Steps Ahead Care & Support Ltd

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Steps Ahead Care & Support Ltd

Steps Ahead Care & Support prides itself on providing highly trained, motivated and experienced staff to various organisations and individuals.

Care Packages -

The aim of Steps Ahead Care & support is to enable the people we support to live as independently as possible in their own home. We will tailor a package of support to meet your requirements this could be 24 hours a day or a few hours each week. Steps Ahead Care & Support commits to working with each person, their relatives, carers and the multi-disciplinary team, towards identifying, implementing and reviewing a personal care and support plan. The care and support plan will adequately reflect your needs at any one time to deliver the highest quality care and support, this will be constantly reviewed and discussed with the person to ensure that it is current and we are continually able to meet your needs and requirements. We will work with you and support you to recruit and to develop a committed team of support workers who are able to deliver the level of support you require, of course taking in to consideration your individual personality, personal interests and ensuring that they have common ground to build on a professional working rapport. We will support you to reach your personal goals and aspirations ensuring that you are able to make informed choices and take risks concerning your day to day life. We will work with you to facilitate a community based rehabilitation programme working with relevant therapists to safely reduce the level of support required and increase confidence and independence. If you are interested in considering Steps Ahead Care & Support as an addition or alternative to your current provider please contact our professional, friendly and experienced team on 01752 547257 or email christine@stepsaheadsupport.co.uk

Agency -

Steps Ahead Care & Support are an established provider of agency staff to Registered organisations, we specialise in providing highly skilled staff to organisations who support people with a learning disability, mental health, autistic spectrum, physical disabilities and acquired brain injuries. Steps Ahead Care & Support prides itself on providing an exceptional professional service at a moments notice. We provide a 24 hour on call service which operates 365 days a year, this is managed by one of our experienced team who will be familiar with your organisations individual requirements and the support staff who best compliment your existing team. Steps Ahead Care & Support will ensure that we provide a staff member that fits the requirements of your organisation whilst at the same time doing our utmost to offer continuity. As a customer you will have regular visits from one of our Care Managers so we can learn about your company and how we can best meet your service requirements. Prior to a new Steps Ahead Care & Support staff member commencing an advanced pre arranged shift within your company, we will forward you a personal profile which includes a recent photograph, their advanced DBS number all their training and a brief insight into their professional experience. All staff members have regular supervision and can access our 24 hour on call/ de-brief service when required, this is so we can ensure our staffs wellbeing, and also gives the Care Manager the opportunity to discuss with them feedback received from Quality Assurance. We believe that having highly trained experienced staff is vitally important, however the service you receive from the office and on call team is of equal importance. That is why we will call you within 10 minutes of receiving your shift requirements to inform you of who will be attending or keeping you abreast of any outstanding shifts, we will then back this information up with an email and/or text. Whether you require long term cover or your requirements are more ad hoc, Steps Ahead Care & Support are able to offer an exceptional service with the highest calibre of staff for more information on the service we can offer you please contact us on 01752 547257 where we will be happy to assist.

03/12/2025

Happy Birthday to our Operations Assistant, Tom! We hope you have a wonderful day celebrating🎈🍾

02/12/2025

Another Anfield trip for our client 🏟️

Back in 2021, we proudly supported a client’s dream of visiting Anfield for the very first time — a trip that took years of planning and meant the world to him. This October, we were thrilled to help him make the journey again this time in hospitality for the Liverpool vs. Manchester United match.⚽

Just like before, there was a huge amount of preparation behind the scenes: organising accessible accommodation, arranging mobility equipment, coordinating travel, and ensuring every detail was risk-assessed and ready to go. These trips take real teamwork, but seeing the joy they bring makes every moment worth it.📚

It wasn't the result the client wanted however the atmosphere was electric, and he had the most fantastic time soaking up every minute at Anfield once again.🔊

We’re incredibly proud of our team for continuing to support him in achieving the experiences that mean so much to him.🤗

