Colin O'Leary Optometrist

Colin O'Leary Optometrist Opticians in Pontyclun We appreciate cancelling your appointment is occasionally unavoidable but it does still bear a significant cost to the practice. Thank you

CANCELLATION AND NO-SHOW POLICY

Every month a significant number of patients either fail to attend their appointment or cancel their appointment on short notice. Over the last few years, we have tried many softer approaches to improve the situation with little success. As such, we have implemented a new policy:

- Should an appointment be cancelled within 24 hours on two occasions, there will be a charge of £60 to clear before any further appointments can be booked.

- Should a patient fail to attend an appointment without any notice, there will be a charge of £60 to clear before any further appointments can be booked. It is a simple matter of courtesy to contact the practice should you not be able to attend your appointment. We advise to book appointments at a time that can be committed to. If this is difficult to schedule, please discuss the issue with our very helpful staff and they will be able to help.

06/10/2025

We will be closing early today at 2.30pm due to staff illness.

We sincerely apologise for any inconvenience this may cause.

Normal hours will resume tomorrow, Tuesday 7th October.

Thank you,

The O'Leary Team

27/08/2025

We will be closed for lunch today from 1.00 - 2.00pm

23/08/2025

Address

17 Cowbridge Road
Pontyclun
CF729EA

Opening Hours

Monday 9am - 5:30pm
Tuesday 9am - 5:30pm
Wednesday 9am - 5:30pm
Thursday 9am - 5:30pm
Friday 9am - 5:30pm
Saturday 9am - 12:30pm

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