Carn to Coast Health Centres

16/10/2025

💙 Protected Learning Time – This Afternoon 💙

This afternoon, our whole team will be coming together for some important protected learning time.

We’ll begin with insight training from FirstLight, helping us better understand how we can recognise and support those affected by domestic abuse.

Later, we’ll be joined by Hearing Loss Cornwall to explore the impact of hearing loss on our patients, families, and communities.

We’re immensely grateful to both organisations for sharing their expertise and giving their time to help us learn and grow. When our team takes time out to learn together, we always return with greater understanding — and new ways to improve the care and lives of our patients. 💜

Please note: the surgery will be closed for routine care this afternoon, but urgent care needs will still be met.

If you need us today, please see the information below.

Thank you for your understanding and support. 💙

11/10/2025

💉🍂 FLU CLINIC TODAY at our Pool site! 🍂💉

We’re ready for another big vaccination day — with 1,800 flu jabs planned! 👏

If you’ve received an invite but haven’t booked a slot, you can still come along today — just drop in any time before 4:15pm... BUT please note: the team will be taking a short break to rest and re-stock from ⏰12:45–1:30pm so please don't arrive then as the doors will be closed.

Our brilliant admin team and nurses were here bright and early this morning getting everything ready pictured enjoying a brief moment of quiet before the doors opened. A huge thank you to all our staff for giving up another Saturday to keep our community healthy — following last week’s flu and COVID clinic too. 💪💙

Getting your flu vaccine is one of the best ways to protect yourself and those around you — especially if you’re:

👵 aged 65 or over
❤️ living with a long-term health condition
🤰 pregnant
🧑‍⚕️ or a carer

Find out more about why it matters:

👉 NHS – Why flu vaccination is important https://www.nhs.uk/vaccinations/flu-vaccine/

Thank you to everyone coming along today — your jab helps keep you, your family, and our community well this winter. 💜

01/10/2025

Flu isn’t just a sniffle – it can lead to serious illness, especially in young children. Kids are known as "super spreaders" – they catch and pass on flu easily, often bringing it home to grandparents or younger siblings.

🛡️ The good news? The NHS flu vaccine is free, quick and needle-free (just a nasal spray!)

✅ For 2 & 3 year olds – give us a call, pop in to book or use the online, Klinik "Nurse team appointments/enquiries" tile and we'll get back to you
✅ For school-aged children – return the school consent form ASAP

🧒 Protect your child. 👵 Protect your family. 💙 Protect Cornwall.

19/09/2025

💉🦠 Flu and COVID-19 Vaccinations – Autumn/Winter 2025/26 ❄️🍂

We are now in the process of contacting eligible patients to book their flu and COVID-19 vaccinations.

📅 Initial Clinic Dates:
👉 Saturday 4th October 2025
👉 Saturday 11th October 2025
(Appointment date depends on age and eligibility – please book promptly to secure your slot!)

👥 Who is eligible?

COVID & Flu 💉
🏠 Residents in a care home for older adults
🎂 All adults aged 75 years and over
🛡️ People aged 6 months+ who are immunosuppressed
🤰 Pregnant women

Flu only 🤧
👶 Children aged 2 or 3 years on 31 August 2025 (school-age children will be offered the nasal vaccine at school)
🎂 Adults aged 65 years and over
🧑‍⚕️ Adults aged 18 to under 65 years in clinical risk groups
💞 Close contacts of immunocompromised individuals
👩‍⚕️ Frontline workers in social care settings without an employer-led occupational health scheme

Booking Information
❌ Please do not call the practice to book.
✅ Eligible patients will receive an invite with a secure booking link.
☎️ Patients without text access will be contacted by us by phone.

ℹ️ For all seasonal vaccination enquiries, please use the Klinik option "Flu & Covid Vaccination Enquiries" via https://access.klinik.co.uk/contact/carn-to-coast-hc.

💙 Remember: Vaccination offers the best protection against flu and COVID-19 complications.
👉 If you’re eligible, we strongly recommend booking your appointment as soon as possible!

17/09/2025

Closing date this coming Sunday - do feel free to share with any friends or family who may be interested.