These are the moments that remind us why we do what we do — and we’re already looking forward to helping him plan the next chapter of his Anfield adventures! 🙌

24/11/2025

Another location to add to our successful Accessible Holidays - Dubai! 🇦🇪

We had an incredible experience on our week in Dubai - we found it highly accessible, with a focus on inclusivity for "People of Determination", which was evident in accessible transport, malls, beaches, and other attractions 🙌

The city has invested in accessible infrastructure, and new developments are increasingly designed with accessibility in mind, including building regulations and digital platforms - making it a fantastic destination for those living with a disability 💡

We had a jam-packed week full of boat trips, sightseeing and waterparks, which accessing was made a breeze for our client 🏙️

The highlight for us was surprising our client with a reunion with his distant friend who he hadn't seen for 16 years - safe to say a few tears were shed that day! Our team will always go above and beyond 👏💚

Where do you think is next on the cards? 📍

21/11/2025

🚨Recruiting Now🚨

Do you or someone you know want to join an award winning company with opportunities to develop and progress? Get in touch today!

20/11/2025

Happy Birthday to our Business Development Manager, Casey! We hope you have a wonderful time celebrating 🍾

28/10/2025

🏆 AWARD WINNERS!! 🏆

We are ecstatic to announce that for the second year running, we are the winners of the South West Care Awards - Care Team of the Year & Registered Manager of the Year!! 🤩

Our industry is full of dedicated, hardworking people who pour their hearts into what they do — and we’re honoured to be recognised among them. Every day, our team puts compassion, kindness, and professionalism at the centre of everything they do ❤️

This is why it felt extra special to take a moment, celebrate, and have a bit of fun together! In an industry that’s often serious and demanding, moments like these remind us just how important it is to smile, laugh, and enjoy the journey (the highs and the lows!) as a team.

We are also extremely proud of our Sami, who was chosen to present the Mobility / Equipment Supplier of the Year - those in attendance will agree she was a natural on stage! 👏

A huge thank you to everyone who makes what we do possible — our amazing staff, clients, families, and community. This award belongs to all of you. 💫

Can we make it 3 in a row?! Here's to 2026.. 🥂

Care & Occupational Therapy Show

24/10/2025

Today our team got involved in Wear it Pink for Breast Cancer Now - in aid of our lovely Vic 💗

We were so pleased to see our clients and staff get involved & we think they look fab!!

Every year, thousands of people wear pink for breast cancer to spread awareness of the disease. We wear pink to show support for people affected by breast cancer and to raise funds for life-saving research and life-changing support.

Breast Cancer now say that by 2050, everyone diagnosed with breast cancer lives, and is supported to live well. 💗🙌

https://breastcancernow.org/wear-it-pink/about-wear-it-pink

22/10/2025

We're incredibly proud to announce that our Business Development Manager, Casey, was named the Young Leader of the Year at the Social Care Top 30 Leadership Awards!! 🏆

Our team had the pleasure of attending the award ceremony in London last night, surrounded by inspiring and passionate leaders who are making a difference in the sector. Those who know and work with Casey know how incredibly hard she works, particularly in promoting positive risk taking to enhance confidence and improve client outcomes. This award is thoroughly deserved 👏

Keep an eye on our socials, as this Friday our team are off to the South West Care Awards - fingers crossed for another win for our team!🤞

15/10/2025

On Monday, we had the pleasure of attending the Her Power, Her Play event at Woburn Golf Club, hosted by The Golf Trust ⛳

We had a fantastic day filled with golf taster sessions, networking and hearing from some incredibly inspirational women that are a part of the disabled sports community 💛

The aim of The Golf Trust is to empower independence through golf - they deliver structured, evidence-based golf programmes with clear objectives that is tailored to the person’s disability. They say they provide opportunities for disabled people to be active, to connect with others, to be social and to be part of a community of like-minded people 🏌️‍♀️

