems that don’t require medication.
Psychological support, self-help strategies and the right resources can make a real difference to how you feel. 💬✨

Below is a list of helpful resources you can use to access support for yourself:

If you’ve tried these and feel you’re not improving, or if you need further support, please book an appointment with our Mental Health Nurse to discuss the best next steps for you.

Reaching out is a strength — and support is always here. 💙

18/12/2025

Local Community and Financial Advice

➡️ Clackmannanshire Council has winter advice and, in the event of severe weather if you need to contact them about a problem, contact their Customer Services team on 01259 450000 or email customerservice@clacks.gov.uk

Details of benefits and support with employment and training can also be found on their website.

➡️ Falkirk Council has winter advice and their emergency helpline can be contacted on 01324 506070. If your call is not an emergency you can email them via contact.centre@falkirk.gov.uk

They also provide a range of advice and support for residents, including help with energy costs and grants. You can contact their Debt Advice Team on 01324 506735 or email debtadvice@falkirk.gov.uk

➡️ Stirling Council has winter service advice, including grit bins and routes. You can contact the council via their website’s enquiry form or call them on 01786 404040.

They also provide advice and support on welfare benefits, money and debt advice services.

➡️ ️ Advice on energy and household bills, work and benefits, debt and money advice, support for children and families, older or disabled people.

Find out more on the Cost of Living support website https://costofliving.campaign.gov.scot/

➡️ Could you, or someone you know, be missing out on Pension Credit? Pension Credit gives you extra money to help with your living costs if you’re over State Pension age and on a low income. Pension Credit can also help with housing costs such as ground rent or service charges.

Visit GOV.uk to find out if you qualify for extra help.

15/12/2025

💛 Did you know? Lung cancer can affect anyone — not just smokers.
This month is an important time to raise awareness of this devastating disease and help save lives. 💛🎗️

If you experience any of the symptoms below for more than three weeks, please speak to your GP:

• 🗣️ Persistent cough
• 🩸 Coughing up blood
• 😮‍💨 Chest pain or shortness of breath
• ⚖️ Unexplained weight loss or fatigue
• 🤒 Repeated chest infections

⏰ Early detection saves lives.
👉 Don’t ignore the signs — getting checked could make all the difference.

Lung cancer is the third most common cancer in the UK. Get trusted information about types of lung cancer, diagnosis and treatment from Macmillan.

15/12/2025

‼️‼️‼️Triage Closed ‼️‼️‼️
Due to exceptionally high demand for same-day appointments, our triage service is now closed for today.

If you have an urgent medical issue that cannot wait, please seek assistance through other NHS services:

* NHS 24 by calling 111 (available after 6pm)
* Accident & Emergency (A&E) if you believe you require immediate medical assessment.

Thank you for your understanding and cooperation.
Tor Medical Group

13/12/2025

✨ Primary Care Mental Health Nursing Service ✨
Struggling with your mental health? You can now self-refer to our Primary Care Mental Health Nurse (PCMHN) through your GP reception.

💬 What we offer:
• Anxiety & Stress – Support + symptom management
• Low Mood & Depression – Lifestyle tips, self-help & online CBT
• Trauma – Self-help strategies + referral guidance
• Relationships – Support accessing counselling
• Autism & ADHD – Self-help strategies + referral discussion
• Medication – Considered when appropriate

👥 For adults 18+
🏥 Delivered within your GP practice
🤝 Focus on empowering you with practical self-help tools

📌 If you're already receiving mental health care through another service, the PCMHN may advise continuing with your current provider.

📞 Out of Hours / Crisis Support

NHS 24: 111
Breathing Space: 0800 83 85 87
(6pm–2am Mon–Thurs | 6pm–6am Fri–Mon)
SANE Line: 0845 767 8000 (6pm–11pm daily)
Samaritans: 116 123 (24/7)
SHOUT (Text Support): Text “Shout” to 85258