We're hiring! We are seeking an experienced and motivated Governance Manager to join our management team and lead our governance processes with a view to quality improvement.
This is a key role, providing oversight of:

• Significant event analysis and learning
• Complaints investigation and reporting
• Safeguarding administration processes
• Legal and regulatory compliance
• Information governance and GDPR
• Consistency of practice systems and processes
• Oversight of our Patient Participation

The postholder will supportively line-manage our Safeguarding Team and our Governance and Patient Liaison Officer, who manages day-to-day complaints handling, significant event meetings, and PPG administration, and will work closely with the senior management team to embed governance into everyday practice.

We are looking for someone with:

• Strong experience in governance, compliance, or risk management (NHS or related sector desirable)
• Excellent organisational and communication skills
• A collaborative approach, with the ability to influence and support colleagues at all levels
• Knowledge of information governance and GDPR requirements

This is an exciting opportunity to make a real difference to patient care and service quality in a well-established practice. For the right candidate, the role offers significant scope for personal and professional development, with potential to take on greater leadership responsibility in future.

Closing date: 21st September 2025
Anticipated start date: December 2025-February 2026
Apply here: https://www.jobs.nhs.uk/candidate/jobadvert/A3712-25-0004?keyword=Governance%20Manager&language=en

15/09/2025

👖💙 Jeans for Genes Day – This Wednesday! 💙👖

This Wednesday our practice team will be swapping scrubs and smart wear for denim – all to support Jeans for Genes Day on their 30th year celebration.

Why? 👉 Because 1 in 25 children in the UK are affected by a genetic condition. That’s around 30,000 babies and children born each year.

By donning our jeans, we’re helping raise awareness and funds to support children and families living with these conditions – providing vital care, support, and research. 🌟

✨ Our staff will also be making donations through our JustGiving page – and patients are very welcome to contribute too if they wish🙏 http://www.justgiving.com/jeansforgenesday30847

So if you see us looking a little more casual than usual – you’ll know it’s for a great cause!

Find out more at 👉 https://www.jeansforgenes.org/

Help Just Giving raise money to support CGD Society

30/08/2025

We're hiring! We are seeking an experienced and motivated Governance Manager to join our management team and lead our governance processes with a view to quality improvement.
This is a key role, providing oversight of:

• Significant event analysis and learning
• Complaints investigation and reporting
• Safeguarding administration processes
• Legal and regulatory compliance
• Information governance and GDPR
• Consistency of practice systems and processes
• Oversight of our Patient Participation

The postholder will supportively line-manage our Safeguarding Team and our Governance and Patient Liaison Officer, who manages day-to-day complaints handling, significant event meetings, and PPG administration, and will work closely with the senior management team to embed governance into everyday practice.

We are looking for someone with:

• Strong experience in governance, compliance, or risk management (NHS or related sector desirable)
• Excellent organisational and communication skills
• A collaborative approach, with the ability to influence and support colleagues at all levels
• Knowledge of information governance and GDPR requirements

This is an exciting opportunity to make a real difference to patient care and service quality in a well-established practice. For the right candidate, the role offers significant scope for personal and professional development, with potential to take on greater leadership responsibility in future.

Closing date: 21st September 2025
Anticipated start date: December 2025-February 2026
Apply here: https://www.jobs.nhs.uk/candidate/jobadvert/A3712-25-0004?keyword=Governance%20Manager&language=en

27/08/2025

Today we said a very fond farewell to our fabulous Carrie (pictured right), our Nurse Manager who has been with us for many years, initially as a practice nurse, then subsequently taking on the lead role, helping us continue to grow and support our wonderful nursing team, as well as providing excellent care for patients being a very experienced diabetes and chronic disease nurse.

Carrie is leaving us in order to focus fully on training the county’s future workforce of Nurses Associates, having recently qualified as a teacher too (is there no end to her talents?!).

We are so going to miss her positivity and leadership, but are thrilled that we have Steph Whyte (pictured left) who is going to step into Carrie’s shoes. Steph is also a very experienced nurse - in fact we have had the joy of seeing her expand her skills over the sixteen years she’s been with us (so far!) and we have every confidence the team are left in very safe hands.

