18/02/2026
Another great couple of days delivering NCFE Unit 10 Conflict Management at Bishop Auckland College ๐
Over the last two days, learners have developed a solid understanding of conflict management within uniformed public services, focusing on:
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Understanding the causes of conflict
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Communication models and conflict resolution strategies
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Practical de-escalation techniques
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Applying the National Decision-Making Model in challenging situations
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Simple Breakaways techniques and simple strikes.
The engagement and professionalism shown throughout the course has been excellent, with learners getting fully involved in discussions and scenario-based activities.
Proud to continue delivering accredited qualifications through NCFE that equip students with the knowledge and confidence theyโll need in their future careers.
If your college is looking to deliver Unit 10 Conflict Management or other public services training, feel free to get in touch.