At the moment, 90% of participants are male - their mission is to introduce 10,000 women and girls with disabilities to play golf by 2028! An incredible mission that we feel proud to be a part of 💛

08/10/2025

What a fab morning we had yesterday for Leo's Macmillan Cancer Support coffee morning! Leo came to us for support to host his own event at our Head Office, in memory of his beloved Mum. What an incredible job he did 💚

Leo raised a total of £185.22 - a brilliant effort from everyone involved which Macmillan say will provide emotional support to one person living with cancer for up to 12 weeks, through ongoing and regular support sessions with a Macmillan buddy 🤗

A huge effort was made by our staff, clients and friends, all to raise funds for a vital cause. Thank you to everybody who got involved - hopefully we will see you at the next! 🍰☕

06/10/2025

Happy Birthday to our wonderful Head of Clinical Services Kim!

We hope you have had a fantastic day off celebrating! 🎉❤️

Address

6 Sandy Court, Ashleigh Way
Plymouth
PL75JX

Website

http://www.stepsaheadsupport.co.uk/

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www.stepsaheadsupport.co.uk

‘Delivering a service of excellence, where compromise is never an option’

Care Packages - The aim of Steps Ahead Care & support is to enable the people we support to live as independently as possible in their own home. We will tailor a package of support to meet your requirements this could be 24 hours a day or a few hours each week. Steps Ahead Care & Support commits to working with each person, their relatives, carers and the multi-disciplinary team, towards identifying, implementing and reviewing a personal care and support plan. The care and support plan will adequately reflect your needs at any one time to deliver the highest quality care and support, this will be constantly reviewed and discussed with the person to ensure that it is current and we are continually able to meet your needs and requirements. We will work with you and support you to recruit and to develop a committed team of support workers who are able to deliver the level of support you require, of course taking in to consideration your individual personality, personal interests and ensuring that they have common ground to build on a professional working rapport. We will support you to reach your personal goals and aspirations ensuring that you are able to make informed choices and take risks concerning your day to day life. We will work with you to facilitate a community based rehabilitation programme working with relevant therapists to safely reduce the level of support required and increase confidence and independence. If you are interested in considering Steps Ahead Care & Support as an addition or alternative to your current provider please contact our professional, friendly and experienced team on 01752 547257 or email christine@stepsaheadsupport.co.uk Agency - Steps Ahead Care & Support are an established provider of agency staff to Registered organisations, we specialise in providing highly skilled staff to organisations who support people with a learning disability, mental health, autistic spectrum, physical disabilities and acquired brain injuries. Steps Ahead Care & Support prides itself on providing an exceptional professional service at a moments notice. We provide a 24 hour on call service which operates 365 days a year, this is managed by one of our experienced team who will be familiar with your organisations individual requirements and the support staff who best compliment your existing team. Steps Ahead Care & Support will ensure that we provide a staff member that fits the requirements of your organisation whilst at the same time doing our utmost to offer continuity. As a customer you will have regular visits from one of our Care Managers so we can learn about your company and how we can best meet your service requirements. Prior to a new Steps Ahead Care & Support staff member commencing an advanced pre arranged shift within your company, we will forward you a personal profile which includes a recent photograph, their advanced DBS number all their training and a brief insight into their professional experience. All staff members have regular supervision and can access our 24 hour on call/ de-brief service when required, this is so we can ensure our staffs wellbeing, and also gives the Care Manager the opportunity to discuss with them feedback received from Quality Assurance. We believe that having highly trained experienced staff is vitally important, however the service you receive from the office and on call team is of equal importance. That is why we will call you within 10 minutes of receiving your shift requirements to inform you of who will be attending or keeping you abreast of any outstanding shifts, we will then back this information up with an email and/or text. Whether you require long term cover or your requirements are more ad hoc, Steps Ahead Care & Support are able to offer an exceptional service with the highest calibre of staff for more information on the service we can offer you please contact us on 01752 547257 where we will be happy to assist.