Here’s to the next sixteen years Steph 😀, but first a final heartfelt thank you to Carrie 💕 from the partners and staff at C2C.

We are pleased Carrie has already confirmed she won’t be a stranger though, as she’ll keep in touch by popping up to help us with flu clinics before long (more news on those shortly!)

12/08/2025

💙 We’re Proud to Be a Research Active Practice 💙

At our practice, we believe research changes lives. That’s why we take part in a wide range of studies – including those run by the National Institute for Health and Care Research (NIHR) – to help improve care for patients now and in the future.

We’re excited to share that a study we were involved in has just been published! Over the course of two years 157 patients kindly supported this particular study at our practice, supported by our brilliant practice nurse team.

The study focuses on increasing uptake of cervical screening – a vital test that can prevent cervical cancer.

📖 Read about Laura’s Story and how research like this can make a difference:
👉 https://rdn.nihr.ac.uk/stories/increasing-uptake-cervical-screening-through-research-lauras-story

A huge thank you to all the patients who take part in studies with us – your involvement helps shape better healthcare for everyone. 💚

11/08/2025

📢 Patients Affected by the Closure of Boots Pharmacy at Pool Health Centre 💊

Many of you will know that Carn to Coast has been supporting efforts by Naimans (owners of Green Lane Pharmacy) to open a new pharmacy in the space left by Boots.

Patient feedback shows this is sorely needed, but the NHS initially turned down the licence application. Thank you to those who responded to our earlier post below on the topic - this has undoubtedly helped as it’s now going to appeal, to be heard online:

🗓 Thursday 4th September
⏰ From 10am

Healthcare Plus Consulting Ltd, who are helping with the appeal, would like to hear from patients willing to attend the appeal hearing to share their experiences of accessing pharmacy services since Boots closed.

💬 If you can take part, please contact:
📧 Ben Knell – ben@healthcareplusconsulting.co.uk
(USE THE ABOVE EMAIL - PLEASE DO NOT USE THE EMAIL ON OUR ORIGINAL POST OF 22ND MAY BELOW)

If you’re asked to speak at the hearing (there will be a limit on numbers so not everyone who offers to be available will be needed), it will help if you know how to use Microsoft Teams – but don’t worry, Healthcare Plus may be able to help with this.

🫶 Your voice could make a real difference to bringing a pharmacy back to Pool.

We have been asked to share this with our patients by Green Lane Pharmacy, Redruth.

📢 POOL PHARMACY APPEAL – YOUR SUPPORT IS URGENTLY NEEDED! 💊🏥

You may or may not know that for a new pharmacy to replace Boots in Pool, permission must be granted by the Integrated Care Board (ICB) – part of the NHS.

🛑 Unfortunately, the recent application by Green Lane Pharmacy (Redruth) was rejected due to "no evidence of need." 😞

But here's the good news:
➡️ They’re appealing the decision – and they need YOUR help! 🙌

✉️ Please send a short letter/email of support to:
📧 (EMAIL NOW REMOVED FROM THIS ORIGINAL POST - IF YOU ARE INTERESTED IN SUPPORTING THE APPEAL PLEASE SEE OUR MORE RECENT POST OF 12TH AUGUST)

💬 Include how the closure of Boots has affected YOU. Have you experienced:
⏳ Long waiting times or queues?
📦 Delays in getting prescriptions?
🚫 Lack of in-store services (e.g. sore throat, cough advice)?
🏥 Difficulty after visiting the surgery?
🚶 Difficulties getting there on foot or by 🚌 bus?

📣 Any real-life examples will help make the case stronger!

🧑‍⚕️ This is not a scam – Chris Naidu, who runs Green Lane Pharmacy, has also shared this appeal on social media. ✅

💥 The more emails sent, the better the chance we have of getting a new pharmacy in Pool! So please, share this with your friends, family & neighbours. 🗣️👨‍👩‍👧‍👦

📬 Let’s make a difference –
Don’t delay – email today! 🙏

THANK YOU! ❤️